One Bedroom Suite River View King Bed | Premium bedding, down comforters, minibar, in-room safe

Reviews of Chatrium Hotel Riverside Bangkok

4.5 out of 5
Chatrium Hotel Riverside Bangkok
28 Charoenkrung Soi 70, Bangkholame, Bangkok, Bangkok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1009 reviews" "
Rating 8 - Good. 195 out of 1009 reviews" "
Rating 6 - Okay. 29 out of 1009 reviews" "
Rating 4 - Poor. 14 out of 1009 reviews" "
Rating 2 - Terrible. 11 out of 1009 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Prachi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing hotel. Quite close to everything & beautifully situated on the river. Got upgraded to a suite for no extra cost & just amazing amenities in the hotel!!
Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a solid hotel with some good dining nearby and a great breakfast buffet with tons of options.
Stayed 6 nights in Apr 2024
Response from Mathurose-Rose on May 16, 2024
Dear Jeffrey,We're glad to hear you had a positive experience at our hotel! It's great to know that you enjoyed the nearby dining options and our breakfast buffet with its wide variety of choices. We strive to provide our guests with a memorable stay, and we appreciate your feedback. We can't wait to welcome you back for another memorable stay in the future!Warm regards,Mathurose-RoseResident Manager

8/10 Good

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club is not really worth it it’s a nice hotel but they upcharge for late checkout 2000 baht even if you have the club access I stayed in a skyline suite very expensive and they still upcharge me for a 3 hour late check out .. they do have a pretty nice hotel and great breakfast nice area close to good stuff but just book a regular room the nice ones aren’t much better but cost way more
Stayed 4 nights in May 2024
Response from Manfred - GM on May 13, 2024
Dear Steven, Thank you for coming to stay with us, for your kind rating and for sharing your experience with us. We appreciate your feedback regarding the club access and late checkout policy. Club access and its perks is included in our most requested room type, the 1-bedroom Skyline Suite, guaranteeing stunning views from high floors, while requests for late check-out are considered depending on the hotel occupancy in specific room types. We're glad you enjoyed the hotel's amenities and location. If you have any further concerns or suggestions, please don't hesitate to let us know.With kind regards, Manfred IlgGeneral Manager

10/10 Excellent

Princess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Chatrium Hotel Riverside are exceptional! Their attention to service is commendable!
Stayed 3 nights in May 2024
Response from Mathurose-Rose on May 16, 2024
Dear Princess,It's wonderful to hear such high praise for our team at Chatrium Hotel Riverside! We greatly appreciate your recognition of their exceptional service and attention to detail. Providing top-notch service is our priority, and we're thrilled to know that our staff's dedication has left a positive impression on you. Thank you for sharing your feedback, and we look forward to welcoming you back for another outstanding experience in the future!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Karuna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024
Response from Mathurose-Rose on May 7, 2024
Dear Karuna,Thank you for your recent visit and perfect rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Coco, La Puente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel so much, the hotel is close to everything, you can take the hotel’s boat shuttle to the BTS train station or tourist ferry to Chinatown, temples or Khaoshan Rd,, everywhere is very convenience. The staffs are very friendly and helpful, we stayed there for 6 nights with no problems at all, we did not want to leave, we will stay there again next time when we go back Bangkok. Thank you so much Chatrium team!!
Stayed 6 nights in Apr 2024
Response from Mathurose-Rose on May 4, 2024
Dear Coco,Thank you very much indeed for your recent visit and your very nice review. I am happy to learn how much you have enjoyed your stay, and I will happily share your compliments especially on our friendly and helpful staffs and our lovely place with the entire team. and I am happy to learn that the convenient location near the river with a shuttle boat service are added bonus to you and also found the close proximity to local eateries, convenient shop and other attractions.We all at Chatrium Hotel Riverside are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Mei Sze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service
Stayed 3 nights in Apr 2024
Response from Mathurose-Rose on May 4, 2024
Dear Mei Sze,Thank you so much for coming to stay with us and for completing the review. It's wonderful to hear your experience was positive, especially on our clean room and good service and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in Apr 2024
Response from Mathurose-Rose on May 4, 2024
Dear Marilyn,Thank you for coming to visit us, and for the great review with mentioning our nice location by the river. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Noy

