Kia Ora Tracey, Thank you sincerely for sharing your feedback with us. We truly apologise any inconvenience you encountered during your stay, particularly regarding access to our property. Ensuring a seamless experience for all our guests, especially those with mobility challenges, is a top priority for us.We would like to highlight that we have a conveniently accessible car park located right in front of reception, minimising the need for extensive walking. Additionally, we offered our assistance in booking an Uber for you, which you kindly declined, opting instead to explore on foot.Please note that our team members were dedicated to ensuring your comfort throughout your stay. During your stay, I am pleased to know that our team members had assisted with handling baggage, providing directions, and doing complimentary laundry services twice during your one-week visit. Furthermore, we offered a complimentary upgrade to a studio apartment to enhance your comfort during your extended stay.We genuinely enjoyed our interactions with you in the hotel lobby, engaging in discussions about your travel experiences and more. It comes as a surprise to learn that your experience fell short of expectations despite our team's efforts to accommodate your needs and provide exceptional service.Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to showcase the high standards of hospitality we strive to uphold. We remain committed to delivering a truly exceptional experience for all our guests.Best regards, Minnie Gao, Operations Manager

Kia Ora John, Thank you for your 5/5 stars review of your recent stay at Ramada. Our team is delighted to know that you loved the convenient location, which is close to Westfield Newmarket and bus/train station. Looking forward to welcoming you back in the near future. Many thanks. Minnie Gao, Operations Manager

Kia Ora Ninakaye, Thank you for taking the time out to review us on Expedia. I am glad to note you always prefer staying with us whenever you are in Auckland however I am sorry to hear your check-in experience wasn't great this time. We take pride in our service standards and I will definitely chat about this internally and provide the necessary training to my team to ensure all our guests are given complete information and they are well looked after. We hope you won't hold this against us and allow us another chance to serve you better. We look forward to hosting you again soon.Thank youRohit BhosaleFront Office Manager

Kia Ora Ramir, Thank you for your 5/5 stars reviews. Our team is so grateful to know that you loved the service, cleanliness and location of our hotel. We look forward to welcoming you back in the near future. Thank you. Minnie Gao, Operations Manager

Kia Ora Kendal, Thank you for taking time to review your recent stay. Our team is looking forward to welcoming you back in the near future. Many thanks. Best regards, Minnie Gao, Operations Manager

Kia Ora Amanda, Thank you for your wonderful reviews. We're delighted to hear that you found our hotel clean and tidy, and that our staff provided you with excellent service. We understand that our rooms may be on the smaller side, but we do have a wide range of spacious studios and apartment. Please do no hesitate to contact us directly when you visit Auckland again, our team will ensure to find a suitable room for your next stay. Many thanks. Kind regards, Minnie Gao, Operations Manager

Kia Ora Rishi, Thank you for your review of your recent stay at Ramada. Looking forward to seeing you when you visit Auckland again. Thank you. Minnie Gao, Operations Manager

Kia Ora Reubena, Thank you for your 5/5 stars reviews. Our team is so grateful to know that you loved the service, cleanliness and location of our hotel. We cannot wait to welcome you back in the near future. Thank you. Minnie Gao, Operations Manager

Kia Ora Kirstin, Thank you for your 5/5 stars reviews. Great to know that you loved how convenient our hotel location is. Looking forward to welcoming you back in the near future. Best regards, Minnie Gao, Operations Manager

Kia Ora Michael, Thank you so much for taking time to review your recent stay during P!nk concert. Our team is so thrilled to hear that you loved the location of our hotel, convenience to all the shops and hospitality of our team. We have a wide range of spacious studios and apartments. Please do not hesitate to contact us when you visit Auckland again. Thank you. Kind regards, Minnie Gao, Operations Manager

Kia Ora Catherine, Thank you for your 5/5 reviews on your recent stay at Ramada. Our team is delighted to know that you love the cleanliness and location of our hotel. We cannot wait to welcome you back in the near future. Kind regards, Minnie Gao, Operations Manager

Kia Ora Yuhan,Thank you for your 5/5 stars reviews. Our team is so thrilled to know that you loved the experience at Ramada Newmarket. We cannot wait to welcome you back in the near future. Warm regards, Minnie Gao, Operations Manager

Kia Ora William, Thank you for your lovely review. It's amazing that you love the location of our hotel. It's located in central Newmarket but surrounded by peace and quiet atmosphere. Looking forward to welcoming you back in the near future. Best regards, Minnie Gao, Operations Manager

Kia Ora Katherine, Thank you so much for taking the time to leave such a lovely review. Our team are thrilled to hear that you had a memorable stay with us.We can't wait to welcome you back to our hotel.Kind RegardsJamesFront office Supervisor

Dear Mahia,We're delighted that you found our room lovely, with plenty of natural light and all the amenities you needed. Ensuring our guests have a comfortable and enjoyable stay is always our top priority, and we're glad to hear that we succeeded in providing you with a pleasant experience.We hope to have the pleasure of welcoming you back to the Ramada Newmarket in the future for another memorable stay. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know.Kind RegardsJamesFront Office Supervisor

