Dear Daniel,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Andrea,Thank you for such a positive review.It brings us immense pleasure to know that our proximity to the train station and the old city greatly facilitated your stay. We're delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations.While we note your rating on room amenities, we would like to highlight that our rooms are equipped with features designed for a comfortable stay, such as comfy beds and smart TVs, although we understand that preferences can vary.Our team strives to provide exemplary service, and your acknowledgment of their efforts is greatly appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Graham,Thank you for such a great review.It is heartening to know that the central location of ibis Amsterdam Centre contributed positively to your experience, allowing you to easily explore the highlights of Amsterdam. We also take pride in our team's dedication to service, and are thrilled to hear that their efforts resonated with you.While our rooms are designed in the European style, it is rewarding to see that this aspect did not detract from the overall enjoyment of your stay, thanks to the cleanliness and amenities provided.We are grateful for your intentions to choose us again for future visits; it is always a pleasure to host appreciative guests like yourself.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Albert, Thank you for taking the time to review your stay.We are delighted to hear that you found our bar a pleasant place to unwind and that our service met your expectations, reflecting the high standards we strive for at ibis Amsterdam Centre.However, we regret to hear that the room size did not align with your expectations, especially considering the financial outlay. While our cosy rooms are designed to be compact and efficient, as detailed in our descriptions, we understand that the perception of value can vary from guest to guest. Moreover, we are sorry if the room size impacted your overall experience with us.It is gratifying to note that the condition of our hotel was to your satisfaction, and we hope that the views provided a pleasant backdrop during your stay.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Terry, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you appreciated the central location of our hotel, which indeed makes exploring Amsterdam quite convenient.We regret to hear about your dissatisfaction with the pillow quantity and room size. While our cosy rooms are designed to maximize space and efficiency, we understand that preferences can vary. We offer additional pillows upon request at the reception to enhance your comfort. Additionally, our televisions are equipped with Smart TV features ready to connect, offering access to various international channels, although we do not provide traditional cable services.We are continually striving to provide a comfortable and enjoyable experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Timothy, Thank you for taking the time to review your stay.Your commendations regarding the pristine cleanliness of our rooms, the impeccable condition of ibis Amsterdam Centre, the excellence in service, and the quality of our room amenities are truly appreciated. It is heartening to know that the efforts of our dedicated team have not gone unnoticed and contributed to a memorable start to your journey. Thank you for highlighting the aspects that made your stay with us a delight.Should your travels bring you back to Amsterdam, we would be honored to welcome you again to ibis Amsterdam Centre for another exceptional experience.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Rudy, Thank you for taking the time to review your stay.While we are pleased to hear about aspects of your stay that met your expectations, we regret that you found our rooms to be on the smaller side. Our cozy rooms are designed to maximize space and functionality, which is appreciated by many of our guests seeking convenience and value in the heart of the city.We are concerned to hear your remarks regarding cleanliness, as we pride ourselves on maintaining high standards of hygiene and cleanliness for all our guests. Our team is dedicated to ensuring that every room is thoroughly cleaned daily, and we regret if this was not reflected during your stay.We continuously strive to deliver comfortable and enjoyable experiences, and we are grateful for the opportunity to improve. Your insights are invaluable to us, and we will take them to heart.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Paul, Thank you for taking the time to review your stay.It is wonderful to know that our proximity to the Centraal train station greatly contributed to the convenience of your travels. Thank you for highlighting the condition and cleanliness of our hotel, which we take great pride in maintaining to high standards.However, we are sorry to hear that the room size did not fully meet your expectations. Our cosy rooms are indeed designed to be compact and efficient, providing all the necessary comforts within a smaller space. We regret that you found the service and room amenities to be less than satisfactory. While we do not offer minibars in our rooms, our guests can enjoy a variety of international channels on our Smart TVs, and we always strive to provide excellent service to ensure a pleasant stay. As for the bar and breakfast facilities, should you decide to give them a try during your next visit, we believe they will enhance your experience with us.Once again, we appreciate your comments, as they are crucial in our continuous efforts to improve our guest experience. Thank you for choosing ibis Amsterdam Centre.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Walter,Thank you for such a great review.Knowing that our central location, conveniently close to trams and Amsterdam Central Station, greatly contributed to your satisfaction fills us with pride. It is our aim to provide a prime starting point for our guests to explore the city with ease.We're also thrilled to hear that you found the condition of our hotel to be up to standard. Our team works tirelessly to maintain the quality and cleanliness of our facilities, and we're glad that our efforts have resonated with you.At ibis Amsterdam Centre, we strive to create a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we have succeeded during your stay. Should your travels bring you back to our vibrant city, we hope to be your hotel of choice once again.