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Reviews of Super 8 By Wyndham Baltimore Northwest

2 out of 5
Super 8 By Wyndham Baltimore Northwest
6700b Security Boulevard, Baltimore, MD

Reviews

8.0

Very Good

Rating 10 - Excellent. 112 out of 245 reviews" "
Rating 8 - Good. 62 out of 245 reviews" "
Rating 6 - Okay. 36 out of 245 reviews" "
Rating 4 - Poor. 14 out of 245 reviews" "
Rating 2 - Terrible. 21 out of 245 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the exterior is outdated, the room was nice. It was clean. The only inconvenience was having to borrow the iron from the front desk. Had to go get it and walk it back.
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy check in and check out.
Stayed 1 night in May 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in May 2024

8/10 Good

Manuel

Liked: Staff & service, amenities, property conditions & facilities
Staff were very professional and friendly
Stayed 2 nights in May 2024

8/10 Good

Robert

Stayed 2 nights in May 2024

8/10 Good

Tom, katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room for great price, paid only $80 for 4 people
Stayed 1 night in May 2024

4/10 Poor

Mariam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricy
Stayed 2 nights in Mar 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities
No toilet paper, no free breakfast except for coffee. Dead roach in room
Stayed 1 night in May 2024

6/10 Okay

Charles

Stayed 1 night in May 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Much better than previous management great stay
Stayed 1 night in Apr 2024

6/10 Okay

terry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room didn't have a closet
Stayed 2 nights in May 2024

6/10 Okay

Lynn

Disliked: Cleanliness
Stayed 4 nights in May 2024

6/10 Okay

Christine

Traveled with family
Kind of a shady area. Didn’t feel comfortable
Stayed 2 nights in May 2024

6/10 Okay

Robert

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I was there on business and the WIFI was terrible. There was also people in hallway areas drinking and smoking.
Stayed 1 night in Apr 2024

8/10 Good

Uncle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Arlett

Traveled with family
Liked: Cleanliness, staff & service
I stood there and both days it was loud like it was a party. I had to call front desk almost at midnight because I couldn’t take it anymore. The first day there was a fight next door until late. Then people just throwing the door. I guess some people are staying there Indefinitely Maybe they are homeless and were given a room. Because a few people from different rooms were screaming and talking to different people from downstairs. The room itself was comfortable and clean but the noise and fighting and then people with loud music from their cars just couldn’t let us sleep. Woke up restless
Stayed 1 night in Apr 2024

8/10 Good

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I thought was unique about the property was the clean gym, clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

Leira

Stayed 2 nights in Apr 2024

6/10 Okay

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel room and lobby were fine. Outside the property was sketchy, lots of people who seemed to be living there, felt kind of unsafe.
Stayed 1 night in Apr 2024

2/10 Terrible

Arlett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Trenee

Stayed 3 nights in Feb 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Staff was Great
Stayed 1 night in Apr 2024
Response from SK on Apr 8, 2024
Thank you for your perfect “5” rating Sean, and we thank you for choosing Super 8 in your recent travel plans. Hopefully you enjoyed relaxing in your room with the 50” TV and complimentary wifi access. Our rooms are spacious and comfortable, and we hope you felt right at home. Our quick “grab & go” breakfast is also available each morning, allowing guests to take something on the road or back to their room and we hope you took advantage of that as well. It would be our pleasure to have you back again.

10/10 Excellent

Milton

Stayed 2 nights in Mar 2024

10/10 Excellent

jigar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is close to highway. It is great for commute and close to many big stores.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 2, 2024
It was our pleasure having you and your family stay with us recently Here at Super 8 Baltimore Northwest, and we are delighted to read that you found our central location helpful to many nearby stores, restaurants and with quick access to the highway. Having a good night’s sleep is important, so we are pleased to read that you all rested well in your clean, comfortable room and found our hotel’s facilities and amenities to your liking. Our staff will be happy to welcome you back again, the next time you find yourself in the Baltimore area.

