Children's activities

Reviews of The Lasalle Hotel, Bryan College Station, A Tribute Portofolio Hotel

3 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

2/10 Terrible

Cynthia, Lillian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We could not stay at the hotel after we realized how musty and mildewing the air was In The hotel. Our asthmatic son would not have done well in the room
Stayed 3 nights in Oct 2023

10/10 Excellent

Mandy, Beaumont

Liked: Cleanliness, staff & service, amenities
Love the mom and pop feel!
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Stayed 2 nights in Sep 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Kim

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
Very disappointed in this hotel! Had to move rooms because of the smell in the first room. Was informed by the staff, “they have a mold problem”. Spent over $800 for a two-night stay in this run-down hotel! I understand it is a ‘historic’ hotel, but the bedside lamps didn’t work, bathroom fan didn’t work, the beside table was missing it’s drawers, the peeling paint….the list goes on. Sorely in need of some basic TLC!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 29, 2023
Dear Kim,We appreciate your feedback. It's unfortunate to hear that you didn't have a good time with us, and we apologize for any upkeep concerns during your visit. Your comments will be kept in mind for the future. We know that we can do better, so please consider giving us another chance.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Haylee

Liked: Staff & service, property conditions & facilities
How old the building is
Stayed 1 night in Sep 2023
Response from General Manager on Sep 12, 2023
Dear Haylee,Thank you for your interest in the history of our property at LaSalle Boutique Hotel. If you refer to the history tab on our website, you'll find all the information you need. You can even reach out to our property with any questions. Plan a visit with us soon!

6/10 Okay

Erika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cute property in a nice spot but no hot water so no bar or restaurant. And the floor to my room was pretty dirty. The lady at the front desk was kind though.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 7, 2023
Dear Erika,Thank you for being our guest. We're glad you experienced friendly hospitality at our front desk; however, we regret the issue with the hot water during your visit. Please know this is not representative of a typical stay at our hotel, so we would be honored if you would consider giving us a chance to change your perceptions.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the historic feel, the small town old fashioned Sweetness. The room had everything you needed. Lots of fun and good in ready walking distance train was loud but didn't bother me.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 5, 2023
Dear Cynthia,Thank you for taking the time to share your comments with us. It is wonderful to hear that you enjoyed your overall visit and appreciated our beautiful and historic facilities, comfortable accommodations, and convenient location. Come back soon for another visit!

2/10 Terrible

Steven

Traveled with family
When we arrived, we were not notified that there was no hot water. A couple hours later, as we were leaving for the game, there were signs up to let guests know about the water situation, but when we got back, management had told the staff to take the signs down. Ridiculous that they don’t want guests to know until they’re checked in a less willing to leave. Hotel was descent enough outside of that.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 5, 2023
Dear Steven,Thank you for being our valued guest. Please accept our sincere apologies for the unexpected hot water issue during your stay. This is certainly not representative of a typical experience at our hotel, and we would be honored if you would consider giving us a second chance.

10/10 Excellent

Chris, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, hot, creepy and not close parking. Worst hotel ever. I want my money back! This hotel sucks and it needs to be shut down.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 29, 2023
Dear Byron,Thank you for choosing to stay with us. It is disappointing to hear that your visit did not meet your expectations, and we appreciate your important feedback. Our team will discuss your concerns and work to address the issues mentioned. We wish you pleasant onward travels.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and nice hotel for the price. It was clean, had a vibrant evening feel downstairs, and was close to restaurants and nightlife. Would definitely book this place again.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 28, 2023
Dear John,There's no doubt that you can always expect to have a one-of-a-kind stay anytime you visit LaSalle Boutique Hotel, especially with our vibrant, modern facilities and stellar location. We hope you made plenty of amazing memories. We can't wait to welcome you back again soon.

10/10 Excellent

Marcia

Stayed 3 nights in Aug 2023

8/10 Good

Lindsey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Donna

Stayed 1 night in Aug 2023

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Aug 2023
Response from General Manager on Aug 21, 2023
Dear Kelly,We enjoyed hosting you at LaSalle Boutique Hotel. Our team is delighted you had a wonderful experience at our hotel! Please come back and see us again soon.

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Booked well in advance. Drove in from out of town, as we arrived we were told at 9:30pm that our room was never cleaned and there were no other rooms available. Cleaning staff refused to come back in and the manager told us we would have to go to another hotel, even though we booked IN ADVANCE. When we refused, we had to clean the room/change sheets/towels etc on OUR OWN at 10pm. Terrible management that does not care about guests.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Alison,Thank you for staying with us, we're sorry to hear that not everything about your stay was as expected. Please know that while we have to keep to our policies and have a limited ability to affect reservations booked through a third-party site, we understand your frustrations and have discussed your experience with our team so we can improve. We appreciate your comments and hope for another chance to impress you should your travels point you back our way.