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Adam, Thank you for taking the time to review your stay.It is heartening to hear your appreciation for our functional rooms and the convenience of our prime location, just moments away from central transport links and shopping areas.While our rooms are designed with a modern, utilitarian approach to maximize both comfort and practicality, we are sorry to hear that you found the size and amenities not to your spouse's liking. We aim to ensure our guests have all they need for a comfortable stay, and we regret any inconvenience caused. As for the desired coffee machine, we acknowledge your suggestion and understand that such amenities contribute to a more enjoyable stay. We'll certainly take your feedback into consideration for future improvements.Your positive comments on room cleanliness, hotel condition, and service are greatly appreciated, as our team works diligently to maintain high standards. We're glad these aspects contributed to a satisfactory experience. Should you consider giving us another chance, we would be delighted to welcome you back to ibis Amsterdam Centre, ensuring a stay that both you and your wife will thoroughly enjoy.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Thomas,Thank you for such a great review.It is gratifying to hear that you found our location convenient for your travels around Central Station and that our breakfast options were to your satisfaction.While we are pleased with your positive comments, we noticed your rating of our hotel condition and would like to assure you that ibis Amsterdam Centre is committed to maintaining high standards. Our latest renovations were completed in 2021, ensuring our facilities remain modern and welcoming.Your commendation of our service is greatly appreciated. Our team strives to provide exceptional hospitality, and we are delighted to have met your expectations. Thank you for recognizing our commitment to cleanliness; our housekeeping staff takes great pride in maintaining our rooms to the highest standard.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Keith, Thank you for taking the time to review your stay.It is gratifying to learn that our staff's helpfulness and the view from your room contributed positively to your experience with us. However, we regret to hear about the unexpected extra charge during check-in. Our pricing policy aims to be transparent, and we apologize for any confusion caused. Please rest assured that our team is committed to providing accurate information to our guests. We are also pleased that you found the room cleanliness and overall condition of the hotel to your satisfaction. We continuously strive to maintain high standards of cleanliness and upkeep for the comfort of our guests. Although our rooms are designed to be space-efficient and cozy, we understand that preferences on room size may vary. We hope that the functionality of the room still provided you with a comfortable stay. The positive remarks on the service quality are much appreciated, and we will continue to uphold the high standards that ibis Amsterdam Centre is known for.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear David,Thank you for such a great review.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Katharine, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our staff welcoming. It is always encouraging to learn that guests appreciate the efforts of our dedicated team.We regret to hear about the oversight regarding towels in your bathroom. Please accept our apologies for any inconvenience this caused. Our team strives to ensure that all aspects of our guest's stay are attended to, and we are sorry for this lapse. We are committed to providing complete comfort and convenience, and we have taken note of your experience to prevent such occurrences in the future.We are grateful for your positive remarks on our service and hope that these aspects of your stay left you with a favorable impression. At ibis Amsterdam Centre, we continuously aim to provide a high-quality experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Louise, We would like to thank you for this review about your recent experience in our hotel.We appreciate your feedback regarding the size of our rooms and bathrooms. Our hotel offers various room sizes, including the Cosy rooms which are indeed smaller in size. These rooms are designed to provide a comfortable and affordable stay for our guests. For future visits, you may consider booking one of our larger room options, such as the Standard or Family rooms, which offer more space and additional amenities. We apologize for any inconvenience you may have experienced during your stay.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Christina,Thank you for taking the time to share your review.Your feedback is valuable to us as it helps us to continuously improve the service we offer. We're glad that we could accommodate your request for an early check-in.However, we apologize if the comfort of our beds did not meet your personal preference. Our beds are the 'Sweet Beds by Ibis', designed to offer a restful sleep. Additionally, we provide extra pillows upon request at the reception to ensure our guests' comfort. We regret to hear that the towels did not provide the softness you expected, and we are surprised by your comment on the carpet cleanliness as our housekeeping maintains strict daily cleaning protocols. Please rest assured that providing a clean and comfortable environment is a top priority for us.We also note your comments regarding in-room amenities. Our rooms are equipped with essential conveniences, and while we do not offer a minibar or a phone in the rooms, we ensure that our front desk is staffed 24/7 to assist with any guest queries. We provide a safety deposit box for the security of our guests' belongings, and our double-glazed windows are designed to minimize noise. We understand that after a long journey, any inconvenience can be amplified, and we are sorry this was the case with your experience.We are always striving to offer our guests the highest standard of service, and we would be grateful for the opportunity to welcome you back and make your next stay a pleasant one.We hope we can provide you with an improved stay in the future.Kind regards,Natasa Duricic, Operations Manager

