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Opiniones de Centara Grand at CentralWorld

5 out of 5
Centara Grand at CentralWorld
999/99 Rama 1 Road, Pathumwan, Bangkok, Bangkok

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 574 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 312 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 68 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 26 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 1000 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Maria Teresa

Le gustó: Condiciones de la propiedad
Muy bonito hotel, aunque complicado llegar a tu habitación, servicio mediocre y los pasillos a la habitación huelen a comida, especialmente a ajo
Se hospedó 1 noche en abril de 2023
Respuesta de CGCWQM, el 7 abr. 2023
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay with us. Our team is committed to providing a comfortable and enjoyable experience for all of our guests, and it seems that we fell short of meeting your expectations this time.

10/10 Excelente

Albert

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

RUTH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel pero algunas partes requieren de mantenimiento pues se ven algo desgastadas. Lo mejor que tiene es su Spa y el bar en el Rooftop (aunque los precios de los vinos allí son excesivamente recargados)
Se hospedó 3 noches en noviembre de 2018
Respuesta de cgcwqm, el 27 nov. 2018
Your kind feedback will be forwarded to team. Please do come back any time.

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018
Respuesta de cgcwqm, el 17 oct. 2018
We do honored to receive your kind score and we do hope to see you again soon.

8/10 Bueno

Karlo

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
It was my third day in Thailand and I needed a place that I can sleep properly. This place did it. The bed was comfortable just like the hotels in the US. The rooms were clean. The hot water were prefect. The foods were great. Everything was great except customer services. I am not Thai, but I can understand Thai language. Please train the staffs to not gossip in front of their customers about that customers.
Respuesta de CGCWQM, el 8 may. 2024
Thank you for letting us know and improve this issue, on behalf of the management we do deeply sincerely apologize for this experience. We will work out with our training manager to improve this manner. We do hope you still consider our hotel for the next visit Bangkok.

10/10 Excelente

rachel

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at this property is AMAZING. And the location is so perfect. Would definitely recommend staying here
Se hospedó 4 noches en abril de 2024
Respuesta de CGCWQM, el 18 abr. 2024
With pleasure to receive your kind support and thank you for sharing. We look forward to welcoming you and family back with open arms

6/10 Aceptable

Alexis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walking around to get to mall because no one directed otherwise. Drunk or mad guy threw short on floor and was kicking it and it Flew up hit my face where was parking security no where
Se hospedó 1 noche en abril de 2024
Respuesta de CGCWQM, el 18 abr. 2024
We apologize for the experience you had and thank you for sharing. We hope you may consider our hotel for the next trip to Bangkok

6/10 Aceptable

Alexis

Se hospedó 2 noches en abril de 2024
Respuesta de CGCWQM, el 18 abr. 2024
Thank you for the communication with us, we hope to have a chance to welcome you again soon

10/10 Excelente

Aenoy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and staff were all very helpful
Se hospedó 9 noches en abril de 2024
Respuesta de CGCWQM, el 18 abr. 2024
with our honour to hear from you, thank you for the sharing response. Our service and facilities are always to welcome you again any time.

10/10 Excelente

jaekyung, jersey city

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice view~
Se hospedó 1 noche en abril de 2024
Respuesta de CGCWQM, el 11 abr. 2024
It is our pleasure to hear from you, thank you for your recommendation to our hotel and we hope to welcome you back any time.

10/10 Excelente

nathalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de CGCWQM, el 4 abr. 2024
With pleasure to receive your support, we do hope to have a chance to welcome you again soon

10/10 Excelente

FRANCIS

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will deffinitely come back
Se hospedó 3 noches en marzo de 2024
Respuesta de CGCWQM, el 1 abr. 2024
It is our pleasure to hear from you, thank you for the review and we look forward to welcoming you back with open arms

10/10 Excelente

Serene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de CGCWQM, el 1 abr. 2024
Thank you for the vote and we hope to welcome you back any time

10/10 Excelente

Siok Mien

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close proximity to Central World shopping mall. Room is clean and big enough. Took the welcome drink this time and enjoyed.
Se hospedó 4 noches en marzo de 2024
Respuesta de CGCWQM, el 21 mar. 2024
With pleasure to hear from you, thank you for sharing your good time with us and we look forward to welcoming you back any time

10/10 Excelente

Christian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr zu empfehlen
Se hospedó 7 noches en marzo de 2024
Respuesta de CGCWQM, el 19 mar. 2024
It is our great pleasure to receive your response and recommend our hotel. we look forward to welcoming you again in the near future.

10/10 Excelente

Harshad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean and neat. However, would appreciate the provision of iron and ironing board inside the rooms prior. Thank you.
Se hospedó 3 noches en marzo de 2024
Respuesta de CGCWQM, el 18 mar. 2024
Thank you for taking time to response the review, iron and iron board is available upon requested, please feel free to contact our call centre. We do hope to welcome you again in the near future.

