Terrace/patio

Reviews of Travelodge Sukhumvit 11

4 out of 5
Travelodge Sukhumvit 11
30/9-10 Soi Sukhumvit 11 (Chaiyos), Klongtoey-Nua, Wattana, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 357 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and comfortable. Great location too.
Stayed 5 nights in May 2024
Response from Papharat Ngamlertsirichai on May 20, 2024
Dear Nirav,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are delighted to hear that you found your room quiet, clean, and comfortable, and that you enjoyed our great location.We hope to have the pleasure of welcoming you back on your next visit to Travelodge Sukhumvit11.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Seongpil, seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staffs were very friendly and polite.
Stayed 2 nights in May 2024
Response from Papharat Ngamlertsirichai on May 16, 2024
Dear Seongpil,Thank you for your kind feedback regarding our front desk staff. We are delighted to hear that you found them to be very friendly and polite.Providing exceptional service is our priority, and we appreciate your recognition of our team's efforts.We look forward to welcoming you back for another pleasant stay at Travelodge Sukhumvit11.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Robert, Lethbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, top notch!
Stayed 2 nights in Feb 2024
Response from Papharat Ngamlertsirichai on May 16, 2024
Dear Robert,Thank you for your enthusiastic feedback! We are thrilled to hear that you enjoyed our great location and found our staff to be top-notch.Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Breakfast was excellent. Even though there wasn't much vegan options, they always had few options of fresh fruits and salads available, so I was happy with that. Staffs were helpful. John, the driver was very good and professional.
Stayed 3 nights in Apr 2024
Response from Papharat Ngamlertsirichai on May 13, 2024
Dear Annie,Thank you for taking the time to share your experience following your recent stay with us. We are pleased to hear that you found our rooms to be nice and clean, and that you enjoyed our excellent breakfast offerings.Your feedback regarding the availability of fresh fruits and salads for vegan options is greatly appreciated. We strive to accommodate dietary preferences and will continue to enhance our offerings based on guest feedback.We are also delighted to hear that our staff, including John the driver, provided helpful and professional service during your stay. I will personally pass along your commendation to John and our team.It was a pleasure to have you as our guest, and we hope to welcome you back soon for another enjoyable stay.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite and helpful staff.
Stayed 3 nights in May 2024
Response from Papharat Ngamlertsirichai on May 13, 2024
Dear Thomas,Thank you for your kind feedback following your recent visit to Travelodge Sukhumvit11. We are pleased to hear that you found our staff to be polite and helpful during your stay.Our team takes great pride in providing exceptional service, and your comments are truly appreciated. We look forward to welcoming you back for another wonderful experience in the near future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

6/10 Okay

Helen

Overall it was not too bad but would not stay here again. Check in was okay. Staff at front desk were friendly but not elsewhere. Room was nice but I did have to kill two small roaches and now I’m nervous some go into my bag. The walls are paper thin and I could hear everything including people who were talking quietly and you could hear people having sex. Overall it’s pretty average but the breakfast was good but if you are looking for traditional American breakfast this is not for you.
Stayed 2 nights in May 2024
Response from Papharat Ngamlertsirichai on May 12, 2024
Dear Ms. HelenI am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Sukhumvit 11. Your observations are extremely valuable to us, as we strive to improve each guest stay.I would like to apologize for the issues you experienced with the soundproof and the room cleanliness. In addition to my sincere apology, you have my assurance that our staffs have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again.Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely helpful and friendly staff
Stayed 6 nights in May 2024
Response from Papharat Ngamlertsirichai on May 9, 2024
Dear Valued Guest,Thank you for taking the time to share your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Mohamed Abdeldjalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024
Response from Papharat Ngamlertsirichai on May 9, 2024
Dear Valued Guest,We are extremely privileged to hear that you love our service and the team made your stay with us such an enjoyment. Many thanks for taking the time to leave this great feedback.Our staffs take pride in everything they do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to my great team here.We do hope that we have the pleasure of welcoming you back to the hotel very soon again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Paul, Wendouree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just comfortable, new modern clean rooms , great bed, friendly efficient staff
Stayed 2 nights in May 2024
Response from Papharat Ngamlertsirichai on May 9, 2024
Dear Valued Guest,Thank you for taking the time to share your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area close to everything.
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on May 7, 2024
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your positive feedback. We are delighted to hear that you enjoyed our great area, which is close to everything you need.Providing a convenient and enjoyable experience for our guests is our priority, and we are thrilled that we met your expectations during your stay. We look forward to welcoming you back for another pleasant experience in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Cale, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very affordable hotel near to many tourist spots! Staff are very friendy!! Two 7-Elevens within a minutes walk. They have a smoking area just outside the lobby doors. Room was clean, air conditioning was on point. Only con I have is there is no door on the shower, so water does make its way around (only a small issue). Highly recommend for anyone!!
Stayed 2 nights in May 2024
Response from Papharat Ngamlertsirichai on May 7, 2024
Dear Valued Guest,Thank you for choosing our hotel and for taking the time to share your positive experience. We are thrilled to hear that you found our hotel very affordable and conveniently located near many tourist spots.It's great to know that you appreciated our friendly staff, the proximity to convenience stores, and the designated smoking area. We are also glad that you found your room clean, with excellent air conditioning.We apologize for any inconvenience caused by the lack of a shower door and appreciate your feedback on this matter. Rest assured, we will take your comment into consideration for future improvements.Your recommendation means a lot to us, and we look forward to welcoming you or anyone you recommend back for another enjoyable stay.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Otto