10/10 Excellent

Norquisha

Liked: Cleanliness, staff & service, property conditions & facilities
Its okay
Stayed 3 nights in Feb 2024
Response from General Manager on Apr 2, 2024
We are delighted to read that you found our Super 8 Baltimore Northwest hotel comfortable and of high-quality level for you Norquisha! Guest satisfaction is important to us, so your feedback about our cleanliness and excellent level of service is appreciated. Hopefully during your 3-night visit, you were able to take advantage of our convenient fitness room or stopped at our lobby to get a quick ‘grab and go’ snack in the morning. Thanks for being our guest and please come back again.

2/10 Terrible

Jordan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
While we appreciate you choosing our hotel in your travel plans, we are truly disappointed to read see that your visit didn’t go as well as we had hoped it would. That is not what we want for your guests, and we are very sorry if you found the level of service and quality less than par. Hopefully you spoke with our staff regarding any inconvenience that you had.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here often over the past year. They do a great job keeping the place running smoothly. I always feel welcome and my room is always clean. Some room’s appliances and tubs could be kept up in better working order but they’re mostly ok. The area might seem sketchy to some but it’s not really. Lots of great dining close by and fast food places too. Many options. The Super 8 has a great front desk staff and when I’m in the area, that’s where I’ll stay!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Fantastic and thank you, Katrina! Your kind compliments and repeat business are very much appreciated. Our team has been working hard over the past year to improve the quality of our hotel and the services we offer. We are pleased to read that their level of service and hospitality is excellent, and you have been enjoying your visits. We look forward to hosting you again next time!

4/10 Poor

Mary

Liked: Cleanliness, staff & service
VERY loud all night long, shower had loud air pressure to wake up everyone at 5am and low water pressure to get wet/ rinse great location, clean would not return -no sleep due very thin walls and constant activity/loud noise outside door, ground level
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
We sincerely apologize for the experience you had with us recently, Mary. Guest feedback is very important to us as is their satisfaction, so we are disappointed that you didn’t have a more restful stay. We’ll be sure to investigate the water pressure more closely to see if that can be corrected as we have not had that situation mentioned in the past. Hopefully the rest of your time in the Baltimore area was pleasant.

6/10 Okay

Inocencio

Stayed 3 nights in Mar 2024
Response from SK on Apr 8, 2024
We sincerely apologize for the experience you had with us recently, Inocencio. Guest feedback is very important to us as is their satisfaction, so we are disappointed that you didn’t have a more restful stay. We’ll be sure to investigate the water pressure more closely to see if that can be corrected as we have not had that situation mentioned in the past. Hopefully the rest of your time in the Baltimore area was pleasant.

10/10 Excellent

Shavon

Stayed 1 night in Mar 2024
Response from SK on Apr 8, 2024
Thank you for your perfect “5” rating Shavon, and we thank you for choosing Super 8 in your recent travel plans. Hopefully you enjoyed relaxing in your room with the 50” TV and complimentary wifi access. Our rooms are spacious and comfortable, and we hope you felt right at home. Our quick “grab & go” breakfast is also available each morning, allowing guests to take something on the road or back to their room and we hope you took advantage of that as well. It would be our pleasure to have you back again.

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alice at the front desk was the best!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Fantastic! Guest satisfaction is important to us, so we are pleased to read about your recent interaction with one of our friendly staff members, Alice. We’ll be sure to pass along your compliment and we thank you for sharing feedback online as it helps us to understand the experience of our guests. We are, however, sorry to see that you were not thoroughly pleased with the quality of your guest room and we will certainly discuss this with our housekeeping staff. We hope you rested well, found our hotel amenities helpful, and will stay with us again in the future.

10/10 Excellent

Vilma

Business traveler
Liked: Property conditions & facilities
Didn’t like staying on the first floor next to the parking lot. Besides that I enjoyed my stay.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Our hotel was recently renovated and offers guests a comfortable place to stay along with many other helpful amenities such as free wi-fi access, grab & go breakfast, a fitness room and 24-hour coffee service in the lobby. We hope that these amenities were helpful during your 3-night stay and your rested well while here with us at Super 8. Thank you for being our guest, Vilma, and we hope you will visit us again the next time you are back in the area.