10/10 Excellent

Nataisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Loved the hotel. The lady at front was great, great food at the restaurant
Stayed 1 night in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Nataisha,Thank you for choosing LaSalle Boutique Hotel. Our team is delighted you received excellent service during your stay and had a chance to dine with us. We take pride in providing a comfortable environment for our guests and appreciate your feedback. We hope you will consider staying with us the next time you are in the area.

10/10 Excellent

Shae

Stayed 1 night in Aug 2023

8/10 Good

Jenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vintage Hotel! Manage expectatons.
Very clean, comfortable bed and I slept like the dead after spending two days moving a daughter and roommates. Provided a large space, large tub and very clean. I was warned about the noise of trains, but I was too tired and too comfortable in the room and bed to notice. Would stay here again. Quaint location close to local shops and coffee shop.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 6, 2023
Dear Jenny, It is wonderful to know that you had an excellent experience with us! We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations and high standards of cleanliness hit the mark for you. Hopefully, you took full advantage of the convenience our excellent location affords our guests, and we appreciate you mentioning it to your fellow travelers. Thank you for your great review, and we hope you will allow us the privilege of welcoming you back again soon!

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic rooms
Really cool historic building with nice large rooms. Only problem is trains are very loud in the middle of the night.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 1, 2023
Dear Ryan,Thank you for sharing your experience staying with us at LaSalle Boutique Hotel. It is fantastic to learn that you liked our spacious accommodations and historic property. We look forward to welcoming you back in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend getaway
Stayed 1 night in Jul 2023

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Could not ask for better staff. Slight problem with my room on check in, but they were immediately on it and had me in another room with an upgrade at no cost. The bar staff is great, the cook is amazing, the hostess is so personable and friendly. I honestly regret not staying here sooner. The rooms are nice and feel cozy. All amenities needed are right here.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 21, 2023
Dear Forrest,Wow! Thank you so much for the perfect rating. Despite a slight issue with your initial room, we are thrilled that we could get you in a cozy, upgraded room to ensure that your stay is relaxing. However, it is our top-notch staff that is the cherry on top. They will be thrilled to be recognized for their hard work. Come back and visit us again anytime at LaSalle Boutique Hotel.

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
When we check in and got to the room. We looked and did not have the correct bed count. So we went to front desk and the lady was very helpful. She has us sent up in to another room. Very pleasant stay. Which is wanted to try the speak easy but we’re just too busy moving our son. We will stay again. Thank you.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 21, 2023
Dear Henry, Thank you for your review of your recent visit. We apologize for the inconvenience you experienced upon arriving, but we're thrilled our dedicated front desk agent was able to rectify it promptly for you. We're so glad you enjoyed your stay at LaSalle Boutique Hotel, and we look forward to welcoming you back in the future.

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was very friendly.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 15, 2023
Dear Kent,From our clean rooms to our friendly service, we're happy to know that you enjoyed everything about your visit. Please come back and join us again soon.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Ruined our wedding night
We were not able to check in. It was our wedding night and there was no one in the lobby. They had a number to call and it would go straight to voicemail. We had to find somewhere else to go.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 13, 2023
We deeply apologize you did not have the experience you expected or deserved. We are very sorry for any inconvenience caused and have shared your feedback with our team to ensure our front desk is properly manned at all times. If your travels bring you back this way, we’d be grateful for another chance to impress you.

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Could be updated a bit in furnishings.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 12, 2023
Dear Debbie,It was a pleasure to have you as our guest at LaSalle Boutique Hotel and we appreciate you sharing your kind review. Your constructive comment about the furniture will be shared with the team as we are always looking for ways to improve. We hope to have the honor of welcoming you back again someday.

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Grace Anne

Stayed 1 night in Jul 2023

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the noisy neighbors
Stayed 1 night in Jul 2023
Response from General Manager on Jul 7, 2023
Dear Luis,Thank you for choosing to stay at LaSalle Boutique Hotel! It's great that your overall stay was pleasant. Please know that we're also here to address guest disturbances when notified. We appreciate your positive rating and hope you'll return!

10/10 Excellent

Samuel

Stayed 1 night in Jun 2023

10/10 Excellent

LeTroy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Front-desk staff was awesome the whole stay .
Stayed 1 night in Jun 2023
Response from General Manager on Jul 4, 2023
Dear LeTroy,Thank you for sharing your comments with us. We are thrilled to know that you enjoyed your overall visit and appreciated our wonderful staff members and comfortable accommodations. It was a pleasure hosting you, and we hope to see you again soon!

