评分基于 1,500 条真实点评

4.2 / 5
4.6 客房清洁度
4.5 服务和员工
4.3 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2022年4月21日 发布在:Expedia
Fully Recommend!
酒店管理层的评论
2022年4月29日,回复:酒店管理层 Social Media Coordinator, Secrets The Vine Cancun.
Dear Jing, Thank you for taking the time to rate your experience at Secrets The Vine Cancun. We are thrilled to know your stay was worthy of 5-stars and that you enjoyed our service and facilities, ad you would recommend us. We look forward to welcoming you back home in the near future. Best Regards Lina Arzuffi Social Media Coordinator
5/5
用户:真实旅客

发布日期:2022年1月19日 发布在:Expedia
完美 漂亮海滩 服务人员非常友善
酒店管理层的评论
2022年1月20日,回复:酒店管理层 Social Media Coordinator, Secrets The Vine Cancun.
Dear Meimei, Thank you for taking the time to share an overview of your stay at Secrets The Vine Cancun. We are delighted to know that your experience was a most pleasant one and that you have enjoyed the beautiful beach of Cancun and our colleagues warm service. We highly appreciate your gracious comments here and have shared them with our team. We sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards, Lina Arzuffi Social Media Coordinator
5/5
用户:真实旅客

发布日期:2022年1月9日 发布在:Expedia
酒店管理层的评论
2022年12月30日,回复:酒店管理层 econcierge
Dear Ziteng,We would like to thank you for selecting our resort as your host on your recent gateway to our destination. It was a pleasure having you, and we appreciate that you have taken the time to rate our resort.We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We sincerely look forward to welcoming you back on a future occasion.Best regards,Berenice ReyesE-Concierge
5/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
This is our second time at Secrets the Vine. My favorite restaurant is Dragons, followed by the Mexican place, and the steak place. The breakfast buffet was outstanding. We went to a couple's spa and loved it. This is a calm resort. If you are looking for great food and a relaxing place, this resort is for you.
4/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
Very expensive
5/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
Great resort, the service is impeccable!
4/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Good location. Good food. Hospitality was great. Rooms have thin walls. Can hear your neighbors. They don't exchange currency for you, and the ATM was out of order.
3/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
El servicio es bueno,al terminar el check in son muy agresivos para venderte membresía del hotel Las comidas y las bebidas están buenas en algunos lugares,en un solo restaurante el trato no fue bueno La limpieza es muy buena en general Recomiendo el hotel se puede calificar con 4.2
3/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Property is nice if you want a Miami vibe. everything was sooo far from eachother. ( bars pools restaurants etc. ) they didn’t have many activities during the day everything was super repetitive. Overall 6 out of 10
5/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Nice