Liked: Cleanliness, staff & service, amenities
Affordable, in a convenient local.
Stayed 1 night in Apr 2024
Response from Papharat Ngamlertsirichai on May 7, 2024
Dear Valued Guest,Thank you for choosing to stay with us and for your positive feedback. We are delighted to hear that you found our hotel affordable and conveniently located.Your satisfaction is important to us, and we are glad that we met your expectations during your stay. We look forward to welcoming you back for another pleasant experience in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Berlian

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on May 1, 2024
Dear Valued Guest,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed
Stayed 5 nights in Feb 2024
Response from Papharat Ngamlertsirichai on May 1, 2024
Dear Valued Guest,Thank you for your glowing feedback. We are thrilled to hear that you were very impressed with your experience during your stay at our hotel.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your stay remarkable.We look forward to the pleasure of welcoming you back for another impressive stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Eybar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 29, 2024
Dear Valued Guest,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 29, 2024
Dear Richard,Thank you for addressing your most positive impressions following your stay at Travelodge Sukhumvit 11. Your comments mean the world to us, and we were all delighted to hear that you enjoyed. It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences.We are excited at the thought of your next stay with us and are looking forward to pampering you on your potential future visit.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Bart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of all the action while super quiet. Plenty of restaurant options and easy transportation (Grab, Skytrain, taxi's, etc.). Not a lot of lounge chairs by the pool so make your move fast if you want to hang by the pool. We would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 24, 2024
Dear Bart,Thank you for sharing your positive experience from your recent stay at Travelodge Sukhumvit11. We are thrilled to hear that you enjoyed our central location, which provided easy access to various dining options and convenient transportation options such as Grab, Skytrain, and taxis.We appreciate your feedback about the tranquility of our property despite being in the midst of all the action. It's delightful to know that you found our location both vibrant and peaceful.Regarding the pool area, we apologize for any inconvenience caused by the limited number of lounge chairs. We will take your feedback into consideration as we continue to improve our facilities to better accommodate our guests' needs.We are delighted that you would choose to stay with us again and look forward to welcoming you back for another enjoyable experience with us.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 20, 2024
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome
Stayed 4 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 20, 2024
Dear Valued Guest,We are extremely privileged to hear that you love our service and the team made your stay with us such an enjoyment. Many thanks for taking the time to leave this great feedback.Our staffs take pride in everything they do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to my great team here.We do hope that we have the pleasure of welcoming you back to the hotel very soon again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

NICHOLAS, Appleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel a amazing from the rooftop pool to the staff lots of options for food within walking distance nice smoke shop right across the street “cheapest one I found” the lodge is great for breakfast for 250 baht it’s a deal the breakfast is a mixture of things from toast to chocolate croissants to fresh fruit you also have rice and noodle options. The staff were extremely friendly and always say hello all in all this is a very touristy spot there’s a mall near by 20 min walk give or take all in all amazing hotel
Stayed 8 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 20, 2024
Dear Valued Guest,Thank you for choosing the Travelodge Sukhumvit 11 as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you enjoyed our rooftop bar, variety of breakfast, friendly staff, and thank you very much for sharing such gracious comments; it gives us energy to continue the excellent service. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided.Again, thank you for sharing your experience. The team and I look forward to having you back again in a not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for first timers
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 18, 2024
Dear Valued Guest,Thank you for staying with us and for your positive feedback.We are thrilled to hear that you found our hotel to be a great place for first-time visitors. Providing a comfortable and welcoming experience for all our guests, especially those new to the area, is something we take pride in.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Laura