Traveled with partner
Liked: Cleanliness
Staff was so Friendly. Check in quick and easy. View from our room, riverside was phenomenal. Everyday we had a shuttle from the hotel to take us to the train station where we could either hop on the sky train or the ferry. And the shuttle comes every half hr to pick up so we never had to worry about finding a taxi back to the hotel. Highly recommend this place. I’ll definitely be going back
Stayed 5 nights in Apr 2024
Response from Mathurose-Rose on May 1, 2024
Dear Noy,It is very lovely to read all descriptive review from you, most importantly we are so happy to learn that you had a great stay with us and thank you for your patronage in return to stay with us. Moreover, I do hope next time, you can experience our shuttle boat service which will send you to the nearest sky train station as the shuttle van does.Thank you very much for coming back to stay with us next time. Look forward to welcoming you to your second home in Bangkok.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Scott, Cabool

Stayed 2 nights in Apr 2024
Response from Manfred - GM on May 20, 2024
Thank you, Scott, for your visit and wonderful rating. We look forward to welcoming you back again soon. Sincerely yours, Manfred IlgGeneral Manager

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Mathurose-Rose on Apr 30, 2024
Dear Nikolay ,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Barbara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect location to our stay
Stayed 1 night in Apr 2024
Response from Manfred - GM on Apr 29, 2024
Dear Barbara, Thank you for your visit and your kind words. We are thrilled to learn how much you enjoyed our services and location. Looking forward to seeing you again soon and with kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mathurose-Rose on Apr 30, 2024
Dear Martin,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Ebon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in seven years staying here. I love this hotel. Great breakfast, great dinner, wonderful staff, and the one bedroom suites are huge and comfortable.
Stayed 1 night in Apr 2024
Response from Manfred - GM on Apr 29, 2024
Dear Ebon, Thank you for coming to stay with us a second time. I am happy to know how much you enjoyed the hotel and our services and amenities,and we look forward to welcoming you back a third time soon. With kind regards, Manfred IlgGeneral Manager

10/10 Excellent

hafiza

Traveled with family
Liked: Cleanliness
I was under the impression because it was Thailand so it’s not gonna be a hotel like American Standerd like a Hilton, but I always stayed in Hilton and I thought Hilton was the only property that has the best service, but this property had as good if not better than a Hilton, they were great, and I would highly recommend Everyone great location great property very clean very friendly staff breakfast was amazing everything you can ask for it so I rated number one I travel quite a bit around the world and this one I consider one of the top rated hotel that I’ve been to
Stayed 3 nights in Apr 2024
Response from Manfred - GM on Apr 29, 2024
Dear Hafiza, Thank you for your feedback! We're delighted to have exceeded your expectations and provided you with a service comparable to, if not better than, what you've experienced at your favorite hotel group. It's wonderful to hear that you found our location great, our property well-maintained, and our staff friendly. We're thrilled that you enjoyed our amazing breakfast and rated us number one! Your recommendation means a lot to us, and we're honored to be considered one of the top-rated hotels you've visited worldwide. We look forward to welcoming you back for another exceptional stay in the future!With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Agustin

Stayed 3 nights in Apr 2024
Response from Manfred - GM on May 20, 2024
Thank you, Agustin, for your visit and wonderful rating. We look forward to welcoming you back again soon. Sincerely yours, Manfred IlgGeneral Manager

10/10 Excellent

Agustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful river view suites, delicious breakfast buffet, tea time, cocktail time, attentive and friendly staff.
Stayed 1 night in Apr 2024
Response from Manfred - GM on Apr 29, 2024
Dear Agustin, Thank you for your visit and your kind words about our Suites, breakfast, our Club Lounge services and your competent staff. This is much appreciated, and we look forward to welcoming you back again soon for another memorable stay. With kind regards, Manfred IlgGeneral Manager

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel. I would highly recommend this Hotel to anyone!
Stayed 9 nights in Apr 2024
Response from Manfred - GM on Apr 21, 2024
Dear Darryl,Thank you for your fantastic feedback! We're thrilled to hear that you had an exceptional experience at our hotel and would wholeheartedly recommend it to others. Your endorsement is greatly appreciated!We eagerly anticipate the opportunity to welcome you back for another remarkable stay in the future.With kind regards,Manfred Ilg General Manager

