Chelsea, While we’re thrilled to hear that you found the property to your liking, we’re disappointed to hear that there was noise issues that didn't give you the best sleep. I am truly sorry for this we want all of our guests to get peaceful nights sleep. We hope you’ll have a chance to come back soon.

While we’re thrilled to hear that your stay was good, we’re disappointed to hear that you had to deal with noise, a bug and weed smell from other guests. As we are a non smoking hotel not everyone is as courteous as they should be when it comes to following rules. I do hope if you are in the area in the future you will give us another chance to WOW you.

With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon!

Thank you for sharing this positive review. We appreciate our location here in Atlanta just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

Kelvin, I'm sorry you where not satisfied fully with your stay due to the fact they would not give you a room with two beds. I would like to say the reasoning for this is because you booked a Queen at one rate which was lower then came in and asked for a double room which is a higher rate. When it comes to booking through a third party like Expedia you get the room at which you paid for. The only time we would change the room is if we didn't have your room type available, but in this case we did. We can not change or modify any third party reservations so if you wanted a double bed a call from you to Expedia should have been made so they could have modified your booking. I hope to see you back again! Yours in Hospitality

Thank you for the great review! We hope to see you back again soon!

Karamo, Thank you so much for the kind review. I am glad that you had an amazing stay. Hope to see you back soon!

Beverly, Thank you so much for the review. My apologies about the noise issue you had while staying with us. It does look like you stayed in the first floor we are an extended stay and try to keep a lot of the family with kids on the first floor. This is probably why so much noise no excuses for the noise but this is why. I would like to say though we always have a night attendant on at the hotel and we have security that is posted outside 5 nights out the week. The information on how to reach or contact the night attendant was on the purple pamphlet given at check in. We would never leave the hotel unattended through the night. Hope to see you back again so we can give a better experience.

Sebastien, I am so sorry that your stay with us was not up to your standards. Unfortunately we are an extended stay hotel so no you are right we do not serve breakfast or coffee but that is something that you should of looked into before staying if its something you wanted. If you had any noise complaints or room problems as far as you bed is concerned if you would have brought this to our attention we defiantly would have done our best to find a solution so that you where comfortable while staying with us. As far as the laundry room is concerned no one has had any issues with the dryers or if they have no one has come to tell the front desk so that we can fix and address the problem if no one tells us how are we supposed to know and make it right. Also the elevator yes the button was pressed in but we called the technicians as soon as we found out the time it took the tech to come out is out of our control all we can do is keep calling if they haven't come and we did that, but the elevator was still working and fully functional the elevator was not broken, I feel maybe that was your choice to take the stairs.We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

Dear Mr. CobyWe’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you give us another chance soon, so we can share a more positive experience.

Thank you for choosing us for Savannah Suites. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Savannah Suites in the near future.

Thank you for taking a moment to share a review at Savannah Suites. Our team is so glad to hear that for the most part you enjoyed the hotel. We look forward to seeing you again soon.

Ricardo, Thank you so much for the kind review! Hope to see you back soon!

Thank you for providing feedback on your recent experience at Savannah Suites. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

Beverly, Thank you so much for the amazing review its deeply appreciated. We are super happy you found the hotel and our staff to your liking. Next time your in the area come back and see us!

Pernell, I am so sorry you had all of these issues, when we spoke you did not mention all of the above issues we only spoke about items being underneath your bed which I humbly apologized for. I told you to contact Expedia cause you had a prepaid reservation so that I can further assist you and I never heard anything further about this. I hope the next time you around you come see us so that we can make this negative stay a positive one!

Dear Leith, Sorry to hear that your stay was less then what you expected. As we did speak and I moved you to a room away from the noise, and upgraded your room and made sure the AC was working. You stayed for 2+weeks. The noise I do apologize about we keep the family's with kids on the first floor this is why I moved you to the top floor once I was aware of your issues. The beds we are in the process of updating and changing out. We do have kitchenettes I do not know why you stated we do not and we have all items needed for the kitchen, plates, bowels, cups, utensils to eat with and cook with, also pots and pans in every room. I did my best after knowing your issues to make you comfortable for the rest of your stay. Yours in Hospitality

Thank you for your review! Come back and see us again!

Thank you or your review. Hope to see you back again.

Martha,Thank you so very much for the amazing review! I am so glad you found our hotel to your liking. Hope to see you back soon!