Dear Thomas, Thank you for taking the time to review your stay.We are delighted to hear that the cleanliness of our hotel and the level of service provided by our staff met your expectations and contributed positively to your stay.However, we regret that the room and bathroom size did not fully meet your satisfaction. Our cosy rooms are designed to be compact and efficient, offering a modern, colorful decor and essential amenities for a comfortable stay, as reflected in our hotel description. We understand that preferences vary, and we strive to accommodate our guests' needs within the constraints of our urban location.Should you decide to stay with us again, we would be happy to assist you in selecting a room that better suits your preferences, including those with a view of the river, which are located on the higher floors and offer additional amenities. At ibis Amsterdam Centre, we are committed to providing a pleasant experience for all our guests.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

Dear Philip,Thank you for such a great review.It is heartening to know that our staff's global diversity contributed positively to your stay, reflecting the inclusive spirit of ibis Amsterdam Centre.We take pride in our comprehensive breakfast offerings and are elated that they exceeded your expectations. While we may not offer a full dining menu, our convenient pizza selection provides a tasty alternative for evening meals.Your commendation of our friendly staff, pristine rooms, and the overall condition of our hotel is immensely rewarding to us. The proximity to the train station and trams is indeed one of our prized features, and we are glad it added value to your stay. We also appreciate your acknowledgment of our room amenities, although we are curious to know if there was anything specific you felt could be enhanced.Lastly, we understand navigating multiple elevators may have been unexpected, and we hope this aspect did not detract significantly from your overall experience.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Jerome,Thank you for such a great review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Maria Ella,Thank you for such a positive review.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Lori, We would like to thank you for this review about your recent experience in our hotel.We are pleased to learn that you found our service to be excellent and that you appreciated the cleanliness and condition of our hotel.However, we regret that you found the room size smaller than expected. We aim to provide a cozy and efficient space, and we understand that preferences on room size can vary. For future visits, you may consider our larger rooms, which offer additional space for a more comfortable experience. Regarding your concerns about the price, please know that our rates are competitive within the Amsterdam city centre area, and we strive to offer the best value for our amenities and location.It is encouraging to know that our commitment to service was reflected during your stay. Our staff takes great pride in offering a welcoming and helpful environment for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Tammy, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our location close to Amsterdam Central Station met your travel needs, making your stay convenient and accessible.While we understand that you found the room to be small, we would like to point out that our cosy rooms are designed to maximize space and ensure comfort within the city centre where space is at a premium. We take pride in maintaining clean rooms and are pleased that this was reflected during your visit. It is also gratifying to know that the condition of our hotel and the service provided by our team met your expectations, as we strive for excellence in these areas.The positive aspects of your experience, such as our attentive service and the overall condition of our hotel, are what we aim for every guest to enjoy. At ibis Amsterdam Centre, we consistently focus on delivering quality experiences, and your comments affirm our commitment to this goal.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Beste Robert, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Natasa Duricic, Operations Manager

