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Beautiful 5 star hotel, excellent breakfast and amenities.
Roger
Stayed 2 nights in Jan 2018
Response from Wanda Realm Changzhou on Feb 7, 2018
Dear Guest,
Thank you for your comments.We'd like to see you are satisfied with the stay at our hotel.We will keep providing the qualified product and service.
Welcome to choose our hotel again!
처음 지어졌을 때는 럭셔리한 호텔이었을 것 같은데 세월이 가면서 관리가 제대로 안된 부분이 많았음 - 의자가 너무 더럽고 등받이에 지워지지 않는 얼룩이 많이 있었으며 문짝이 잘 안맞고 부서진 부분이 많음. 방 온도가 중앙 난방식인데 너무 더웠으나 창문이 안열려서 답답함. 스태프들 (특히 설비쪽) 이 친절하고 문제를 잘 해결해주려는 모습이 보여 좋았음.
Response from Wanda Realm Changzhou on Sep 26, 2019
Dear guest,Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to provide you comfortable, clean and friendly experience and strive in delivering quality services. Once again, we look forward to your next stay with us in the near future. Thank you!
6/10 Okay
Youngho
Jul 5, 2019
Liked: Cleanliness, staff & service
Nothing Special
평범한 호텔
Youngho
Stayed 4 nights in Jun 2019
Response from 市场传讯部 on Jul 23, 2019
Dear Guest, Thank you so much for choosing Wanda Realm Changzhou and taking your time to share with us. Please accept our sincere apologize. You can always call our duty manager for anything matters when you are in house, we would like to service you at the first time. Thank you for your affirmation to our service. Look forward to hearing from you and welcoming you back to hotel in the near future!