Aerial view

Reviews of JC Kevin Sathorn Bangkok Hotel

4 out of 5
JC Kevin Sathorn Bangkok Hotel
36 Narathiwat Ratchanakarin Rd, Yan Nawa, Bangkok, Bangkok

Reviews

8.4

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sebastian

Liked: Staff & service, amenities, property conditions & facilities
Everything was really nice except for there was a cockroach in the bed when I first arrived.
Stayed 5 nights in May 2024

10/10 Excellent

Obinnaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing
Response from Hotel Management on May 20, 2024
Dear Guest,Thank you for your review.Sincerely,

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness
We’ve stayed at quite a few hotels and for some reason, this one didn’t have a coffee machine to make a latte or cappuccino. We had to park in a different building which meant if it rained you would need an umbrella. Overall, the stay was pleasant.
Stayed 6 nights in May 2024
Response from Hotel Management on May 20, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff resist to accept credit card as a form of payment they ask for cash or they say the machine no working
Stayed 4 nights in May 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

farrah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff and excellent service. Clean rooms and easily accessible to transit as well as other food options. Walking distance from shopping.
Stayed 2 nights in May 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

Ericha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was very nice. We had a 2 bedroom suite and loved that it was spacious enough for 4 of us. Also, liked that there was a proper dining table for all the food we ate lol. The room itself is a little dated but everything worked fine and had no other issues really. The view was very pretty at night. Staff were super lovely and helpful with any queries or requests we had. The service is second to none and most staff are English speaking so that was an added plus as we didn’t have to butcher their language trying to converse so I was grateful for that :). The hotel location is also good as it is quite close to most things we wanted to do (about 40mins from airport) but easy to catch sky train or even a bolt/grab their version of Uber from the hotel also. Also, did a tour through the hotel and thoroughly enjoyed both we had the cutest tour guides for the 2 tours we did and recommend booking through them if you want. Also, not sure if it was just because we went in the hottest month (April) and if aircon units were just struggling to get really cold because of that or if it’s cause the aircon system is quite old. But, overall, a great stay with lovely staff and great amenities. Also, the rooftop bar is super cool!
Stayed 11 nights in Apr 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel was nice but needs a bit of upkeep. One of shower holds were broken to be had to hold the cord to shower.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in the lobby but great stay!
Stayed 3 nights in Apr 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

Mohd Shariful

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are very respectful. Zoom, the rooftop bar, with the city view is a game changer. If I ever come to Bangkok again, I know where I am staying.
Stayed 6 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Dear Guest,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Sincerely,

4/10 Poor

Amit

Disliked: Cleanliness, property conditions & facilities
This is a 2 star property. If you can afford to pay $20 more per night, please go elsewhere. Carpets are terrible- stained. Rooms smell musty. Sleeping bed and linen stinks. Bathroom has water leaks. And it stinks. The room keys don’t necessarily work. It’s just an old run down place and is an avoid if you could. Terrible experience.
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Dear Guest,Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.Sincerely,

10/10 Excellent

Shericka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the size of the rooms!
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

8/10 Good

Roderick

Stayed 2 nights in Apr 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

4/10 Poor

David, Falkirk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Management on May 14, 2024
Dear Guest,Thank you for your review.Sincerely,

10/10 Excellent

Ji Hun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and welcoming. Breakfast buffet was worth the extra cost. Food is pretty much the same every day except a few rotating dishes. Location-wise, no major complaints. All attractions were easily accessible via rideshare apps. Enjoyed the pool, especially around 3pm when the building blocks the sun and you get to swim in a perfected shaded pool and avoid terrible sunburn. Stayed in the 2 bedroom suite. The living room, bathrom, and the dining area are renovated and exceeded our expectations. Rooms can appear a little outdated but no major complaints. Bed was clean. Housekeeping was 5/5. Will definitely stay at this hotel again next time!
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness, property conditions & facilities
I would like to say the roof top bar was unique but it was like a secret men’s club! The staircase was behind a curtain and unless you make a point of saying you want to go up to the roof they sit you outside on a tiny balcony with a few tables! Terrible customer service!
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Armie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the JC Kevin was a great value! There are not many shops close by but very walkable to many things and in a nice, clean, quiet part of town. Most of the famous attractions are on average 15-30min taxi/rideshare. We had a 2 bedroom suite that was very clean and tidy, a little dated and rusty in the bathroom but for the price it was something easy to overlook! The staff was very friendly and accommodating to our party and super knowledgeable! The zoom bar on the rooftop was also nice and great staff there too. The pool and gym facilities are very well manitained with gorgeous city views, and I will dream about the watermelon blended drinks by the pool for years to come! Overall great stay and would recommend!
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

