Studio Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Reviews of WhyHotel by Placemakr Columbia

4 out of 5
WhyHotel by Placemakr Columbia
6200 Valencia Ln, Columbia, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 420 reviews" "
Rating 8 - Good. 64 out of 420 reviews" "
Rating 6 - Okay. 27 out of 420 reviews" "
Rating 4 - Poor. 16 out of 420 reviews" "
Rating 2 - Terrible. 18 out of 420 reviews" "

9.6/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
I enjoyed myself stay
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Live, work, eat, play, all in one location. Beautiful amenities and modern community.
Stayed 2 nights in May 2024
Response from General Manager on May 25, 2024
Dear Brian,It's always a pleasure hearing from our guests. We're glad you appreciated our modern, well-appointed property, and we look forward to seeing you again at WhyHotel by Placemakr, Columbia!

2/10 Terrible

Jazmin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Staff is rude and very disrespectful
Stayed 5 nights in May 2024
Response from General Manager on May 24, 2024
Dear Jazmin,Thank you for sharing your constructive feedback. Our goal is to provide friendly service, so we apologize for falling short. Rest assured, your comments will help our team do better. We hope to have a chance to show you how we've improved.

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good experience
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Joanna,We are so happy to hear you had an exceptional stay with us. Thank you so much for being our guest at WhyHotel by Placemakr, Columbia, and we look forward to hosting you again!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Privacy!
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Lisa,Thank you for your perfect rating! It was such a pleasure having you as our guest, and we are delighted you thoroughly enjoyed your experience at WhyHotel by Placemakr, Columbia. Take care, and we hope you return soon.

10/10 Excellent

Franck

Liked: Cleanliness, property conditions & facilities
No issues staying here,’perfect spot I recommend. This place will forever be my hotel of choice
Stayed 2 nights in May 2024
Response from General Manager on May 23, 2024
Dear Franck,We're thrilled that you had a flawless experience during your stay with us! Thank you for your kind words and recommendation. We can't wait to welcome you back for another great stay at WhyHotel by Placemakr, Columbia.

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Affordable property. I like that it was like having your own apartment. Very comfortable.
Stayed 3 nights in May 2024
Response from General Manager on May 22, 2024
Dear Angela, Thank you for taking a moment to share your experience at WhyHotel by Placemakr, Columbia. We are proud to deliver significant value to our guests, so we are delighted that you felt right at home during your time with us. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Awesome greeter at check in. Very impressive Apt! Very affordable! Please note, you will have to pay for parking, but there is a free parking lot in the back. I will definitely stay again!
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Melanie,Thank you for choosing WhyHotel by Placemakr, Columbia, and sharing your delightful five-star review. Our team takes great pride in making our guests feel welcome and comfortable, so they will be thrilled to see your kind comments. We look forward to welcoming you back for many more memorable visits.

8/10 Good

Laquitta

Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great location and pet friendly facilities. You blend in with the residents so it doesn’t appear you are a visitor. The only problem is getting housekeeping to clean my room. I had to request housekeeping four times before someone came and clean my room.
Stayed 21 nights in Apr 2024
Response from General Manager on May 9, 2024
Dear Laquitta,We were happy to provide you with convenient, pet-friendly accommodations, and we're glad your overall stay was pleasant. However, we apologize for any issues with housekeeping, and we'll speak with them about your comments. Should you be in the area again, please come back to see us.

4/10 Poor

calvin

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property. Good staff. Great space and design.
Stayed 1 night in Apr 2024
Response from General Manager on May 7, 2024
Dear Joanna,Thank you for your glowing review of WhyHotel by Placemakr, Columbia. We're delighted you enjoyed your stay and that our friendly staff could make your acquaintance. We'd love to host you again anytime!

10/10 Excellent

Dante

Stayed 1 night in Apr 2024

10/10 Excellent

Su

Stayed 1 night in Apr 2024

10/10 Excellent

Rocellys

Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Traveled with group
This was an absolutely easy checkin and beautiful building! The place was perfect and the building has amazing amenities The staff was very kind Will definitely wanna stay in any of their properties again
Stayed 2 nights in Apr 2024
Response from General Manager on May 2, 2024
Dear Michelle,We want everyone who stays at WhyHotel by Placemakr, Columbia to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our friendly staff and many amenities impressed you. Please come see us again the next time you're in the area.