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean, peaceful.
Stayed 1 night in Apr 2024
Response from Mathurose-Rose on Apr 20, 2024
Dear Laura,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

8/10 Good

Alla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and assisted in everything! Room was a great view of the city!
Stayed 3 nights in Apr 2024
Response from Mathurose-Rose on Apr 20, 2024
Dear Alla,It is very lovely to read all descriptive review from you, most importantly we are so happy to learn that you had a great stay with us and thank you for your lovely compliment on our staff's friendliness and assistance and our great room with stunning river and city view.Look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Pak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Mathurose-Rose on May 7, 2024
Dear Pak,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

8/10 Good

Elizabeth

Traveled with family
Liked: Amenities, property conditions & facilities
The club was disappointing. The staff made us feel unwelcome. Twice they had put food out but refused to let the children have any as it was a few minutes until the start time. We had made tour bookings so couldn’t wait. They were very inflexible and quite rude. This is so unusual for Thailand and very different to the club at our hotel in Hus Hin where the staff were fantastic. We are returning guests to the Chatrium Riverside but this has put us off. We were made to feel like we shouldn’t be in the club even though we had paid for it.
Stayed 3 nights in Apr 2024
Response from Manfred - GM on Apr 15, 2024
Dear Ms. Rothwell, Thank you for taking the time to share your experience with us, and please accept our sincere apologies for any disappointment and inconvenience you encountered during your visit to our Club Lounge.We deeply regret any instances where our staff made you feel unwelcome or displayed inflexibility. It is never our intention to create such an atmosphere for our guests. We assure you that we have addressed this matter internally, however, I also need to emphasise on the importance of adhering to the official operating hours of the Club Lounge while maintaining a welcoming and accommodating attitude towards our guests.We understand that your experience with our staff's demeanor was unexpected. We appreciate your feedback and we will use this as an opportunity for further training and improvement.As returning guests, your satisfaction is of utmost importance to us, and we hope that this isolated incident will not deter you from choosing to stay with us again in the future. We would be honored to have the opportunity to regain your trust and provide you with the exceptional service you deserve.Please do not hesitate to contact us directly if there is anything further we can assist you with.Best regards,Manfred IlgGeneral Manager

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mathurose-Rose on May 7, 2024
Dear Janusz,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 4 nights in Apr 2024
Response from Manfred - GM on Apr 15, 2024
Dear Maria, Thank you for your visit, your wonderful rating and lovely comment. The team and I look much forward to welcoming you back again soon for another memorable experience. With kind regards, Manfred Ilg - GM

10/10 Excellent

Mi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view and away from busy downtown was great. Friendly staffs were very helpful.
Stayed 12 nights in Mar 2024
Response from Manfred - GM on Apr 15, 2024
Dear Mi, Your words about our riverside location and our team's friendliness are truly appreciated. It is always our aim to provide a peaceful and welcoming atmosphere for the enjoyment of our guests. We're glad to hear that we could meet your expectations in this regard.With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Mar 2024
Response from Manfred - GM on Apr 9, 2024
Dear Reginald, Thank you for your recent visit and your wonderful rating. We look much forward welcoming you back again for another memorable stay. With kind regards, Manfred Ilg General Manager

