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Grand Hyatt Changsha

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Changsha

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Hyatt Changsha

Indoor pool
Grand Club Deluxe River View Room (King) | Free minibar items, in-room safe, desk, blackout drapes
3 restaurants, breakfast served
Interior detail
Separate tub and shower, designer toiletries, slippers, towels
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • GymGymGym
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Popular LocationWuyi Square3 min drive
  • Popular LocationHunan University4 min drive
  • Popular LocationMount Yuelu11 min drive
  • AirportChangsha (CSX-Huanghua Intl.)30 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Nice location and view
Han
Feb 26, 2024
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Room options

View all photos for Grand Club River View Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Club River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King | Free minibar items, in-room safe, desk, blackout drapes

Grand Deluxe King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King) | Free minibar items, in-room safe, desk, blackout drapes

Grand Deluxe River View Room (King)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 764 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Room (King)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King) | Free minibar items, in-room safe, desk, blackout drapes

Grand Club Deluxe River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 764 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand Room (Twin)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite River Room

LCD TV

Grand Suite River Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 969 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand Superior River View Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior River View Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Superior River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Suite (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite | Free minibar items, in-room safe, desk, blackout drapes

Grand Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 1453 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand River View Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand Club Room (King)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Free minibar items, in-room safe, desk, blackout drapes

Grand Club Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand River View Room (King)

Free minibar items, in-room safe, desk, blackout drapes

Grand River View Room (King)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Changsha

Located in Tian Xin neighborhood, Grand Hyatt Changsha is connected to a shopping center. Jia Yi's Memorial Hall and Jia Yi Former residence are local landmarks, and the area's natural beauty can be seen at Martyrs' Park and Xiaoyuan Park. Lokman Water Park and Changsha Window of the World are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Changsha travel guideOpens in a new window

What's nearby

  • Huangxing Walking Street - 10 min walk
  • Helong Stadium - 3 min drive
  • Wuyi Square - 3 min drive
  • Hunan University - 4 min drive
  • Mount Yuelu - 11 min drive

Getting around

  • Changsha Railway Station - 17 min drive
  • Wanjiali Square Station - 20 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪鹿回头酒楼 - ‬1 min walk
  • ‪老妈家庭厨房 - ‬2 min walk
  • ‪九子香辣蟹 - ‬1 min walk
  • ‪碧露轩 - ‬7 min walk
  • ‪惠群餐馆 - ‬2 min walk

About this property

Grand Hyatt Changsha

Luxury hotel located in Tian Xin
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour gym at Grand Hyatt Changsha. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and concierge services
  • Tour/ticket assistance, luggage storage, and local meal delivery service
Room features
All 354 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and children's slippers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 19 2024 to May 21 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 117 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Frequently asked questions

Does Grand Hyatt Changsha have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from May 19 2024 to May 21 2024 (dates subject to change).

How much does it cost to stay at Grand Hyatt Changsha?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Changsha on Jun 16, 2024 start from $124.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Changsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Changsha?

Self parking is free at this property.

What time is check-in at Grand Hyatt Changsha?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Changsha?

Check-out is at noon.

Where is Grand Hyatt Changsha located?

Located in Tian Xin, this luxury hotel is within 1 mi (2 km) of Huangxing Walking Street, YuefangiD Mall, and Jia Yi Former residence. Helong Stadium and Changsha Bamboo Slips Museum are also within 1 mi (2 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveler
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property!
Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018

6/10 Okay

Ka Wai

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Si Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Chong Fat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Reggie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面都很高水準，員工服務態度也甚好，唯一缺點是當我 check out 時，前台正幫我辦退房手續期間，有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情，問的事不是短短一兩句話，也不是急事，卻長篇大論的繼續向該職員發問，完全忽視我的存在。在此情況下，我覺得您們職員應該請他排隊及稍等，或請示我可否先幫那位中年男士，而不是毫無表示，讓他聊個夠後才繼續幫我辦退房，助長這種沒規沒矩的風氣很不好，不應是君悅這種大酒店的服務風範。
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意： 1.设施很新 2. 江景很棒，进门就自动打开窗帘看到江景感觉很好。 3. 床很舒服。 不满意： 1. 细节做的不够。比如说马桶竟然不是恒温的，冬天不得凉飕飕的。
Stayed 2 nights in May 2019

10/10 Excellent

Liju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦！
入住後自費升等至61樓，景觀好，但窗子玻璃向外那面不乾淨，有點美中不足。淋浴、浴缸分開但只提供一條腳墊，欠周到。 馬桶建議採用免治式的。 整體而言，可以放心入住，推薦！
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間沒有其他 Grand hyatt大
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Highly recommended!
Very well decorated room, clean, roomy, and superior breakfast with many food options.
Stayed 2 nights in Aug 2018

8/10 Good

SUNMI, 인천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
창사 그랜드 하얏트 호텔 이용 후기
오랫동안 중국에 근무한 경력이 있어 중국 호텔을 이용하지 않고 외국계 호텔을 이용하고 있습니다. 역시 중국 브랜드 호텔과는 다르게 직원들도 편안하고 영어사용에도 문제가 없었습니다. 조식은 약간 중국스러운 메뉴가 많다고 느껴져서 아쉬운 부분이었고 호텔 주변이 오일광장이라는 가장 번화가에 위치한점은 교통에 편리함을 생각한다면 좋은 위치라고 생각이 듭니다
Stayed 1 night in Jul 2018

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分舒适
景观不错，地理位置也很方便
Stayed 2 nights in Jul 2018