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Casa Pestagua Relais Châteaux

4.5 star property
Luxury Cartagena hotel in Cartagena Walled City with free breakfast
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Casa Pestagua Relais Châteaux

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Front of property
Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes
Restaurant
Reception

Overview of Casa Pestagua Relais Châteaux

Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Popular LocationWalls of Cartagena2 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationCartagena de Indias Convention Center11 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)8 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (del Condé de Pestagua)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (Madariaga)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Cartagena

Located in Cartagena, Casa Pestagua Relais Châteaux is in the historical district. Walls of Cartagena and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Walls of Cartagena - 2 min walk
  • Bolivar Square - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • Plaza Santo de Domingo - 1 min walk
  • La Paletteria - 2 min walk
  • La Vitrola - 2 min walk
  • Cuzco Cocina Peruana - 1 min walk
  • Restaurante Bar El Burlador De Sevilla - 1 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury historic hotel revitalized in 2023 and located in Cartagena Walled City
Clock Tower and Cartagena de Indias Convention Center are located near Casa Pestagua Relais Châteaux, which provides free full breakfast, a poolside bar, and a free daily manager's reception. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A 24-hour front desk, multilingual staff, and a banquet hall
  • Tour/ticket assistance, luggage storage, and smoke-free premises
Room features
All guestrooms at Casa Pestagua Relais Châteaux feature comforts such as premium bedding and first-run movies, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels and first-run movies
  • Free infant beds and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Does Casa Pestagua Relais Châteaux have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of May 7, 2024, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on May 10, 2024 start from $526.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Pestagua Relais Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux doesn't offer parking.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Pestagua Relais Châteaux?

Check-out is at noon.

Does Casa Pestagua Relais Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Pestagua Relais Châteaux located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of Santo Domingo Square and Walls of Cartagena. Clock Tower and Cartagena de Indias Convention Center are also within 15 minutes.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 227 reviews" "
Rating 8 - Good. 22 out of 227 reviews" "
Rating 6 - Okay. 11 out of 227 reviews" "
Rating 4 - Poor. 3 out of 227 reviews" "
Rating 2 - Terrible. 3 out of 227 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic and charming with a wonderful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pinchas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 star truly…
Stayed 3 nights in Apr 2024

10/10 Excellent

Janeisi, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

farhad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmad, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!

General hotel information

Reasons to Book
Spacious Rooms & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5