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel and most of the staff are very friendly. It is perfect for a few days if you want to visit all the tourist attractions along the river. The pool is superb, however there's hardly any shade at all and it does get very busy. Everything is well maintained, the surrounding garden is very nice and you get a lovely view of the river both from the restaurant terrace and from the pool. The view is also sensational from the river view suites. The rooms are clean but a lot of dust is being overlooked (at least in our room). In terms of location, it is a long way from the nearest BTS, Saphan Taksin so you will either need transport or you can take the free river shuttle to the BTS which comes every 30 minutes. There's a 7 eleven downstairs which is handy. The Chao Phraya river gets very busy and noisy at night so if you have a river view room or suite, it will be noisy until quite late but that will be the case at any riverside hotel in Bkk so not specific to this one.
Stayed 1 night in Apr 2024
Response from Manfred - GM on Apr 16, 2024
Dear Dominique, Thank you for your recent visit. Your detailed review about your stay at Chatrium Hotel Riverside Bangkok is greatly appreciated. We are delighted to hear that you loved our location, the views, and our friendly staff. Regarding your comments about the pool area and room cleanliness, these are duly noted. As we always strive for perfection, your feedback is invaluable in ensuring we keep our standards high.Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay.With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was beautiful- really comfortable. The staff are lovely.
Stayed 3 nights in Mar 2024
Response from Manfred - GM on Apr 3, 2024
Dear Sarah, Thank you for your recent visit. Your kind words about our suite and staff are truly appreciated. Providing comfortable accommodations and a warm atmosphere is at the heart of what we aim for at Chatrium Hotel Riverside Bangkok. We hope to be your choice of stay again in the future.With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Natacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thialand has been my dream vacation and this hotel most certainly contributed to the most amazing experience.. although I had an self planned itinerary the lovely front desk clerk assisted me to assure that I had them all lined up and even added some additional must see to assure I maximized my time thank you all I’ll be back for sure
Stayed 5 nights in Mar 2024
Response from Manfred - GM on Mar 26, 2024
Dear Natacha, It's delightful to hear that your stay at the Chatrium Hotel Riverside Bangkok was part of your dream vacation in Thailand. Our front desk team takes great pride in helping our guests make the most of their time here. It's wonderful that they were able to enhance your visit with some additional recommendations.We look forward to welcoming you back on your next visit.With kind regards,Manfred IlgGeneral Manager

8/10 Good

bev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Manfred - GM on Apr 9, 2024
Dear Guest, Thank you for your visit and kind rating. The team and I look forward to welcoming you back again soon. With kind regards,Manfred Ilg General Manager

10/10 Excellent

Clare

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the river. Very good food with an amazing breakfast buffet. Highly recommended.
Stayed 4 nights in Mar 2024
Response from Manfred - GM on Mar 13, 2024
Dear Clare, Thank you for your recent visit. Your kind words about our hotel, especially our food and breakfast buffet, are truly appreciated. It's a delight to know that our riverside location added to your positive experience. We strive to offer an exceptional stay for all our guests, and your recommendation is a testament to this. With kind regards,Manfred IlgGeneral Manager

10/10 Excellent

Thepharack

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best view of any that I've ever stayed in.
Stayed 2 nights in Mar 2024
Response from Manfred - GM on Mar 13, 2024
Dear Guest, Thank you for your recent stay and your wonderful rating and comment. I am very happy to learn how much you have enjoyed your stay, and I look forward to welcoming you back soon for another memorable stay. Sincerely yours, Manfred Ilg General Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with beautiful views. Appreciate the upgrade!
Stayed 8 nights in Feb 2024
Response from Manfred - GM on Mar 1, 2024
Dear Mark, It's delightful to hear that you enjoyed the stunning views from one of our rooms. Upgrading our guests' experience is part of the hospitality we strive to offer at Chatrium Hotel Riverside Bangkok. We look forward to welcoming you back in the future.With kind regards, Manfred - GM

10/10 Excellent

Nanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Thai friend had recommended we get a river view room for our introduction to Thailand and that was great advice. Also, breakfast offerings were probably the best we had in Thailand.
Stayed 4 nights in Jan 2024
Response from Manfred - GM on Feb 29, 2024
Dear Nanette, It's truly delightful to learn about your positive experience at our hotel. Your commendations regarding the captivating river view and our breakfast offerings are much appreciated. Our aim is to deliver the best experiences and it seems we left a great impression on you. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in Thailand.With kind regards,

