Property entrance
Check availability

Reviews of OYO 301 River Inn Hotel

2 out of 5
OYO 301 River Inn Hotel
No.5087 Jalan New Ferry, Butterworth, Penang

Reviews

6.4
Rating 10 - Excellent. 9 out of 63 reviews" "
Rating 8 - Good. 14 out of 63 reviews" "
Rating 6 - Okay. 23 out of 63 reviews" "
Rating 4 - Poor. 12 out of 63 reviews" "
Rating 2 - Terrible. 5 out of 63 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Abdul Rahim bin, Ampang

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel last minute cancelled the room due to pipe broken. I need my refund back.
Stayed 1 night in Mar 2023

4/10 Poor

Kyle

Stayed 1 night in Mar 2023
Response from Eva on Apr 6, 2023
Hi, Kyle! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

8/10 Good

Kyle

Cheap and cheerful.
Stayed 1 night in Mar 2023
Response from Eva on Mar 15, 2023
Pleased to hear your kind words of appreciation, Kyle! We will try our best to never fail in amazing you every time. Regards, Eva

8/10 Good

Muhammad Faris Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price
Stayed 1 night in Feb 2023
Response from Lisa on Mar 7, 2023
Pleased to hear your kind words of appreciation, Muhammad! We will try our best to never fail in amazing you every time. Regards, Lisa

2/10 Terrible

Vladimir

Stayed 2 nights in Feb 2023

2/10 Terrible

Mandy

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too dirty
Stayed 1 night in Feb 2023
Response from Lisa on Mar 7, 2023
Hi, Mandy! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 Terrible

azmee

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for double and already make payment,once i arrived the management told me double room already full and i have to pay extra charge change to triple room.
Stayed 1 night in Feb 2023
Response from Lisa on Feb 14, 2023
Hi, Azmee! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Poor internet connection at certain times, no elevator
Stayed 6 nights in Feb 2020

8/10 Good

Mun Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of this hotel is great, near to Penang Sentral, there's a very tasty food court just next to the hotel. Room wise just nice for me, as it was a short stay. Price is good too
Stayed 1 night in Dec 2019

6/10 Okay

Yong m

Business traveler
Liked: Cleanliness, staff & service
The room is clean, but bed is very hard and pillow also very hard.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Just ok, not so good or bad..
Stayed 1 night in Dec 2019

10/10 Excellent

bidong julung

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bed was really hard and The Sheets had some stains
Stayed 1 night in Jul 2019

4/10 Poor

Muhammad Ikhwanuddin

Liked: Staff & service
Disliked: Cleanliness, room comfort
So-so
I don't know either they change the bedsheet or not, my body feel itchy when sleeping on the bed. Toilet a bit smelly. Beside than mentioned things, everything is ok
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Basic needs provided
Stayed 1 night in Jun 2019

8/10 Good

Chan, Kota bharu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.. Value for money
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Inn
Convenient location and close to good food. Grab is also reasonably priced to get you anywhere you want to go. Towels were dirty.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean, helpful front desk guy. was hard to find but good quality for money
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Mel, Kuala Lumpur

Disliked: Property conditions & facilities, room comfort
Good location but Hotel is very poorly maintained
The only thing good for this hotel is the location. The hotel is very old and run down. Poorly maintained. The wall in the bedroom is peeling off and moldy smell.
Stayed 1 night in Mar 2018

6/10 Okay

Rahimi, Petaling Jaya, Selangor, Malaysia

Liked: Cleanliness, staff & service
Nice budget hotel, value for money
Had a good one night stay during school holiday. parking was easy in front of the hotel. air-cond setting couldn't be adjusted but it operated as usual. really affordable
Stayed 1 night in Mar 2018

6/10 Okay

Fydde, Shah Alam

Liked: Cleanliness
Basic amenities fulfilled
We arrived at 3am in the morning, looking for a place to continue sleeping and taking showers before leaving. The room is really clean and we left feeling happy with enough sleep and feeling clean.
Stayed 1 night in Mar 2018

6/10 Okay

Mohd maarof

Stayed 1 night in Dec 2017

4/10 Poor

lea, selangor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget
Stay there only if no other choice Aircond not cool Towel and bed not clean Very uncomfortable.. i know its a budget hotel.. but if got mosquitos very bad.. i cant sleep..
Stayed 1 night in Nov 2017

4/10 Poor

RAMLEY

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Leslie, K.L.