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean rooms
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
It was our pleasure to have you stay with us for a night, Sharon, and we hope you had a restful experience. Our attentive team works hard to ensure all our guests have comfortable accommodations, friendly service, and all they need for a good night’s sleep. Our central location right off the highway makes us a great place to stay when in the Baltimore area and we hope you will be our guest again.

8/10 Good

DeWantay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, there was no breakfast provided only Granola bars… I would stay again though the room itself was nice && clean 🙌
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for being a recent guest here with us at Super 8, and we are delighted to read that overall, you had a comfortable visit. Our goal is to provide clean accommodations with plenty of amenities to make our guests comfortable. We are glad to know that you enjoyed your stay. While we do not have a full breakfast available, we do offer our guests complimentary coffee and a quick ‘grab and go’ snack to take on the road. As you may have noticed, our lobby is extremely small, and we do not have the physical ability to provide anything larger for our guests. We hope that this does not stop you from returning to stay with us again in the future. We truly appreciate your business.

8/10 Good

Moussa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Providing excellent care for our guests is very important to us, so we hope that you found our staff helpful and professional, and your accommodations comfortable during your 1-night stay. Our property is situated in a great location, allowing visitors to quickly access the highway and many other points of interests in the area. Inner Harbor and BWI Airport are nearby as well, making us a convenient place to stay year-round. We hope that you liked our recent hotel upgrades and thank you for rating your recent experience and sharing feedback online. Be sure to come back and stay with us again!

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Thank you for staying with us recently, Leonardo! Our location here in the Baltimore area is right off the interstate and central to many conveniences including BWI and Inner Harbor which makes us a great place to stay any time of year. We are pleased to see that your overall visit was fantastic and hope our helpful staff delivered exceptional service. Hopefully you were able to spend some time relaxing in your room or had fun exploring the area. Thank you for spending time with us and we look forward to having you back here at Super 8 again, the next time you are in the area!

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
What a fantastic rating, Irvin, thank you! We are delighted to see that you found our hotel accommodations comfortable and that our staff delivered friendly and professional hospitality to you. Our rooms are spacious and include many helpful in-room amenities to make guests comfortable such as free wi-fi access, a microwave, refrigerator and large 50” TV. It is our hope that you slept well during your visit and will stay with us again the next time you are back in the area.

10/10 Excellent

cameren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 20, 2024
We are delighted to read that you found our Super 8 Baltimore Northwest hotel comfortable and of high-quality level for you Cameren! Guest satisfaction is important to us, so your feedback about our cleanliness, level of service and onsite amenities is appreciated! Hopefully during your visit, you were able to take advantage of our fitness room which we just recently completed with all new equipment. Thanks for being our guest and please come back again.

4/10 Poor

Latiqua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My linen had bed bugs in it it was very nosy at times to many locals hanging out there !!!!
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Guest satisfaction is important to us, so it is disappointing to read about your recent experience with us here at Super 8 Latiqua. We hope that you brought this quickly to the attention of our staff as they would have reacted quickly to all of your concerns. Despite this, I hope you had a nice time while in the Baltimore area.

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Thank you for choosing us in your travel plans Lesa, and we hope you had a restful night’s sleep while here at Super 8 Baltimore Northwest. Our spacious rooms and amenities allow guests to relax and have all the comforts of home including a microwave and refrigerator, and we hope they were convenient for your needs. Hopefully during your visit, you also enjoyed our quick ‘grab and go’ breakfast items in the morning as well. Thank you for staying with us and please come back and stay at our centrally located hotel again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 20, 2024
It was our pleasure to have you stay with us for three nights Heather and we are pleased to see that you had an outstanding experience. Our attentive team works hard to ensure all our guests have comfortable accommodations, friendly service, and all they need for a good night’s sleep, so your high rating is appreciated. Our hotel’s central location right off the highway makes us a great place to stay when in the Baltimore area so we look forward to having you back again in the future!