Kia Ora Darrie, Thank you for your reviews. We love to see that you enjoyed your recent stay at Ramada. Cannot wait to see you when you visit Auckland again. Best regards,Minnie Gao, Operations Manager

Kia Ora Kirsty, Thank you for taking time to write us a review. So delightful to know that you had an amazing experience with a recent stay at Ramada. Our convenient location is very popular for people who attend functions and events in Auckland Domain, Eden Park, Go Media Stadium and so on. We look forward to welcoming you back in the future, no matter for a leisure visit or business travel. Thank you. Best regards, Minnie Gao, Operations Manager

Kia Ora Alex, Thank you so much for taking the time to share your positive experience! We are delighted to hear that you found our team to be great and our facilities impeccably clean. Providing a welcoming and hygienic environment is a top priority for us, and your feedback reassures us that we are meeting that goal.Looking forward to hosting you when you visit Auckland again. Many thanks. Minnie Gao, Operations Manager

Kia Ora Lindsey, Thank you for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed our convenient location, being within walking distance to the Westfield Newmarket. All of our windows are installed with quality double glazing. We appreciate your kind words about our staff, and we're delighted that they were able to assist you during your stay. Looking forward to the opportunity to welcome you back in the future. Best regards, Minnie Gao, Operations Manager

Kia Ora Tim, Thank you for taking the time to leave our hotel a review. It's always great to hear feedback from our guests as it helps us know what you enjoyed about your stay or what we can approve on. Next time you stay with us it would be awesome to hear what you enjoyed about your stay. We look forward to welcoming you back in the near future.Kind RegardsJamesFront Office Supervisor

Kia Ora Stella, Thank you for your 10 stars review. Our team is so stoked that you are so satisfied with your experience at Ramada. Looking forward to welcoming you back in the near future. Many thanks. Minnie Gao, Operations Manager

Kia Ora Sumeet, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Ramada Newmarket. Looking forward to hosting you on your next stay. Many thanks. Minnie Gao, Operations Manager

Kia Ora Kim, Thank you for taking the time to share your review with us. Our team is delighted to hear that you enjoyed your stay and found our hotel to be in a great location, close to the Westfield Newmarket and restaurants. We appreciate your feedback regarding the parking situation. We are continuously exploring options to enhance our parking facilities and make it more convenient for our guests.Looking forward to welcoming you back in the near future. Best regards,Minnie Gao, Operations Manager

Kia Ora Cindy, Thank you so much for your feedback. It is so great to hear that you noticed the cleanliness of our hotel, our team works hard to maintain the cleanliness of our property.We are super excited to welcome you back and we hope to see you again soon!!Kind RegardsJamesFront Office Supervisor

Kia Ora Simon, Thank you for so much for your time over the phone earlier today. I would like to apologize again for the inconvenience caused by parking throughout your stay. I have addressed the issue with my team. We are grateful that you were satisfied with everything else of your stay. Please do not hesitate to get in contact with us directly next time you would like to book, I am happy to help to make sure your stay with us next time goes as smoothly as possible. Many thanks.Warm regards, Minnie Gao, Operations Manager

Kia Ora Yue, Thank you for taking the time to leave a 10/10 review! It's so great to hear that you enjoyed your stay, next time it would be awesome to hear some feedback about what you liked so much about your stay. We look forward to seeing you again soon back at our hotel. Kind RegardsJames Front Office Supervisor

Kia Ora Melanie,Thank you for taking the time to review our hotel during your stay.We are delighted to hear our staff were so helpful during your stay and that you found the location of our hotel so convenient for your visit to Auckland.We hope to welcome you back to our hotel!Kind regards

Kia Ora Lance, Thank you so much for leaving a 10/10 review. It's great you enjoyed your stay. It would be awesome to hear some feedback next time about what you enjoyed so much about your stay with us. We look forward to welcoming you back to our property sometime soon in the future. Kind RegardsJames Front Office Supervisor.

Kia Ora Barry, Thank you so much for taking the time to leave a great review! We're pleased that you enjoyed our prime location in Newmarket. Whether you're away for a business trip or even a leisure getaway Newmarket has everything you need within arms reach. It's great to hear that you liked our rooms. We have a wide selection of rooms. if you're here for a couples getaway or a family get-together we have the rooms for you! Feel free to reach out to our friendly reception team at any time. Our team can't wait to welcome you back in the new year! We hope to see you soon. Kind regardsJames Front Office Supervisor

Kia Ora Christian,Thank you for your recent review! We're thrilled you enjoyed your stay. Your feedback is important to us. Next time, feel free to share some comments about what you enjoyed.We look forward to welcoming you back in the near future.Kind RegardsJames Front Office Supervisor

Kia Ora Jun, Thank you so much for taking the time to review our hotel. We value your feedback. We're glad to hear that you enjoyed your stay. We would love to hear some comments about what you liked about your stay or what you think we could improve on for next time.We hope to see you in the future soon. Kind Regards James

Kia Ora Emily, Thank you for your lovely reviews. It's wonderful to know that you loved the cleanliness and location of our hotel. We cannot wait to welcome you back in the near future. Merry Christmas and have a fantastic festive season. Best regards,Minnie Gao, Operations Manager