10/10 Excellent

Ted, Toronto

Traveled with group
Liked: Cleanliness, property conditions & facilities
The location is superb. The staff was flawlessly wonderful. The dinner buffet was excellent as was the breakfast buffet. The suite was spacious with a great river view. We just can’t recommend this hotel enough!
Stayed 3 nights in Feb 2024
Response from Mathurose-Rose on Feb 26, 2024
Dear Ted,Thank you so much for coming to stay with us recently, and for your lovely comments about our nice staff. Our breakfast and dinner experience by the river is indeed something we pride ourselves on, and we're glad you enjoyed it.At Chatrium Hotel Riverside Bangkok, our goal is to make every guest's stay as enjoyable and memorable as possible. Thank you for sharing your experience. We look forward to welcoming you back in the future.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a great room and property. Would highly recommend to any traveler. Great access to travel on the river by boat.
Stayed 2 nights in Feb 2024
Response from Manfred - GM on Feb 22, 2024
Dear Guest,Thank you for your recent visit. It's delightful to read your positive comments regarding your stay at Chatrium Hotel Riverside Bangkok. It is most encouraging to learn that you found our room and property to your liking and that our location provided you with great access to river travel.Your recommendation to fellow travelers is sincerely appreciated. It's always our goal to offer a memorable experience to our guests and we're glad we could meet your expectations.We hope to have the pleasure of welcoming you back on your future travels.With kind regards,

10/10 Excellent

VELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manfred - GM on Mar 21, 2024
Dear Veli, Thank you for your visit, and we hope to welcome you back again soon. Sincerely yours, Manfred Ilg General Manager

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay in Bangkok
The location was close to good street food and massage. We enjoyed the water taxi. WE had to pay extra for early check in. The rooms were lovely. The concierge was very helpful. the location was really great!
Stayed 3 nights in Feb 2024
Response from Manfred - GM on Feb 21, 2024
Dear valued guest,It's delightful to hear that you enjoyed your stay at the Chatrium Hotel Riverside Bangkok. Our location, indeed, is one of the many attributes our guests love. We're glad you were able to experience the local street food, indulge in relaxing massages, and make the most of our water taxi service.We appreciate your understanding regarding the early check-in arrangement. It is in place to assure each guest has their room perfectly prepared upon arrival.Your kind words about our rooms and concierge service are most encouraging. Ensuring our guests enjoy a comfortable stay and receive the highest level of service is always our utmost priority.We hope your overall experience with us was memorable and we look forward to welcoming you back in the future.With kind regards, Manfred Ilg General Manager

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overlooks the Chao Phraya river. The river views are lovely. The staff are excellent and the breakfast buffet is excellent although very busy.
Stayed 3 nights in Feb 2024
Response from Mathurose-Rose on Feb 14, 2024
Dear Janet,I really appreciate your review, especially with our fabulous breakfast, awesome river view and friendly staff and I will definitely share your nice compliment to our team. We wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service
Great hotel. Stayed in river view balcony room, fantastic view down the river and the room was very large. Husband delighted with big screen TV and range of TV channels. Pool area was fantastic, pool itself refreshing. Excellent cocktails. Stayed room only and didn't dine at hotel so can't comment on restaurant. Plenty of other options to eat locally. Enjoyed using the river shuttle to get to shopping district. Only negative was slow check in service after arriving on long flight but not enough to downgrade the rating.
Stayed 2 nights in Jan 2024
Response from Mathurose-Rose on Feb 14, 2024
Dear Jessica,Thank you very much indeed for your recent visit and your very nice review. I am happy to learn how much you have enjoyed your stay, and I will happily share your compliments especially on our nice and helpful staffs and our lovely place with the entire team. We all at Chatrium Hotel Riverside are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Awesome place Along the river!
Stayed 1 night in Feb 2024
Response from Mathurose-Rose on Feb 14, 2024
Dear Kelly,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

10/10 Excellent

Yasmine, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manfred - GM on Mar 21, 2024
Dear Yasmine, Thank you so much for your visit and rating! Please come and stay with us again soon! Sincerely yours, Manfred - GM

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Boat shuttle to Icon Siam is amazing. Huge but BUSY breakfast buffet. Great location and nice room and bed. Great price for a weekend night. I would stay here again. We have fireworks right next to our windows at 8pm it was amazing. Not sure if this is the reg
Stayed 1 night in Jan 2024
Response from Manfred - GM on Feb 5, 2024
Dear Guest, It's truly delightful to hear about your positive experience during your stay at Chatrium Hotel Riverside Bangkok. Your commendations about our easy check-in/out process, amazing boat shuttle to Icon Siam, comfortable rooms and beds, and the spectacular fireworks display are much appreciated. We're also pleased that you found our breakfast buffet fulfilling, despite it being busy. It's heartening to know that you found the price reasonable and that you would consider staying with us again. This is the kind of satisfying experience we aim to provide to all our guests. We look forward to welcoming you back soon for another memorable stay.With kind regards,