Dear Susan, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location to be excellent, as we strive to offer convenience to all our guests with our central positioning.However, we regret to hear that the size of our rooms did not meet your expectations. Our cozy rooms are designed to be compact and efficient, and we also provide options for larger rooms that might better accommodate your preferences for future visits. Regarding the breakfast, we apologize if at times it did not fully meet your satisfaction. We constantly aim to provide a variety of choices and will look into restocking items more promptly. While our evening dining options are focused on a selection of pizzas, we aim to provide a convenient choice for our guests after a day of exploring the city. We take your comments seriously and will consider expanding our menu to add more variety.In terms of service and amenities, we are sorry that these aspects did not entirely meet your expectations. Our team is dedicated to providing a high level of service, and we will reinforce our efforts to ensure a more enjoyable experience. The condition of the hotel is something we work diligently to maintain, and your comments will aid us in our ongoing improvements.We are pleased, however, that you found the room cleanliness to be satisfactory. We take pride in our daily housekeeping services, and it is rewarding to know that this aspect of our hotel met your standards.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Marina,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Julianne,Thank you for such a positive review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Estimado huésped, Gracias por elegir ibis Amsterdam Centre para su estancia en nuestra ciudad.Nos complace saber que encontró nuestra ubicación junto a la estación central conveniente para sus necesidades de viaje.Lamentamos que las obras de construcción en frente del hotel hayan podido afectar su experiencia; entendemos que esto puede ser molesto y apreciamos su comprensión mientras la ciudad realiza mejoras en las calles circundantes. Nos enorgullece enormemente que nuestro personal haya dejado una impresión positiva gracias a su excelente servicio.Entendemos que el tamaño de las habitaciones y los baños pueden no cumplir con las expectativas de todos nuestros huéspedes. Nuestros cuartos acogedores están diseñados para maximizar el espacio y la funcionalidad, y aunque son compactos, están equipados con todas las comodidades necesarias, como se destaca en nuestros servicios de habitación, para asegurar una estancia confortable. Nos disculpamos si la limpieza de su habitación no reflejó nuestros altos estándares y aseguramos que tomamos muy en serio la higiene y el mantenimiento de nuestras instalaciones.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Natasa Duricic, Operations Manager

Dear Guest, Thank you for this great review.We are delighted to learn that you appreciated the impeccable cleanliness of our rooms, reflecting our high housekeeping standards at ibis Amsterdam Centre. It is also heartening to know that the condition of our hotel met your expectations, following our latest renovations in 2021. Our team strives to provide exceptional service, and your acknowledgment of their efforts is greatly valued.Thank you once again for your kind words, and please consider ibis Amsterdam Centre your home away from home whenever you are in Amsterdam.We look forward to welcoming you back soon. Kind regards,Natasa Duricic, Operations Manager