10/10 Excellent

Markasia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the area. The room was very modern. However I do feel like parking should have been included in the room cost.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Markasia,It was a pleasure having you stay with us during your time in Columbia. We're delighted our excellent location suited your needs well, and we appreciate you mentioning our tasteful accommodations. However, we apologize for any inconvenience regarding parking. We trust that this did not detract too much from your overall experience. Thank you for your perfect rating, and we hope you return soon!

8/10 Good

Alandrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Josephine

Liked: Property conditions & facilities
If it is a hotel, you should control the noise from other customers. We don’t pay money for a hotel stay only to be kept awake by other loud customers. It is not fair. Your business model should not only be to take money but to care for those who pay that money.
Stayed 8 nights in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Josephine,Thank you for sharing your concerns. We are aware of how crucial it is to provide a peaceful environment for our guests and are taking steps with our team to ensure that these concerns are remedied for our great guests in the future. Your feedback is greatly appreciated, and we hope to have the chance to welcome you back for a more tranquil experience down the line.

10/10 Excellent

Melonie, Waldorf

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Melonie,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at WhyHotel by Placemakr, Columbia once again! Thank you for your kind review and perfect rating, and know we look forward to your return.

10/10 Excellent

Iman, Raleigh

Business traveler
Liked: Cleanliness, property conditions & facilities
Very nice, comfortable and quiet
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Iman,Thank you so much for the five-star review! We're delighted to hear you enjoyed your comfortable, quiet accommodations, and we hope you'll join us again at WhyHotel by Placemakr, Columbia, for another relaxing stay.

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to shopping and lots of other entertainment. Quiet areas as well, which made getting to sleep and relaxing easy.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Haley,Thank you for visiting WhyHotel by Placmakr, Columbia. We appreciate your kind words regarding our relaxing accommodations. It was an honor having you as our guest, and we'd be delighted to welcome you back again anytime for another fantastic stay!

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Tameeka

Stayed 2 nights in Jan 2024

10/10 Excellent

Ola

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathan

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Much more than expected. Enjoyed our stay
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Jonathan,Thank you for taking the time to review your stay with us at WhyHotel by Placemakr, Columbia. We are delighted to hear that you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Dora, Yonkers

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrific Place to Stay. Luxurious and Convenient. Affordable in price!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Dora,Thank you for choosing WhyHotel by Placemakr, Columbia. Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Ruby

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Best overnight experience in the area.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Ruby,Thank you for sharing your experience at WhyHotel by Placemakr, Columbia. Providing exceptional experiences is what we strive for, and knowing we succeeded brings us great joy. We look forward to welcoming you back for another memorable stay!

10/10 Excellent

Kyree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Aneka

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vijayanand

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
We're glad to hear you had a nice experience during your stay. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable visit soon.

8/10 Good

Diamond

Stayed 1 night in Mar 2024

10/10 Excellent

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
We had a conference and we booked a lot different apartment for everybody who came for the conference and we had different days different times for check out and the staff were so kind and work with us to have the smooth check out and the fact that they don’t hold money they just have a card in file for incidental it was a plus!
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 15, 2024
Dear Chantal,We were happy to work with your large group to ensure a smooth check-in/out process, and we're glad you appreciated our deposit policy. The next time you're in the area, please come see us again at WhyHotel by Placemakr, Columbia!

2/10 Terrible

Vanessa

Stayed 9 nights in Feb 2024

10/10 Excellent

Josephine

Business traveler
Great place. It is new and clean. Excellent location
Stayed 9 nights in Feb 2024
Response from General Manager on Mar 6, 2024
Dear Josephine, It's wonderful to hear that our modern accommodations were to your liking. Thank you for being our guest at WhyHotel by Placemakr, Columbia. Hopefully, our prime location made it easy for you to get the most out of your time in the city. It would be a pleasure to serve you again so we hope you have plans to join us again soon!

8/10 Good

Rhyan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 5 nights in Feb 2024
Response from General Manager on Mar 19, 2024
Dear Rhyan,We always appreciate it when our guests take the time to review their stay. Seeing that our hotel was convenient for your plans in Columbia is wonderful, and we are delighted that you chose to stay with us. It is our hope that you rested well. Come back anytime your travels point you back in our direction.