Liked: Cleanliness
Convenient for all transport.
Having stayed at this place a number of times I knew it was going to offer what I needed, a clean place with a comfortable bed since I intended to be out with friends most of the daytime. I got what I wanted! No wardrobe in the room meant that clothing had, either to be left on a table, or hung on pegs on the wall. That is manageable! I found that the hot water system did not operate when I first arrived but management were very quick to rectify that problem.

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Mohammad Fitri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Ok for a one night stay
It was ok. Only thing is that the room had no window and this should have been disclosed clearly prior to making a booking, but it wasn't.

4/10 Poor

mohd zul

Disliked: Staff & service, room comfort
easy and relaks
nice hotel for sleep

6/10 Okay

Amirul, Kuala Lumpur

Worth the price
Everything is great about this hotel . The room, toilet and everything is worth the price but next time need to state that there is no elevator but only stairs. I had to climb to level 2 of the hotel with my luggage. If it is stated that there is only stairs i would ask for the lower level room instead. But overall i would give 3 out of 5 stars.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant night
The bed sheets were dirty, insects can be seen from the cracks on the floor and towels had stains

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

LVma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty linen..bathroom not cleaned
Short term stay only.. Room not cleaned up..bed sheet dirty..washroom floor dirty spots.

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
evrtg was good, just the mattress was a bit hard. pls improve on it

4/10 Poor

Eman, Putrajaya

Disliked: Cleanliness, property conditions & facilities
Not my expected good quality of budget hotel
The shower doesn't really works, there is a dirty stain on the mattress, very poor WiFi, no clothes iron equipment or room for ironing, soap dispenser doesn't work and the room is slightly dusty and sensitive for allergy. However, the receptionist is approachable.

6/10 Okay

Verified traveler

Satisfactory for a short overnight stay , value for money

6/10 Okay

Verified traveler

Disliked: Cleanliness
Good bathroom, small room but ok and noisy
The management were great and the hotel is close enough to the train station and ferry terminal to not be a major issue. The bed was comfy but no sleep was had due to the amount of noise from other guests. There was continuous banging of room doors nearly all night until about 4am. These things aside the room was small but perfect for us and the bathroom was great. Rain shower head and hot water was perfect. Air conditioning worked well too.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient
Convenient area for onward travel to Thailand

8/10 Good

MOHD SHAIFULLAH, Kuala Lumpur

vacation
quiet okay

6/10 Okay

Muhammad Afiq

Liked: Cleanliness, room comfort

8/10 Good

Tjutju, Bandung, Indonesia

Liked: Staff & service, property conditions & facilities
Recommended
Pleasant

8/10 Good

Tjutju, Bandung, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant to stay
easy to get from bus, ferry and train station. To get mooslem halal food easy to get Nasi Kandar

6/10 Okay

Verified traveler

Good and affordable
Overall good stay for affordable price, it was just near the bus and ferry terminal very convenient

4/10 Poor

Carl, Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for one night
Hotel is close to the bus station but that's the only reason you would want to stay there.

10/10 Excellent

Victoria, auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel out of town
I walked there from the train station after dark there are no footpaths and is a couple of kilometers from the station nothing much around there 7-11 in next street and a food court next door staff were friendly was ok for a one night stay caught a taxi back to station was safer with the busy roads the hotel was set back from the road and had parking out the front the ferry and bus terminals were next to the train station