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Chatrium were very helpful answering any questions we had in a friendly, courteous manner. One day we left the hotel before the breakfast opened but they came with coffee and pastries for us. We had a wonderful stay. Would definitely recommend the Chatrium
Stayed 2 nights in Jan 2024
Response from Manfred - GM on Feb 5, 2024
Dear Sharon,Your generous words of appreciation for our team at Chatrium Hotel Riverside Bangkok have brought us immense joy. It's delightful to hear that our dedicated team could assist you and make your stay a pleasant one. The gesture of providing coffee and pastries, even before breakfast hours, is part of our commitment to ensuring our guests' comfort and satisfaction. We always strive to go that extra mile for our guests and your words affirm that such efforts do not go unnoticed.We are also thrilled that you would recommend us. Such positive feedback motivates us to maintain our high standards of service.Thank you again for your kind sentiments. We look forward to having the pleasure of welcoming you back in the near future.With kind regards,

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicely situated in the middle of the city. We were able to enjoy a lot of the sights by using the ferry that docks at the back of the hotel. So convenient. The staff was very welcoming.
Stayed 5 nights in Jan 2024
Response from Mathurose-Rose on Feb 3, 2024
Dear michael,It's us who want to thank you for coming to stay with us and for your kind rating and friendly words. I am very happy to learn that you were made to feel welcome throughout your stay by the entire team, our great location by the river , and I am happy that our own shuttle boat service could add to this experience.We hope you can return to see us again soon.Warm regards,Mathurose-RoseResidentManager

10/10 Excellent

Mr.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the show was too low on arrival late at night, but was fixed quickly the following day.
Stayed 1 night in Jan 2024
Response from Manfred - GM on Feb 2, 2024
Dear Guest,We're sorry to learn about the inconvenience you faced with the water pressure upon your late arrival. It is pleasing to hear though, that our team was able to rectify the issue promptly the following day. At Hotel Chatrium Hotel Riverside Bangkok, we strive to ensure our guests' comfort and satisfaction. We do our best to address and fix any issues as soon as they are brought to our attention. We hope this mishap did not mar your overall experience and that you enjoyed the rest of your stay with us.With kind regards,

8/10 Good

Behrouz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice riverside property with easy access to major areas in Bangkok. Staff were extremely helpful and made my stay a breeze.
Stayed 2 nights in Jan 2024
Response from Manfred - GM on Jan 30, 2024
Dear Guest, Thank you for your visit and your kind rating and comments. I am happy to hear how much you have enjoyed especially the services by my team, and we all look forward to welcoming you back again soon. With kind regards,

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and it was wonderful. The shuttle boat service was great to get to the the pier for other destinations. The breakfast buffet had a lot of great options. Our room was clean and the staff was very friendly and helpful.
Stayed 3 nights in Jan 2024
Response from Manfred - GM on Jan 30, 2024
Dear Haley, I'm delighted to learn of your enjoyable stay with us at the Chatrium Hotel Riverside Bangkok. It's wonderful to hear that you found our shuttle boat service to be of great convenience for your travel needs. Your positive comments about our breakfast buffet and the cleanliness of our rooms are indeed gratifying. It's such a joy to hear that our friendly and helpful staff contributed to making your stay memorable. We look forward to the pleasure of welcoming you back for another wonderful stay. With kind regards,

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic views from room
Stayed 1 night in Jan 2024
Response from Manfred - GM on Jan 29, 2024
Dear Leonhard, Thank you for your recent visit, your kind rating and comments. We look much forward to seeing you again soon. With kind regards,

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manfred - GM on Jan 29, 2024
Dear Alyssa, Thank you for your recent visit and your wonderful rating. We look much forward to welcoming you back again soon. With kind regards,