RAJI REDDY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

DANIEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 1, 2024
Dear Guest,Thank you for your rating.Sincerely,

8/10 Good

Nandasiri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good quite place, but isolated area
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 1, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Nitesh

Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

2/10 Terrible

Celia

Stayed 2 nights in Jan 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

carolina

Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 17, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Location and staff were great. Even got a complementary birthday cake for my daughter without asking (or informing them it was her birthday). Staff were alway on hand to help with any questions. Definitely would recommend.
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Dear Guest,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Sincerely,

10/10 Excellent

Phachara

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spacious, clean, good location and very friendly and helpful staff.
Stayed 5 nights in Mar 2024
Response from Hotel Management on Mar 19, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Satawan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our 2 room suites. It’s so big our family of 4 were very comfortable for thr whole stay.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 19, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Wesley

Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 1, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Read

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff!
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 19, 2024
Dear Guest,Thank you for your rating.Sincerely,

6/10 Okay

Tippy

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good location but not clean enough for the price.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 5, 2024
Dear Guest,Thank you for your review.Sincerely,

6/10 Okay

Aaron

Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 26, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly and helpful
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was truly exceptional. The room was modern and spacious. The staff were attentive and friendly. Through with all the information that they provided for us, plus giving us some great recommendations. This is a place I would love to come visit again. Thank you for having us.
Stayed 5 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
Dear Guest,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Sincerely,

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. Breakfast buffet was great and theres 3 options for dining when we were too tired after all day of exploring the city
Stayed 5 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
Dear Guest,Thank you for taking the time to leave us a rating! We’re thrilled that you had a positive experience with us.Sincerely,

10/10 Excellent

Michael Jul

Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 22, 2024
Dear Guest,Thank you for your review.Sincerely,

6/10 Okay

John

Stayed 3 nights in Feb 2024
Response from Hotel Management on Mar 26, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Jade

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay 80 baht for one bottle of water. No VIP benefits?
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 15, 2024
Dear Guest,Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.Sincerely,

6/10 Okay

Maria Emilaine Varon De

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Smells
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 15, 2024
Dear Guest,Thank you for your rating.Sincerely,

8/10 Good

Jonathan

Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 15, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Davis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Rhys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean luxurious
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Umit

Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear Guest,Thank you for your rating.Sincerely,

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The room was comfortable and quiet.
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear Guest,Thank you for taking the time to leave us a rating! We’re thrilled that you had a positive experience with us.Sincerely,

10/10 Excellent

Soukinda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Let’s just say I finally found a hotel with good beds with a good price. Very comfy, the staff, the bell persons, the front desk, breakfast and overall service was great. The view from the room and the bar too was breathtaking. Only complaint was the bathroom floors are so slippery we have to be very careful not to slip. My whole family had multiple close calls, especially for my elderly parent. It was a scary and thankful no one was hurt. Our door was not completely closed after a cleaning due the a faulty design of the door. However I still enjoyed this place. The positives outweigh the negatives and it was a great stay. I finally had decent sleep after a week long vacation somewhere else. Thanks JC Kevin for a great stay.
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear Guest,Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day.Sincerely,

10/10 Excellent

Ho

Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 7, 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Korey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time spent at the hotel was great. Check-in process was simple. Our passports were scanned, an email and phone number were taken and we were given our room keys (two keys for two guests). Room was extremely well kept (1king sized bed). Bathroom was clean with modern finishes. We requested a late check-out a few hours before having to leave and they allowed us to stay until 2pm. Gym and pool were both great. Open between 6am - 10pm. Pool was cleaned daily from what i noticed. The staff was kind, helpful and welcoming. I’d HIGHLY recommend staying here, will definitely be back!
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 5, 2024
Dear Guest,We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.

6/10 Okay

Anastasia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice size apartment, perfect for someone traveling with kids, there's a BTS a short walk away and a few nice restaurants around. Hotel's rooftop restaurant is very expensive. Our room's fridge and master bathroom both didn't smell that nice, but we didn't complain so potentially it was just that room s issue rather than the hotel as a whole
Response from Hotel Management on Feb 5, 2024
Dear Guest,Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

2/10 Terrible

Yurie

Stayed 2 nights in Jan 2024
Response from Hotel Management on Feb 5, 2024
Dear Guest,Thank you for your rating.

6/10 Okay

patrick

Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 5, 2024
Dear Guest,Thank you for your rating.

8/10 Good

nathalie

Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 5, 2024
Dear Guest,Thank you for your rating.