10/10 Excellent

Rhonda

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly! Enjoyed the historical atmosphere of the the town and hotel.
Stayed 1 night in Jun 2023
Response from General Manager on Jul 1, 2023
Dear Rhonda,Thank you for choosing our hotel for your recent visit to Bryan. We're glad you had a wonderful stay with us and enjoyed our historical atmosphere, excellent downtown location, and friendly service. Please allow us to host you again at LaSalle Boutique Hotel. Familiar faces are a welcome sight, so come back soon!

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service
Nicely updated historical hotel. Lots of character and adorable little bar. Check-in was a little odd as we had to call and text someone on site because there was no one at the desk. Elevator broke down on checkout day, which was a little inconvenient since we are on the seventh floor. Convenient location to walkable, coffee, shops, and many restaurants. Super close to College Station.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 29, 2023
Dear Jane,Thank you for sharing your experience at LaSalle Boutique Hotel. We appreciate your positive comments about our nicely updated historical hotel, filled with character and featuring an adorable little bar. We apologize for the inconvenience you experienced during check-in, as there was no one at the desk, and you had to call and text someone on site. We understand that the elevator breaking down on your checkout day, especially being on the seventh floor, was inconvenient. However, we're glad to hear that you found our location convenient, with walkable access to coffee shops, shops, and restaurants, and being super close to College Station. We value your feedback and hope to welcome you back for a more seamless stay in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty restroom and shower
Very dirty restroom and shower. Hair everywhere as was not ours. Carpet seemed it hadn’t been vacuumed. I was very unpleasant stay.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 26, 2023
Thank you for your review. We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We will discuss your concerns internally to ensure we meet our high hospitality and cleanliness standards. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. We sincerely hope you will give us another opportunity in the future to change your lasting impression.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for my stay.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 22, 2023
Dear Bridget,You are quite welcome! Thank you for sharing your kind feedback. Safe travels, and we hope to see you again soon!

6/10 Okay

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a king bed which I expect to be a slightly higher cost. However, the bed was horrible, and the shower was a unit which was meant to be in an RV. If I'm going to pay more I expect to at least be comfortable. The area is nice and the hotel is very nice.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 15, 2023
Dear Ross, Thank you for taking the time to describe your experience. We are glad that you found our location and hotel nice. However, it is disheartening to read that other aspects of your stay did not meet your needs. Your feedback is valuable to us and will be shared with our team for improvement purposes. Thanks for choosing to stay with us.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, with that old world charm.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 6, 2023
Dear Paul,It's wonderful to know you enjoyed the old-world charm of our lovely landmark hotel. We appreciate you choosing LaSalle Boutique Hotel and sharing your wonderful review. Please come see us again the next time you're in our area.

2/10 Terrible

hugh

Disliked: Cleanliness, staff & service, property conditions & facilities
AC inop & had been 4 days...We were not told this till the next AM. Had to find another Hotel for the next 3 days. This place is a JOKE. Once was great. NOT NOW>>>.
Stayed 3 nights in May 2023
Response from General Manager on Jun 4, 2023
Dear Hugh,We are disappointed that we did not meet your expectations, and we sincerely apologize for any inconvenience caused by the issue with AC. This is not the experience we aim to deliver, and our team will look into this to ensure everything is functioning properly. Thank you for taking the time to share your thoughts, and we wish you all the best.

8/10 Good

christine

Traveled with group
Liked: Cleanliness, staff & service
No hair dryer was disappointment
Stayed 1 night in May 2023
Response from General Manager on May 22, 2023
Dear Christine,It was a pleasure to host your recent stay at LaSalle Boutique Hotel. While we're grateful for your rating, we're sorry to hear you were disappointed that you did not have a hairdryer available in your bathroom. Our front desk team is always available and happy to help with any issues you may have during your time with us. Thank you for sharing your comments, and we hope to welcome you back on another occasion.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service
It was next to our wedding venue
Stayed 2 nights in Apr 2023
Response from General Manager on May 9, 2023
Dear Shawn,It was an honor to host you at LaSalle Boutique Hotel. It's lovely to hear that our location was perfect for your needs, and we trust you made lifelong memories at your wedding. Our team hopes to have the pleasure of serving you again.

10/10 Excellent

Michael, The Woodlands

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel
Stayed 1 night in May 2023
Response from General Manager on May 9, 2023
Dear Michael,It is wonderful to see that you enjoyed our fantastic accommodations. Thank you so much for the perfect rating. We look forward to making more amazing memories with you at LaSalle Boutique Hotel.

10/10 Excellent

jon

Stayed 1 night in May 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole vibe!
Stayed 1 night in Apr 2023
Response from General Manager on May 1, 2023
Dear James,Thank you for the lovely review! We're so pleased you enjoyed your visit, and we look forward to hosting you again at LaSalle Boutique Hotel.