Louis, feedback like yours is how we learn about areas for improvement. With that in mind, I have documented your circumstances to be reviewed with our team leaders. We look forward to welcoming you on your next stay so we may have the chance to regain your faith in us. Best Regards.

Thanks very much Karen for shearing your experience with us. We really appreciate your comments; it is our objective to work on them in order to continue improving our services. Thanks very much for your visit!

Gracias por habernos elegido Ahmed, hasta pronto!

We really appreciate your comments Sherif, we hope to host you soon!

Thank you Chang, we hope to host you soon!

Thanks Thomas very much for shearing your experience with us. We really appreciate your comments; it is our objective to work on them in order to continue improving our services.

Thank you Wannelle very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Thanks very much Joshua for shearing your experience with us. We really appreciate your comments; it is our objective to work on them in order to continue improving our services.

Thank you Peter for your review.

Victor, we appreciate your feedback. We are working on remodeling projects.

Dear Vicky, thank you for taking time to contact with us concerning your recent stay at the Sheraton Buenos Aires Hotel & Convention Center. I hope you will accept my sincerest apology for your experience during your stay with us. I have documented your comments, and we will review the details to ensure your concerns are addressed. This documentation serves as more than a complaint, but also a learning opportunity to excel in customer service and perform within our high standards. Thank you again for your feedback.

Thank you Todd for your review!

Thank you Benedicto for taking the time to share to us why our service did not meet your expectations. We have every desire to address your comments and take measures to prevent these problems from occurring again in the future. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback, as it will assist us in becoming better at what we do. It is our goal to retain you as a satisfied guest and will hope to serve you again in the future. Thank you.

Thank you Robert for your review. Until next time!

Dear brenda, your feedback is much appreciated. We are working on that; we hope to see you soon!

Gracias Carlos por habernos elegido y por brindarnos su feedback. Hasta pronto!

Mary, thank you for your review.

Thank you Derek, until next time!

Thank you for staying with us!We appreciate your feedback.Best regards.

Thank you for your review Dennis, we hope to see you soon in Sheraton Buenos Aires!

Thank you very much David for taking the time to review our hotel. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much.We deeply apologize if your stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and the quality they should have. We have already shared your comments with all the departments that were involved, to make an improvement and take the necessary measures to avoid repetitions.We hope you give us the privilege of welcoming you back soon.

Gracias Pedro por su reseña, hasta pronto!

Eva, we sincerely appreciate your positive feedback. We hope to see you soon!

Dear Tanya, thank you very much for your feedback, I have shared your comments with our Housekeeper.I am sorry for the inconvenience.

Thanks very much Alfred for the comments you have left at Expedia. We are very happy to read that your stay was so pleasant. Thanks very much for your loyalty to our brand.

Thank you Michael for your review, feedback is much appreciated.

Gracias Claudia por su reseña, estamos muy orgullosos del profesionalismo de nuestro staff.

Thank you Alberto for your review, I apologize for the inconvenience, work is in progress and we hope to open it as soon as possible.

Thank you Renaldo for having reviewing our property.I am sorry to read about the issues you had during your stay and we appreciate your positive comments about our restaurant.

Thank you Mr. M for your 10.

Thank you very much Sonia for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Thank you Gail for your comments, your feedback is much appreciated.

Gracias por haberse hospedado con nosotros, hasta la próxima!

I am really sorry to read about your experience Candi.I will share your comments with our Food & Beverage Manager.

Muchas gracias Aurelie por habernos elegido!

Thank you Irfan for your review, your feedback is much appreciated.

Thank you Marlon for all your feedback, guests comments like yours are much appreciated. Thank you for your valuable time!

Gracias Patricia, hasta pronto!

Muchas gracias Priscila por su nota de 10, saludos de parte de todo el equipo de Sheraton Buenos Aires y hasta pronto!

Thank you Janet for such positive comments, we really appreciate your feedback and we hope to host you soon.

Thank you Mauricio for your comments, unfortunately our Terrace Bar has closed out of season, but we have other options as the lobby bar as well.

Thank you Mita for shearing with us while your stay did not meet your expectations, we will address your comments to improve our service.

Gracias Venus por su nota, hasta pronto!

Gracias Michael por su puntuación de 10, saludos de todos los que formamos parte de Sheraton Buenos Aires!

Thank you Carol for your review, we hope to have the pleasure to host you soon!

Thank you Katherine, we hope to see you soon!

Thank you Eloise, we hope to see you soon!

We appreciate your feedback Pablo, thank you on behalf of Sheraton staff.

Thank you Carlos, I am really sorry to hear about your experience with us. Our It team is working on that.

Thank you Mary Ann, we really appreciate your positive c comments. We hope to host you soon!