Stayed 3 nights in Apr 2024
Response from Papharat Ngamlertsirichai on May 7, 2024
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Edwin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
At the end of the lane yet within walking distance. Friendly staff and good breakfast buffet.
Stayed 4 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 14, 2024
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your positive feedback.We are delighted to hear that you enjoyed our convenient location, friendly staff, and delicious breakfast buffet. Providing a comfortable and enjoyable experience for our guests is our priority, and we are thrilled that we met your expectations.We look forward to welcoming you back for another great stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice bars and restaurants in walking distance. It is also in a good location to easily access the transport to get to the malls and other places, the walk would take around 10 mins to the nearest metro station. The hotels food and cocktails are lovely. Breakfast has a fair amount to chose from. The beds are very comfy and the rooms are really clean. The downfall is the limited sunbeds around the pool, it can be hard to get one. There is also a build up of moss around the edges of the pool, however, in the evening you have lovely views.I would stay here again due to the location and reasonable price.
Stayed 1 night in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 13, 2024
Dear Valued Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our excellent location, with convenient access to transportation, nearby bars and restaurants, and attractions such as malls. We are glad that you found our hotel's food and cocktails delightful, and that our breakfast offerings met your expectations.We apologize for any inconvenience regarding the limited sunbeds around the pool and the build-up of moss. Your comments are noted, and we will address these issues promptly to enhance the overall experience for our guests.We are delighted that you found our beds comfortable, rooms clean, and enjoyed the evening views. Your loyalty and positive feedback mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, well maintained building and walking distance to night life
Stayed 3 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 13, 2024
Dear Valued Guest,Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our modern, well-maintained building and appreciated its proximity to the nightlife attractions within walking distance.Providing a comfortable and convenient experience for our guests is our top priority, and we are delighted that you had a positive impression during your time with us.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Thomas, Koror

Liked: Cleanliness, staff & service, amenities
Good value for money
Stayed 4 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 12, 2024
Dear Thomas,Thank you for choosing to stay with us and for your positive feedback regarding our hotel's value.We are delighted to hear that you found our hotel to be a good value for money, as we strive to offer competitive pricing while maintaining high-quality services and amenities for our guests.We look forward to welcoming you back for another great stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Papharat Ngamlertsirichai on Apr 9, 2024
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 5, 2024
Dear Valued Guest,Thank you for taking the time to share your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Caroline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but clean with helpful staff. Limited, uninteresting breakfast. Nice pool area.
Stayed 2 nights in Apr 2024
Response from Papharat Ngamlertsirichai on Apr 5, 2024
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We appreciate your input and are glad to hear that you found our hotel to be basic but clean, with helpful staff and a nice pool area.We apologize for any disappointment caused by the limited and uninteresting breakfast options. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our offerings for our guests' satisfaction.We're pleased that you enjoyed our clean facilities, helpful staff, and the pleasant pool area. If there's anything else we can do to enhance your experience or if you have any specific preferences, please feel free to let us know.Thank you for your patronage, and we hope to have the opportunity to welcome you back for another stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are , great location and Close to transport options. The room had everything we needed , the bed was really comfortable and love they give you two pillows each . (It’s the little things 👍)
Stayed 2 nights in Mar 2024
Response from Papharat Ngamlertsirichai on Apr 3, 2024
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your positive feedback about your experience. We are delighted to hear that you enjoyed your stay and that our hotel met your expectations in terms of location, amenities, and comfort.We take pride in offering a great location with easy access to transportation options, and we're glad that this added value to your stay. It's also wonderful to know that you found your room equipped with everything you needed and that you appreciated the comfortable bed and extra pillows.We believe that it's the little things that make a big difference, and we're pleased that you noticed and enjoyed these details during your stay.If there's anything else we can do to make your future stays even more enjoyable or if you have any specific preferences, please feel free to let us know. We value your feedback and look forward to welcoming you back for another great stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Mar 2024
Response from Papharat Ngamlertsirichai on Mar 31, 2024
Dear Valued Guest,Thank you very much for considering us one of the hotels in Bangkok and making us one of your preferred accommodation.We are so thrilled to read that you had a pleasant stay with us and we are very delighted to learn that you like our convenient location. Please ensure that your kind words would be passed on to the all staff and that their service is duly recognized.We will indeed have the pleasure of welcoming you back in the near future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Papharat Ngamlertsirichai on Mar 31, 2024
Dear Valued Guest,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Papharat Ngamlertsirichai on Mar 26, 2024
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Michael, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple and reasonably priced hotel in Bangkok on a quiet street in the heart of the tourist area. There are several eating options just around the corner and several convenience stores right next door. Rooms are large and clean. Very pleased with this hotel for a cost of $60.
Stayed 3 nights in Mar 2024
Response from Papharat Ngamlertsirichai on Mar 21, 2024
Dear Valued Guest,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a pleasant experience and were satisfied with our facilities and services.Your kind words about our quiet location, spacious and clean rooms, as well as the nearby dining options and convenience stores, mean a lot to us. We strive to provide a comfortable and convenient stay for our guests, and we are thrilled that we met your expectations during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for an amazing price!! It has so many amenities like beautiful pool with city view, small bar that has excellent happy hour. Small but functional gym. The room was very nice and spacious. My only complaint is poor lighting in the room and no outlet near a mirror so trying to dry or style your hair is difficult. Wonderful long mirror in the hall but hardly any light. I would definitely stay again as it was a great deal. Our room had a feee breakfast as well. Definitely big variety of food. Location was good.
Response from Papharat Ngamlertsirichai on Mar 12, 2024
Dear Kathy,Thank you for your detailed feedback! We're delighted to hear that you had an excellent experience with us and appreciated our amenities, including the beautiful pool with city views, the small but functional gym, and the excellent happy hour at the bar.We apologize for any inconvenience caused by the poor lighting in the room and the lack of outlets near a mirror. Your feedback is valuable to us, and we'll definitely look into improving these aspects to enhance the guest experience.It's fantastic to know that you enjoyed the spacious room, the variety of food at breakfast, and the overall value for money. We're glad you found our location convenient as well.We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another great stay. Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Papharat Ngamlertsirichai on Mar 10, 2024
Dear James,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Mar 5, 2024
Dear Melissa,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