10/10 Excellent

Aron

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Great service front desk very polite and helpful
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Guest satisfaction is important to us, Aron, so we are pleased to see that you had an excellent visit and our friendly staff delivered great hospitality! They work hard to ensure our customers have all they need for a relaxing visit. We hope that you found our complimentary parking and wifi access convenient, along with a microwave and fridge in the room helpful. Please come back to be our guest again!

10/10 Excellent

Ahmad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean form inside. Breakfast is not that fancy though.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
It was our pleasure to have you here with us and we thank you for choosing us in your travel plans during your stay with your family. Our hotel was recently renovated and provides all the comforts of home, so we do hope you slept well and found your room clean and comfortable. Guests love having the large 50” TV, microwave and refrigerator and hope you did too. Thank you for rating your stay and we hope to have you all back again in the future.

8/10 Good

Sergio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Limpio y ordenado
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 14, 2024
It was our pleasure to have you with us recently, Sergio, and we are delighted to read that our staff delivered great hospitality and you found your accommodations clean and comfortable. That is our goal! Our recently renovated rooms have been well received by guests and have all the comforts of home including a microwave, fridge, free wifi access and more. Thank you for staying with us and please come back again.

10/10 Excellent

Kris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Feb 14, 2024
Thank you so much, Kris, for staying with us recently! We are delighted to read that you had a restful experience and found your accommodations clean and to your liking! Our property was recently renovated with all the comforts of home, and our friendly staff was delighted that you chose Super 8 in your travel plans. Please come back again the next time you are back in the Baltimore area.

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I came here for a few days of rest from family. I was impressed with the clean and modern look of the lobby. The male desk rep was very warm and friendly. He gave me a clean n renovated ground level room near the lobby. I have trouble walking so it was perfect. The breakfast on weekdays is orange/apple juice, hot/iced coffee, and a choice of granola bars. On weekends they serve large tasty muffins along with granola bars and the same beverages I mentioned. I will definitely return as it is clean, nearby, and reasonably priced.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 14, 2024
It was our pleasure to have you stay with us for a few nights Cynthia and we are pleased to see that you had an excellent visit. Our attentive team works hard to ensure all our guests have comfortable accommodations, friendly service, and all they need for a good night’s sleep. Our central location right off the highway makes us a great place to stay when in the Baltimore area. We look forward to having you back again in the future and truly appreciate your feedback!

8/10 Good

Ermalyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and rate is reasonable .Ad mentioned about a grab and go breakfast like coffe and a muffin or equivalent but only beverage was available.Room was not so big but for an overnight stay it was okey. The heating (its winter) was excellent but the door jam was not sealed tight and a lot of wind going through it. Front desk was informed when we checked out.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 14, 2024
Guest feedback is very important to us, so we greatly appreciate your comments and insight. We’ll be sure to follow up with the door draft and have that corrected quickly. We are thrilled to read that the rest of your stay was enjoyable, and you found your room clean, comfortable and to your liking. We do apologize if the grab and go granola bars were not in place when you were here as they certainly should have been available. We do hope this does not prevent you from coming back and staying with us again.

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I chose this hotel over another less expensive one because it advertised free breakfast. A basket of granola bars is not free breakfast. When I asked I was told it only applies to large groups or something like that
Stayed 1 night in Feb 2024
Response from General Manager on Feb 14, 2024
Paul, we sincerely apologize if there was any confusion over the breakfast that we offer here at Super 8. Due to our hotel’s smaller size, we do not have the space to provide a larger breakfast for our guests. In lieu of that, we offer coffee, beverages and assorted “grab and go items” so that at a minimum guests could take them back to their room or on the road with them as they depart. Despite this disappointment we hope that you rested well, found our in-room amenities and newly furnished décor pleasant and had a good night’s sleep.

10/10 Excellent

ShaRon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 14, 2024
What a fantastic rating, thank you! We are delighted to see that you found our hotel accommodations comfortable and that our staff delivered friendly and professional hospitality to you. Our rooms are spacious and include many helpful in-room amenities to make guests comfortable such as free wi-fi access, a 50” TV and more. It is our hope that you slept well during your stay and then enjoyed our light ‘grab and go’ breakfast before checking out. It would be our pleasure to have you back with us again the next time you are back in the area.