The hotel boasts itself as a 5 star hotel and unfortunately, the guests that it receives are not close to 5 stars. Our room was adjacent to a family suite so we constantly heard children running, screaming and playing with the door bells. There were also 3 families at the other end of the hallway who enjoy talking along the hallway with their coffee in hand. Perhaps the hotel can improve on its soundproofing. We were hoping to play some tennis but the courts were converted into a hydroponics farm. The hotel is attached to a convention hall. There was a constant flow of men in suit who were unruly and impatient. Our bags were sent to our rooms as their check in was 3pm local time. My haversack was tipping over the edge of the open wardrobe and my friend's luggage appeared to be just wheeled in from the door. Not what you expect from a 5 star hotel. Nevertheless, the view of the city was wonderful. The water pressure was good. The welcome drinks served at the bar were tasty. Thank you.