I do apologize that your stay was not up to standards. We have passed on this information so that we can get this taken care of. I hope that in the future you may give us another chance so we can turn this bad stay into a positive one.

Hello Shadae, I do apologize that you where faced with these issues upon arrival at the hotel. Our staff checks in all reservations when they come through our system we do this because we do close at 11pm. If we can not check you in prior to 11 pm then you are a then a no show. Some of the issues we run into when trying to check in a reservation is the card on file does not authorize for whatever reason the computer may give, fraud, insufficient funds, need physical card these are just a few reasons why sometimes we can not check in a guest. Per all reservations a valid credit card needs to be placed on reservations to have a guaranteed room.Again I am so very sorry you had to deal with this when you came to the hotel I do hope in the future you will give us another chance.

Annika, Thank You for taking the time to leave us a review. I do see that your stay was less then great and I do apologize for this. If you could reach out to us and let us know where we fell short so we can try to fix this would very much appreciate it.

Hello Shari,I am sorry your stay was less then what was expected, we have passed down this information and we are taking the steps to take care of it, so it doesn't happen in the future. I am also sorry that you had to stay on the third floor but with any hotel if we are aware of situations prior to arrival we will place the best we can it always goes off what we have available that day for check ins, your reservation was not noted about any special requirements. Hopefully your give us another chance and we can turn this around and have a better experience.

Hello Joshua,Thank you for sharing a review of your recent experience. Our team here at Savannah Suites is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

Hello Hailey,Thank you for taking a moment to share your experience at Savannah Suites. We are so pleased to hear you found our rooms and Kitchens to your liking. We look forward to welcoming you back again soon.

Thank you for your review.

Dear Felicia,Thank you for taking the time to write this review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our property did not meet your expectations. Your remarks have been noted, and we have made the proper steps to remove all shortcomings. We hope to see you again will do everything in our power to exceed your expectations next time.

Thank you for sharing a review of your recent experience. Our team here at Savannah Suites is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

Thank you for your review. I do apologize that we your stay was not up to standards. We have taken the appropriate steps to get this situation resolved.

Thank you for providing us with your valuable feedback. We’re disappointed to hear that our rooms wasn’t exactly to your liking. We do have a safety mechanism for the stove for safety reasonings. We hope you give us another chance soon, so we can share an even better positive experience.

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We have taken the proper steps to get this situation resolved.

Thank you for the kind review we are glad that you found your hotel to your liking! Please come see us again when your back in the area!

Mark,Thank you for taking the time and doing a review. Hope to see you back again soon!

Dorothy, Thank you for such a kind review. I am glad we where able to accomidate you so you felt comfortable. Come back and see us again when your in the area!

Veronica, Thank you so much for the awesome review! We love that you love the hotel. Hurry back!

Ke-nijah, Thank you for your review I do apologize that you were dissatisfied with your stay. We have taken the proper steps to assure this doesn't happen in the future. I hope you will give us another try in the future so we can make the stay a positive one all the way through.

Ashley, Sorry you didn't have a great stay. Feel free to contact the hotel if would like to discuss any issues you may have had.

Hello, Thank you for the feedback. I am so sorry that the room was not up to par upon check in as far as the smell was concerned. This issue has been addressed for future guests stays. I hope you will give us a second chance and come stay with us again.

Thank You Sherry! We appreciate you taking the time to write a review. Be save and Hurry Back.

Ericka, I do apologize that your room was not up to par. We have taken the steps to fix this situation so there are not any future problems. I hope you will give the hotel another chance in the near future.

Mark, Thank you for the review. Hope to see you back soon!

Theresa,Thank you for the review!Hope to have you back again soon!

Cindy,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Savannah Suites. We hope you’ll visit us again soon.

James, I do apologize that you felt this way when staying with us. The hotel is 100% non smoking and we definitely do our best to make sure it stays this way. We hope you’ll have a chance to come back soon.

Thank you for taking a moment to share your experience at Savannah Suites. Our team is so glad to hear that you enjoyed the hotel. We look forward to seeing you again soon.

Wendell, Thank You so much for the amazing review! We are so happy to hear you loved the hotel and staff. Next time your around the way come see us!

Thank you David for taking the time to write a review, it is appreciated. More importantly we are happy to hear you enjoyed your stay and will retur!

Vincent, thank you for the review. We hope you had a good stay!

Thank you William for taking the time to give us feedback. Please take care and Hurry back.