Kia Ora Maddison, Thank you so much for your lovely reviews. Our whole team is so delighted to know that you loved your recent stay at Ramada. Looking forward to welcoming you back in the near future. Best regards, Minnie Gao, Operations Manager

Kia Ora Andy, Thank you for taking time to write feedbacks of your recent stay. I am sorry that you felt the room size isn't up to your standard. Room sizes, motorway and non-motorway facing features are mentioned clearly across all the platforms and confirmation. Our team would be more than happy to assist you with upgrading to a spacious non-motorway studio. Even though supermarket, mall and dairies are only 5 minutes walk away, we are in a process to explore options to make it more convenient for guests. Vending machine is one of them. Hope it will amaze you when you visit the hotel again. Many thanks. Best regards, Minnie Gao, Operations Manager

Kia Ora Aashna, Thank you for your 5/5 stars review of your recent stay at Ramada. We appreciate your feedback and cannot wait to welcome you back in the near future.Best regards, Minnie Gao, Operations Manager

Kia Ora Hillary, Thank you for 5/5 stars review of your recent stay at Ramada. We look forward to welcoming you back in the near future. Best regards, Minnie Gao, Operations Manager

Kia Ora CJ, Thank you for taking the time to leave such a lovely review. Our team is ecstatic to hear that you had a wonderful stay with us. Being in the heart of the thriving Newmarket has everything you need to have an enjoyable and pleasant stay. We're pleased that you noticed the cleanliness of our rooms and hotel. We hope to see you again in the near future. Please don't hesitate to contact our friendly team if you ever have any questions.Kind Regards James Front Office Team

Kia Ora Priyanka, Thank you so much for your review. Our team are thrilled to hear that you enjoyed your stay with us. It would be great to hear some feedback about what you loved about your stay. We look forward to welcoming you back to our hotel.Kind RegardsJames Front Office Team

Kia Ora Mandy, Thank you for your 10 stars reviews. So amazed to know that you are satisfied with the cleanliness, service and location. We look forward to welcoming you back again. Many thanks. Minnie Gao, Operations Manager

Kia Ora Alex, Thank you so much for taking the time to review our Hotel. We are super happy to hear that you found your stay perfect and relaxing. We look forward to welcoming you back in the near future. Kind regards James Front Office Team

Kia Ora Izzal, Thank you for your 5/5 stars reviews. Great to know that you loved the service, cleanliness and location of our hotel. Please do not hesitate to contact us when you visit Auckland again. Best regards, Minnie Gao, Operations Manager

Kia Ora Wesley, Thank you for your feedback. I am sorry that you felt our team wasn't helpful. On some occasion, our staff members are assisting guests on the floor, in the car park or somewhere outside of lobby. Apology that the team was not at the lobby when you seek for assistance. Please do not hesitate to contact us when you visit Auckland again, we will ensure to provide a comfortable stay to enhance your experience. Best regards, Minnie Gao, Operations Manager

Kia Ora Brenda, Thank you for your lovely reviews of your recent stay. Our team is so delighted to know that you loved the location and facilities of the hotel. We cannot wait to welcome you and your families back in the near future. Best regards, Minnie Gao, Operations Manager

Kia Ora Carl, Thank you for reviewing our property. We are happy to hear that you found our hotel both clean and comfortable throughout your stay. We are sorry to hear that you found the room noisy, all of our rooms are double glazed but if you are a light sleeper you may be more sensitive to the sound. Please don't ever hesitate to contact our staff to confirm what room you have booked. We offer a wide range of rooms away from the motorway as well. We look forward to welcoming you back soon in the near future. Kind regards James Front Office Team

Kia Ora James, Thank you for taking the time to leave our property a lovely review. We value your feedback. We are so happy to hear that our location was convenient for your stay. Being in the heart of the beautiful Newmarket everything is within arms reach for you to have an amazing and memorable stay. We look forward to welcoming you back in the near future. Kind Regards James Front Office Team

Kia Ora Yoko, Thank you for reviewing us.We're pleased you enjoyed your stay, we would love to hear some feedback about what made your stay with us great. We look forward to welcoming you back in the near future.Kind Regards JamesGuest Service Agent

Kia Ora Anna, Thank you so much for your 5/5 stars reviews. Great to know that you felt very satisfied with the value and cleanliness of the rooms. We cannot wait to welcome you in the near future. Many thanks. Minnie Gao, Operations Manager

Kia Ora Rebecca, Thank you for your reviews and your time over the phone. It's delighted to know that you were very satisfied of your recent stay at Ramada, however scored it wrong. We are working hard with Expedia technical team to see how it can be revised or reviewed. We look forward to welcoming you and your families back in the near future. Best regards, Minnie Gao, Operations Manager

Kia Ora Teajalam, Thank you so much for your reviews. We are so amazed to know that you loved the experience at Ramada Newmarket, especially the cleanliness and location. Our three bedroom apartment is over 100 square meters with three double wardrobes, which should be enough for a family of four. Please do not hesitate to contact reception, we would be more than happy to free up storage space or store extra luggage at reception (free of charge). We look forward to welcoming you and your families back in the near future. Many thanks.