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Reviews of The Riversleigh

4 out of 5
The Riversleigh
1 Nicholson Street, Bairnsdale, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 296 reviews" "
Rating 8 - Good. 86 out of 296 reviews" "
Rating 6 - Okay. 25 out of 296 reviews" "
Rating 4 - Poor. 10 out of 296 reviews" "
Rating 2 - Terrible. 4 out of 296 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

EVAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good. Close to shops, Walk along the river. Disappointing that the restaurant was closed but we ate at the Thai around the corner. Very good. We always find that the bed is too hot with a doona. Blankets are not as convenient but a lot more comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Maryanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disappointing that the bar and restaurant were closed and the lights from the car park to our rooms weren’t on it had a beautiful area outside but because the part lights weren’t on we were not able to sit outside at night and enjoy the garden and swing
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024

6/10 Okay

lyn

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately they had 'staffing issues', hence no reception welcome. A young lady tending bar directed me to read a message giving details to enter the room etc. Complimentary breakfast consisted of cereal, yogurt, juice, stale bread and croissants. Coffee machine was the only saving grace. As the restaurant was closed due to the staff issues, we had to dine elsewhere, returning at 8.30pm to find the bar and lounge area in closed and in darkness.
Stayed 1 night in Jan 2024

4/10 Poor

Tony

Disliked: Cleanliness, staff & service
For what we had to pay it was not worth it for example the aircon was in a stupid position in the room which was wright next to the bed on the floor
Stayed 1 night in Jan 2024

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely property but breakfast a bit disappointing- coffee machine broken which was only thing we wanted. Staff nice but bit inexperienced. No welcome area even though it’s a beautiful reception. Plus points were spa bath - great and properly is in great location. Try Cinnamon restaurant next door- fantastic
Stayed 1 night in Dec 2023

10/10 Excellent

Stephane, Ho Chi Minh City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Traveled with family
Liked: Staff & service, property conditions & facilities
Fsbulous.
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Stayed 1 night in Oct 2023

8/10 Good

Pinar

Liked: Cleanliness, staff & service, property conditions & facilities
A unique and well looked after building.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with boutique accommodation, awesome service, afternoon cocktails and continental breakfast. It’s like a retreat in the middle of town. We had a queen room and it was roomy, huge tv, you can order a platter if you wanted too. Really loved staying here.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We loved the quite atmosphere, large spacious room and friendly staff in the restaurant for both dinner and breakfast. Loved the feel of the place old world charm with a modern twist. what we did not like 1 - the leaking pipes under the bathroom basin 2- the aircon filter was unclean 3- hairdryer was faulty
Stayed 3 nights in Sep 2023

8/10 Good

Nick

Stayed 1 night in Jul 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Jul 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Good location. The room had a passcode which took a bit getting used to. There was a continental breakfast included but we choose the eat out instead as we eat breakfast earlier that the times on offer
Stayed 3 nights in Jun 2023

4/10 Poor

Rita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booking was via internet. All contact was via email or phone. There was no staff on site and that made it an empty experience. did not feel like a luxury event due to lack of personnel.
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Apr 2023

10/10 Excellent

Yi

Stayed 1 night in Apr 2023

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were amazing lovely and clean. The staff were so helpful and friendly. Great breakfast also many thanks Edith and Charlie
Stayed 2 nights in Mar 2023

10/10 Excellent

Window

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful and fantastic supportive staff in the dining area in particular! Thank you 😊
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with very comfy bed. The breakfast buffet was served in a beautifully decorated room. Not your usual boxes cornflakes etc but instead several choices of cereal, fresh fruits, breads and crumpet. Even a self serve latte/espresso/cappuccino machine. Would definitely stay again.
Stayed 1 night in Mar 2023

6/10 Okay

Jacqueline

Stayed 1 night in Mar 2023

2/10 Terrible

Brendan

Business traveler
Disliked: Staff & service, amenities
No reception on site. No restaurant as advertised. Building is undergoing renovations and hasn’t been completed yet still renting out rooms. It’s the most expensive in town yet only offers a continental breakfast and no fox tv.
Stayed 1 night in Mar 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens. A good base to explore the town.

