All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 4 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews" "
8 - Good
0
Rating 6 - Okay. 2 out of 4 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 4 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews" "
2 - Terrible
0
5.6/10
Cleanliness
7.6/10
Staff & service
10/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
Shivaji
Dec 1, 2019
Liked: Staff & service
Staffs were attentive, so good service.
Food was good.
First Delux room offered didn't have garden view as confirmed, so ended up joining twin bed with garden view.
No hot water was quite a big surprise.
Place is good for summer.
Slow room service . Not clean room .. not good food as expecting.. no cable in tv .. didn’t find as expecting ..
Verified traveler
Stayed 2 nights in Mar 2019
Response from Bhawani on Mar 22, 2019
Dear Anonymous Jee,
Thank you for sharing your comments on Expedia regarding your recent stay with us.
We would like to personally apologize for the unfortunate incidence that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail.
We look forward to have you staying with us in the future and allowing us to take care of you in the manner that you rightfully deserve.
With Best Regards
Bhawani Dhakal
Guest Relation Executive
Pataleban Vineyard Resort
Dear Shigeki Fujii Jee,
Namaste From Nepal!!!
Thank you for sharing your marvelous experience during your recent stay at Pataleban Vineyard Resort.
We are delighted to find that you had enjoyed so much of what we have to offer and that we exceeded your expectations of service, hospitality, wine, food, and ambiance. It is very rewarding to see our valuable guests being happy while at the resort and it has always been our top priority.
Again, it was our pleasure to provide you with a memorable experience. We look forward to welcoming you again at the resort very soon.
Have a wonderful time ahead.
With Best Regards,
Bhawani Dhakal
Pataleban Vineyard Resort