10/10 Excelente

Wai Min

Se hospedó 4 noches en marzo de 2024
Respuesta de CGCWQM, el 9 abr. 2024
With pleasure to hear from you, thank you for your review and we look forward to welcoming you back in the near future

10/10 Excelente

Aaron Raphael, Singapore

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always stay here in Bangkok. This time with huge family room which is comfortable for the kids too!
Se hospedó 2 noches en marzo de 2024
Respuesta de CGCWQM, el 18 mar. 2024
With pleasure to hear from you, thank you so much for choosing our hotel as every time in Bangkok. We hope to welcome you back with open arms.

10/10 Excelente

Eve Yip Lai

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room is always clean and tidy after we are back from shopping or dining. The staff are very helpful too.
Se hospedó 6 noches en marzo de 2024
Respuesta de CGCWQM, el 18 mar. 2024
We are honored to hear from you, thank you for the review and we hope to see you again soon

6/10 Aceptable

Hardyanti

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The hotel boasts itself as a 5 star hotel and unfortunately, the guests that it receives are not close to 5 stars. Our room was adjacent to a family suite so we constantly heard children running, screaming and playing with the door bells. There were also 3 families at the other end of the hallway who enjoy talking along the hallway with their coffee in hand. Perhaps the hotel can improve on its soundproofing. We were hoping to play some tennis but the courts were converted into a hydroponics farm. The hotel is attached to a convention hall. There was a constant flow of men in suit who were unruly and impatient. Our bags were sent to our rooms as their check in was 3pm local time. My haversack was tipping over the edge of the open wardrobe and my friend's luggage appeared to be just wheeled in from the door. Not what you expect from a 5 star hotel. Nevertheless, the view of the city was wonderful. The water pressure was good. The welcome drinks served at the bar were tasty. Thank you.
Se hospedó 2 noches en marzo de 2024
Respuesta de CGCWQM, el 14 mar. 2024
We do deeply apologize for the experience you had, thank you for letting us improve the service and we hope you still consider our hotel for the next visit Bangkok.

10/10 Excelente

Yeon Lai

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay with plenty of amenities. Very convenient.
Se hospedó 5 noches en marzo de 2024
Respuesta de CGCWQM, el 7 mar. 2024
With our great pleasure to have your kind feedback, we look forward to welcoming you back with open arms

10/10 Excelente

choon thor (alice)

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de CGCWQM, el 6 mar. 2024
With pleasure to hear from you, thank you for taking time to review our hotel and we hope to welcome you back any time.

10/10 Excelente

marina, bellevue

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was a very large space. center world is next door but is so huge that we keep getting lost and could not find the way to get back to hotel. dining options fantastic...all our favorite foods are there. dim sum, won ton noodles and curry crabs. and fresh fruits. minor issue is we have couponsfor free drinks. one alcoholic drink is sangria. its ok. but the non alcohol is fruit punch. we are diabetics and therefor asked for plain ice tea and was told no. only fruit punch option which i think is very non friendly.
Se hospedó 4 noches en febrero de 2024
Respuesta de CGCWQM, el 29 feb. 2024
Thank you for taking time to review. We do deeply apologize for the experience you had with us. We will monitor on training and improve. We hope to have a chance to welcome you again

10/10 Excelente

GLENN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful! Like paradise! Beautiful room and great location!
Se hospedó 4 noches en febrero de 2024
Respuesta de CGCWQM, el 22 feb. 2024
With our pleasure to receive your kind support and sharing your enjoyable review. We do hope to welcome you back with open arms

10/10 Excelente

Sze Kee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de CGCWQM, el 21 feb. 2024
It is our delighted to hear from you, thank you for the vote and hope to see you again soon

10/10 Excelente

Grace

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel staff are very nice and all the facility are just satisfy for our request for the trip....swimming pool...breakfast...etc......
Se hospedó 4 noches en febrero de 2024
Respuesta de CGCWQM, el 19 feb. 2024
We are delighted to hear from you, thank you for sharing experience and we hope to welcome you again in the near future

8/10 Bueno

Zaw Nyein

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was an eight nights stay. Generally good. But, never did I encounter Baht 2,000 deposit per night in any 5 Star Bangkok Hotel. Nothing was there in the fridge and only one packet each of English tea and Green tea were provided. The only hotel in Bangkok.
Se hospedó 8 noches en febrero de 2024
Respuesta de CGCWQM, el 19 feb. 2024
We do sincerely apologize for the inconvenience and thank you for letting us improve the service, we hope you still consider our hotel for the next trip to Bangkok

10/10 Excelente

Serene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best location to the BTS. Professional staff and high standard of service
Se hospedó 3 noches en febrero de 2024
Respuesta de CGCWQM, el 14 feb. 2024
With pleasure to receive your kind support and we hope to welcome you and family again in the near future

8/10 Bueno

CHEE CHONG

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de CGCWQM, el 14 feb. 2024
With pleasure to receive your valued vote and we hope to have a chance to serve you again

10/10 Excelente

vipada

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel
Great hotel location and beautiful room with great view
Se hospedó 1 noche en febrero de 2024
Respuesta de CGCWQM, el 13 feb. 2024
It is our honoured to hear from you, thank you for your support and we love to welcome you back any time.