10/10 Excellent

Kierra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the smooth check in process. The unit was spacious and very clean. There were all the necessary items for cooking. The area has lots of dining options and things to do.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Kierra,Thank you for choosing WhyHotel by Placemakr, Columbia. We are thrilled to hear that you had a smooth check-in process and that your accommodations were spacious and clean. It's also fantastic that our location provided numerous dining options and activities. Your review is greatly appreciated, and we look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Laketa

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Joan

Stayed 3 nights in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Great
Easy seemless experience
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Megan,Exceptional is a word we love to hear! Thank you so much for your kind review and for giving us a perfect rating. It was truly a pleasure having you here, and we hope you return soon.

10/10 Excellent

Mahadya

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing. Check-in and Check-out was a breeze. I will definitely be back.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Mahadya,Thank you for choosing to stay at WhyHotel by Placemakr, Columbia. We are delighted to hear that you had a seamless experience with us, and we look forward to welcoming you back soon!

8/10 Good

Shaniya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. Walking distance to restaurants and a short 3min drive to movies/shopping/etc. The property was beautiful, on site security was an added benefit. The unit was relatively small and there a strange odor but I did see cleaning crews every single day.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Shaniya,Thank you for your insightful feedback on your recent stay with us. We were happy to hear that you enjoyed how close to restaurants and shopping we are. It was also wonderful that our on-site security made you feel so safe! It was disappointing to hear that you found an odor in your room, despite the frequency of the cleaning our housekeeping team did. We will be having someone from maintenance look through the room to pinpoint the source. Hopefully, you will give us another chance on your next visit to Columbia. We know that we can give you the stay that you deserve.

10/10 Excellent

Nissa

Liked: Cleanliness, property conditions & facilities
Great apartment style hotel. Clean, modern and efficient
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Nissa,It is wonderful to know that you had an excellent experience with us. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Thank you for your kind review and perfect rating, and we hope you return soon!

2/10 Terrible

Kelly

Lots of other better options in the area
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Kelly,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. If you have any suggestions for ways we can improve for the future, please feel free to reach out to us offline.

6/10 Okay

Olaitan

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Our stay was average. I would suggest the cleaning staff have better training. The extra pillow and blanket in our room was filthy! When we attempted to unfold the blanket, it was crunchy and there was a white substance 👀. The shower had no place to sit your toiletries and the complimentary toiletries were placed far away on the sink. The bed was severely uncomfortable and made loud squeaky noises. I believe if these things are addressed, the stay would be better.
Response from General Manager on Feb 25, 2024
Dear Olaitan,We are very sorry for any concerns you had regarding the cleanliness of your room. Our housekeeping team has been informed of your thoughts so that we can ensure we are performing even better in the future. We have also noted your feedback on our bathroom facilities and beds so we can continue to make improvements where needed. As your travels continue, we wish you well.

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property just don’t like the parking cost especially after paying per night
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Danielle,We are thrilled to have earned a five-star rating, and we trust you rested well during your time with us. Your concerns about parking have been noted and will be kept in mind as we move forward. The next time you're in the area, we hope you'll revisit us at WhyHotel by Placemakr, Columbia for another superb experience.

10/10 Excellent

Myron

Traveled with partner
Liked: Amenities
Loved it straight up
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Myron,Thank you for your glowing review of WhyHotel by Placemakr, Columbia! We're thrilled you enjoyed your stay. Come back and see us soon.

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved gud atmosphere, checking in was easy, cleaning was excellent, communication was excellent..I will return in the later future..only thing I didn't like u only get one key card to get in and out
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Eugene,It was such a pleasure to welcome you to WhyHotel by Placemakr, Columbia! We're delighted you had an enjoyable experience, and we appreciate you mentioning our hospitable team and the high standards of cleanliness we adhere to. Thank you for your great review and perfect rating, and we hope you return soon.

10/10 Excellent

Asia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Smooth easy check in! Rich was great. I will be returning again
Stayed 1 night in Jan 2024
Response from General Manager on Feb 20, 2024
Dear Asia,Thank you for sharing your experience at WhyHotel by Placemakr, Columbia! We're thrilled that your check-in was seamless and Rich provided great service. We look forward to welcoming you back again soon for another enjoyable stay!

10/10 Excellent

Jada

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love it here no complaints!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Jada,Thank you for allowing WhyHotel by Placemakr, Columbia to host your recent stay. We're delighted to hear you had an enjoyable experience and we appreciate you sharing your review. We're grateful for your positive rating, and we hope to have the pleasure of your company again soon.