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The staff who met us by our car, after easily entering the lot to park, was professional and informative and even joyful. The front desk arranged our dining. The restaurant and bar were lovely. We won’t bother considering other accommodations in Biarritz in the future!
The staff are out of this world at the Regina. Truly above and beyond. We ended up dropped off on a bus stop outside of town with no directions at taxi and site. They sent a car for us without question and we’re completely helpful warm and knowledgeable for our entire stay. I had the Regina 22 years ago and never forgotten it. My family and I have fond memories of it from 2002 and could not wait to get back there. It’s now been renovated in a very cool style with flickers of the grand Budapest. hotel and still very unique, and one of a kind. you did not disappoint. I won’t wait so long to come back the next time. And a grand merci à toutes et tous.! c’était vraiment magnifique
Beautiful art deco building with sympathetic, classy renovation. Incredible sea views, a little out of the main town with killer hill on return which didn't detract from our enjoyment.
There was no bellboy at check in and the elevator from the parking to the lobby was not working so the 90-pound lady receptionist and yours truly had to become weight lifters. The air conditioning didn’t cool the room at all. We received a small refund at check out but that didn’t make up for our disappointment.