Dear Freya, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our central location next to the train station was convenient for your travels around Amsterdam.While we are pleased that the ongoing city improvements did not cause significant disruption to your stay, we sincerely apologize for any perceived abruptness from our staff. Our team is trained to ensure that every guest feels welcome and supported, and we regret that we did not meet this standard for you. Regarding the timing of room availability, our check-in process begins at 3PM, although we understand the eagerness to settle in upon arrival. We strive to accommodate early check-ins when possible, and we regret any inconvenience caused by the wait.Your commendation of our bar, breakfast, and on-site shop is much appreciated, as we aim to provide a variety of amenities for a pleasant stay. The modern and colorful decor is indeed a point of pride for us, and we are glad it resonated with you. Lastly, we are taking your comments about room cleanliness very seriously and will ensure rigorous standards are upheld to provide a comfortable and welcoming environment for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Barry,Thank you for such a great review.We're delighted to hear that our central location and easy access from the airport contributed positively to your experience. It's wonderful to know that the variety of dining options available within walking distance met your expectations and added convenience to your stay.We regret to hear your sentiments regarding room cleanliness. Please rest assured that maintaining a high standard of cleanliness is a top priority for us, and we have daily housekeeping in place to ensure our guests' comfort and satisfaction.Moreover, we are glad that you found ibis Amsterdam Centre to be comfortable and our staff to be both helpful and knowledgeable. These aspects are indeed fundamental to our ethos of guest service excellence.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Patricia, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found the condition of our hotel to be satisfactory, reflecting our commitment to providing a clean and comfortable environment for our guests.However, we regret to hear your observations about the cleanliness of the outside area. Please rest assured that the maintenance of the hotel premises is of utmost importance to us, and we are looking into this issue with our housekeeping team to ensure our standards are upheld throughout. Regarding the service, we are sorry to hear that it did not meet your expectations. We strive to provide exceptional service to all our guests, and we will reflect on your comments to improve our guests' experiences.We are thankful for your positive remarks on our hotel's condition and want to assure you that we are taking your feedback seriously as we continuously aim to enhance our services.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

Dear Massi,Thank you for such a positive review.It's wonderful to know that our hotel's central location contributed positively to your stay, allowing convenient access to everything Amsterdam has to offer.The team here takes great pride in our buffet breakfast, and we're ecstatic that it was to your liking. High-quality food is indeed a perfect way to start the day!Furthermore, we're heartened by your comments on our staff's kindness. Our staff strives to provide a friendly and welcoming atmosphere for all our guests.Lastly, your recommendation is the highest compliment we can receive, and for that, we are truly grateful. It's guests like you that make our work incredibly rewarding.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear Nigel,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again soon.Best wishes,Natasa Duricic, Operations Manager

Dear Nicola,Thanks for taking the time to review your stay at our hotel.We are delighted to hear that you found our hotel to be well-maintained and appreciated the impeccable cleanliness of our rooms. Our team takes great pride in ensuring that every guest has a comfortable and enjoyable stay.While our rooms are designed to be compact and efficient, we are glad that you found them to be equipped with everything necessary for a pleasant stay. It's wonderful to know that our central location contributed to the convenience of your visit, allowing for easy access to transportation and the many attractions of Amsterdam.We are also thrilled to receive your compliments on our service. Our staff is committed to providing excellent customer service, and it's gratifying to know that their efforts have been recognized.We hope to welcome you back soon.Best wishes,Natasa Duricic, Operations Manager

Dear Megan,Thank you for taking the time to share this review of your stay.We are delighted to hear that you appreciated the central location of our hotel, making everything easily accessible by foot. We note your comments on the hotel's condition and service, and while we are proud of our modern amenities, we regret that some aspects did not meet your expectations. Our team strives to maintain high standards and your feedback is valuable in our continuous efforts for improvement. Additionally, we are pleased you found the room amenities satisfactory, complementing the comfort of your stay. Our housekeeping team works diligently to ensure rooms are clean and welcoming for our guests.Rest assured, we are committed to providing a pleasant experience for all our guests and hope to have the opportunity to better serve you in the future.We do hope to welcome you back in the future. All the best.Natasa Duricic, Operations Manager

Dear Alicia, Thank you very much for your feedback.We are glad to hear that you found our service to be excellent, as our staff strives to provide the best experience for our guests. We regret to hear that the room cleanliness and amenities did not meet your expectations. Our rooms are designed with modern decor and comfort in mind, and while they are compact, they are equipped with features such as smart TVs and high-speed WiFi to enhance our guests' stay. We apologize if this caused any inconvenience and appreciate your feedback as it is essential for our continuous improvement. Regarding the room size, we understand that space can be at a premium in city centre hotels. Our cozy rooms are indeed designed to be space-efficient and we try to make the best use of available space to ensure comfort and functionality for our guests.All of the team hope that we may be able to see you again in the future. Kindest regards,Natasa Duricic, Operations Manager