6/10 Okay

Donald

You know it is not a bad place, internet was so slow at times,breakfast was ok only,i think at 75 us dollar's a nite it is over priced. Thats just the truth. At 50 this would be a great place.
Stayed 2 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Mar 4, 2024
Dear Donald,I am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Sukhumvit 11. Your observations are extremely valuable to us, as we strive to improve each guest stay. I would like to apologize for the issues you experienced with quality of breakfast. In addition to my sincere apology, you have my assurance that our staffs have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again.Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything short walk to bud staff is amazing and helpful
Stayed 3 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Mar 1, 2024
Dear Robert,Thank you for your glowing review of your recent stay with us. We are thrilled to hear that you found our hotel to be conveniently located near everything you needed, and that our dedicated staff made your stay exceptional with their amazing and helpful service.Ensuring that our guests have a seamless and enjoyable experience is our utmost priority, and we are delighted that we could exceed your expectations.We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Alyssa

Stayed 4 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 29, 2024
Dear Alyssa,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Marty, salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very friendly and accommodating!!!
Stayed 10 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 25, 2024
Dear Marty,We are extremely privileged to hear that you love our service and the team made your stay with us such an enjoyment. Many thanks for taking the time to leave this great feedback.Our staffs take pride in everything they do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to my great team here.We do hope that we have the pleasure of welcoming you back to the hotel very soon again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 22, 2024
Dear Elaine,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location, good breakfast, comfortable bed.
Stayed 7 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 20, 2024
Dear Suzanne,We're thrilled to hear that you enjoyed your stay with us! Thank you for highlighting our great location, good breakfast, and comfortable beds. Providing our guests with a convenient location, delicious breakfast options, and a restful night's sleep are all top priorities for us, and we're delighted that we met your expectations in these areas.We're here to ensure that you have a fantastic experience with us every time you visit. We look forward to welcoming you back soon for another wonderful stay!Best regrads,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

sol

Stayed 2 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 20, 2024
Dear Sol,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Robert, Lethbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 15, 2024
Dear Robert,We are extremely privileged to hear that you love our service and the team made your stay with us such an enjoyment. Many thanks for taking the time to leave this great feedback.Our staffs take pride in everything they do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to my great team here.We do hope that we have the pleasure of welcoming you back to the hotel very soon again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 15, 2024
Dear Hong,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

Teck Hock Samuel

Stayed 3 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Mar 21, 2024
Dear Valued Guest,Thank you for taking the time to review your recent stay with us here at Travelodge Sukhumvit 11.We strive to provide exceptional customer service to all our guests, and your kind comments have been passed on to the team to recognize their efforts.We look forward to welcoming you back to us in the hopefully not too distant future.Best regards, Ms. Papharat Ngamlertsirichai Front Office Manager

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here, friendly staff and great food!
Stayed 2 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 15, 2024
Dear Rachel,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel.Providing friendly service and great food are top priorities for us, and we're glad that we succeeded in meeting your expectations in both aspects.We look forward to welcoming you back for another wonderful stay in the future!Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Feb 15, 2024
Dear Louis,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 Excellent

steven

Stayed 6 nights in Feb 2024
Response from Papharat Ngamlertsirichai on Mar 21, 2024
Dear Valued Guest,Thank you for taking the time to review your recent stay with us here at Travelodge Sukhumvit 11.We strive to provide exceptional customer service to all our guests, and your kind comments have been passed on to the team to recognize their efforts.We look forward to welcoming you back to us in the hopefully not too distant future.Best regards, Ms. Papharat Ngamlertsirichai Front Office Manager