8/10 Good

LYNNE

Stayed 1 night in Dec 2022

8/10 Good

BIMAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old charm Wonderful staff

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcome!
An unwelcoming and inhospitable arrival No one to greet or check you in. Telephone contact made with some difficulty to get access codes. No manager or person with authority available. Entered through a rear door into a cold dirty hallway. Room generally well- equipped and comfortable once it had warmed up. Breakfast good and served by friendly staff. Overall we felt dissatisfied and that it was expensive for what it was.
Stayed 1 night in Dec 2022

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the character of the building, its a shame they haven't used more heritage features in the decorating, we had a pleasant stay
Stayed 1 night in Nov 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Mark

Stayed 1 night in Oct 2022

10/10 Excellent

Amir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull
Stayed 1 night in Oct 2022

10/10 Excellent

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with strong historic charm. Bairnsdale was a small but surprisingly charming little town. We had technical difficulties checking in as we were never sent the access codes and instruction. The entire hotel seemed to be run by only one exceptionally hard working staff member, but she was very friendly and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service
Perfect location, great facilities and attentive service. Could not fault this accommodation.
Stayed 2 nights in Sep 2022

8/10 Good

Madhavik

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay over the long weekend. We had a great time but issue was no staff being present on site. We need some toiletries, charges etc which can’t even ask for as no staff on site. Also room 2119 had a clear bathroom window with no blind cover. I know that it’s private property and there is a big tree behind the window. But window coverings or frosting would be nice. Also little bit of clarity that “it’s all service yourself buffet breakfast” would be good too! Apart from that overall room, cleanliness, quietness ease of checking once you get the digital stuff sorted was pretty easy. Overall 4/5.
Stayed 1 night in Sep 2022

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Krystle

Stayed 1 night in Aug 2022

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as I really wanted a spa room and it was the only place that had one available. Just did a search online and the rest was easy. Loved the fact that it was so close to Coles and other shops. The check-in was all via text as there were no staff around. I had a code for the external door and my room and it was reasonably easy. The bed was plush and very comfortable. Everything worked well. View was great. Thought that there could have been more power points in certain places (ie under the main window or the hanging space) and one with a USB port would be good as the tv is up high and could be difficult to get to. Thought the draught stopper was an excellent idea as there is quite a gap under the door.
Stayed 1 night in Aug 2022

4/10 Poor

Brett

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The was a dead cockroach on the table The breakfast was delivered and not in the dining room. Expensive for what we got.
Stayed 1 night in Jul 2022

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute amazing stay. The staff are great and the rooms are fantastic certainly exceed my expectations. Will definitely stay again
Stayed 2 nights in Jun 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riversleigh
We had a wonderful 3 night stay and couldn’t have been better especially Belinda giving us Gr8 local eatery options and looking after us at breakfast as well/much appreciated and above her call of duty
Stayed 3 nights in Jun 2022

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay. The room was clean and very comfortable. Breakfast was lovely and plenty of it - lovely breakfast rooms too. The staff were very friendly and helpful - would definitely stay again.
Stayed 2 nights in Apr 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Majestic old girl
The Riversleigh was one of the most beautiful places I have stayed. This majestic old building was very well kept for its age. The room was cozy and bed was very comfortable. The breakfast was very satisfying. Will definitely stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

David

Stayed 3 nights in Apr 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable place to stay, quiet but within easy walking distance of shops and places to eat.
Stayed 1 night in Mar 2022

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service
Lovely building beautiful rooms spacious comfortable will be back
Stayed 1 night in Mar 2022

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed at this place several times. Its a grand old building in excelent condition. The breakfasts is presented very enticingly. Its a short walk into town or for a walk along the river.
Stayed 1 night in Mar 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022