10/10 Excelente

Anat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2024
Respuesta de CGCWQM, el 11 feb. 2024
with pleasure to hear from you, thank you and hope to welcome you back any time

8/10 Bueno

Liling

Great location, room nice and clean
Se hospedó 1 noche en febrero de 2024
Respuesta de CGCWQM, el 11 feb. 2024
We delighted with the review, and we hope to have a chance to welcome you again

10/10 Excelente

Shuofen

Se hospedó 2 noches en febrero de 2024
Respuesta de CGCWQM, el 11 feb. 2024
Thank you for the support and we hope to see you again in the near future

10/10 Excelente

TE-JEN

Se hospedó 2 noches en enero de 2024
Respuesta de CGCWQM, el 11 feb. 2024
with our honoured to hear from you, thank you for the response and we hope to see you again with open arms

10/10 Excelente

Hanbyoul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
위치가 가장 좋구 조식도 좋아요
Se hospedó 3 noches en enero de 2024
Respuesta de CGCWQM, el 11 feb. 2024
지원해 주셔서 감사합니다 and we hope to have a chance to welcome you back any time

10/10 Excelente

Pg Noor Affizan Pg Abd

Se hospedó 2 noches en enero de 2024
Respuesta de CGCWQM, el 21 mar. 2024
Thank you for the review and vote for our hotel, we hope to see you again in the near future

10/10 Excelente

Ngai ka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de CGCWQM, el 28 ene. 2024
Thank you from all of us for the precious vote for our hotel and we hope to have a chance to welcome you again in the near future

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de CGCWQM, el 24 ene. 2024
Thank you for the vote and support our hotel, we love to have a chance to welcome you back

8/10 Bueno

Tin

Se hospedó 3 noches en enero de 2024
Respuesta de CGCWQM, el 24 ene. 2024
We appreciate your review and hope to see you again in near future

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de CGCWQM, el 24 ene. 2024
With pleasure to hear from you, thank you so much and we hope to have a chance to welcome you again soon

10/10 Excelente

Michel

Se hospedó 1 noche en enero de 2024
Respuesta de CGCWQM, el 11 feb. 2024
We honoured to hear from you - thank you for the support and we love to welcome you again soon

10/10 Excelente

MERVYN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de CGCWQM, el 24 ene. 2024
It is our honoured to receive your response, thank you for supporting us. We hope to welcome you back with open arms

10/10 Excelente

Johann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles bestens
Se hospedó 2 noches en enero de 2024
Respuesta de CGCWQM, el 10 ene. 2024
It is our pleasure to hear from, thank you for the vote and we hope to have a great opportunity to serve you in the near future

8/10 Bueno

Alberto, Surry Hills

Viaje en pareja
Le gustó: Limpieza y servicios
The property needs more than 4 elevators to service guests. It can get very crowded.
Se hospedó 7 noches en diciembre de 2023
Respuesta de CGCWQM, el 10 ene. 2024
Thank you for sharing review, we will work out to manage lift traffic, we hope to welcome you back any time.

6/10 Aceptable

HIROFUMI

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de CGCWQM, el 9 ene. 2024
Thank you for the valued response and vote for our hotel, we hope to welcome you again soon

10/10 Excelente

chew mee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de CGCWQM, el 9 ene. 2024
We are delighted to receive your response and recommendation to our hotel, we hope to welcome you back any time.

10/10 Excelente

LI-CHI DAVID

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was fantastic, and staff all friendly n helpful. Only complain is the hassle of changing lifts to get to the hotel rooms.
Se hospedó 5 noches en diciembre de 2023
Respuesta de CGCWQM, el 8 ene. 2024
We are delighted to hear from you, thank you for review, the lift situation is back to our normal operation. We do apologize for the inconvenience and hope to welcome you again

10/10 Excelente

FIRAS

Se hospedó 1 noche en diciembre de 2023
Respuesta de CGCWQM, el 3 ene. 2024
Thank you for the valued response and we hope to have a chance to welcome you and family back soon.

6/10 Aceptable

Wing Wah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de CGCWQM, el 28 dic. 2023
Thank you for the response and vote of our hotel, we hope to welcome you again

8/10 Bueno

Siew Eng

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de CGCWQM, el 28 dic. 2023
with pleasure to hear from you, thank you for your valued feedback and we hope to welcome you back soon