Dear Peter,We thank you for taking the time to review your recent visit.We are delighted to hear that our central location and the cleanliness of our rooms met your expectations and contributed positively to your stay. While we note your rating for our hotel's condition, rest assured that we maintain a commitment to providing a modern, welcoming environment, as reflected in our renovation efforts in 2021. We also appreciate your high regard for our service; our staff takes pride in ensuring a comfortable experience for our guests. Your feedback on room amenities is valued, and we continuously strive to provide the essentials that cater to our guests' needs, including our Sweet Beds by Ibis and complimentary high-speed WiFi.We hope to welcome you back in the future.Best wishes,Natasa Duricic, Operations Manager

Dear Lyndon,Please accept our sincere thanks for this kind feedback.We are thrilled to read your commendations regarding our dedicated team and the pristine condition of our hotel. It is heartening to know that our commitment to maintaining high standards of cleanliness and service has resonated with you.We look forward to the pleasure of seeing you again in the future. Kind regards,Natasa Duricic, Operations Manager

Dear Orlando, Thanks for sharing your point of view.We are delighted to hear that you appreciated the spacious accommodations in our newer tower and found the cleanliness and facilities of your room to meet your satisfaction.It is wonderful to know that our location provided you with convenient access to tram services and that our proximity to the Centraal Station was a notable advantage during your travels. We also take pride in the positive remarks regarding the service provided by our front desk team.We understand that a central location can sometimes lead to outside noise, and we regret any inconvenience this may have caused. We strive to ensure a comfortable stay for all our guests and offer rooms on higher floors with double glazing and earplugs to mitigate the noise from the bustling city. For future stays, you might consider requesting a room on the top floor with a river view for a quieter experience.We hope to welcome you back.Best wishes,Natasa Duricic, Operations Manager

Dear Michael, Thank you for your feedback on your stay.We are delighted to hear that you appreciated the hotel's prime location, just a stone's throw away from Amsterdam Central Station, and that our recent renovations met your expectations, providing a fresh and modern ambiance. Your compliments on the stunning views from our hotel have been well received, and we are glad they enhanced your stay. We truly regret that the room size did not meet your expectations. While our Cosy rooms are designed to be compact and efficient, we strive to provide all the necessary amenities for a comfortable stay. We are also thrilled to know that our staff's helpfulness and friendliness stood out during your visit, and that our commitment to cleanliness was evident, contributing to a pleasant experience. Thank you once again for acknowledging the positive aspects of your stay.We all hope to welcome you back in the future.Best wishes,Natasa Duricic, Operations Manager

Dear James, Thank you for taking the time to review your stay.We are delighted to hear that you found our staff to be excellent and that our location served your needs well. Our team strives to deliver the best service and a comfortable environment for all our guests, so your kind words are greatly appreciated.We regret to hear about the inconvenience caused by the internet service interruption during your stay. Please be assured that this was an exceptional situation and our team worked diligently to resolve the issue. We understand the importance of staying connected, especially when away from home.Additionally, we are pleased that you were satisfied with the amenities in your room. Our aim is to provide a comfortable and efficient space for our guests to relax and recharge.We hope we have the opportunity to welcome you back again.Kind regards,Natasa Duricic, Operations Manager

Dear Cheryl,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

Dear David,Thank you so much for your positive feedback following your stay.It's fantastic to hear that you found our hotel ideally located for getting around and appreciated the cleanliness of your room. Our team works diligently to ensure our guests have a comfortable and clean environment during their stay. We're also pleased to know that you were satisfied with the service provided by our team, as we strive to offer the best experience for our guests. While you rated the hotel condition at 80%, we continuously work on maintaining and improving our facilities to meet our guests' expectations. Our recent renovations in 2021 are part of our commitment to providing modern and comfortable accommodations.We hope to see you again in the future.Kind regards,Natasa Duricic, Operations Manager