Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, free cabanas

Reviews of Isleta Resort and Casino

4 out of 5
Isleta Resort and Casino
11000 Broadway Blvd SE, Albuquerque, NM

Reviews

8.2

Very Good

Rating 10 - Excellent. 567 out of 1010 reviews" "
Rating 8 - Good. 193 out of 1010 reviews" "
Rating 6 - Okay. 109 out of 1010 reviews" "
Rating 4 - Poor. 66 out of 1010 reviews" "
Rating 2 - Terrible. 75 out of 1010 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Crusita

Traveled with family and small children, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
There was nothing for the kids to do the room was poorly lit and the casino staff was rood
Stayed 2 nights in May 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always love Embers!
Stayed 3 nights in May 2024

6/10 Okay

Corrine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Shady people hang out here, I had two people talking about beating somebody down behind me. Horrible atmosphere. Our 1st room was overlooking the roof, cigarette burns in the window seal, crushed lamp shade, the room smelled, the carpet was gross. The 2nd room was much better. Cleaned and a small sitting area outside.
Stayed 1 night in May 2024

10/10 Excellent

Daniel, Farmingdale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in May 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

George, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Barbara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent. No restaurants were open, only fast food, which wasn't that good. Disappointing to say the least.
Stayed 1 night in May 2024

10/10 Excellent

Stan

Business traveler
Liked: Property conditions & facilities
Great Facility
Stayed 2 nights in May 2024

10/10 Excellent

Cathie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a casino, the rooms are quiet, relaxing and very nice. Staff at hotel, restaurant and casino very friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, great staff, comfortable rooms. Need more dining options.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice atmosphere
Stayed 2 nights in May 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere, quiet and fun games.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities
Great property, friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Bill

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No microwave in any room coffee maker slow fridge way to small had to trash our left overs from dinner because would not fit in Fridge and no way to heat up water was out for 7 hrs and couldn't flush toilet or was had to get on plane dirty and unshaven all the effort went into casino and intertainment not lodging will not use this place for lodging again and a lage percent of the slots are penny machines.
Stayed 2 nights in May 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We wish we had a microwave in the room
Stayed 2 nights in May 2024

10/10 Excellent

Coshayta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2024

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The onsite casino!
Stayed 3 nights in Mar 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was dark and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher, Hobbs

Stayed 1 night in Apr 2024

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and have fun
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Sparky at Embers is AMAZING!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ruben

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Adult beverages are not served to room. You can not bring drinks, so more options would be nice.
Stayed 1 night in Apr 2024

10/10 Excellent

nelson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often easy access from Albuquerque
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024

8/10 Good

Olga

Traveled with partner
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Mandi

Traveled with family
Disliked: Property conditions & facilities
This hotels rooms need a face lift. The furniture in the rooms are super old. The room is dingy and dated. There was a pubic hair in the bathtub. However, The pool and facilities were clean and fun.
Stayed 1 night in Apr 2024

8/10 Good

Alejandra

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
It was a good stay overall, the AC could been better. It was hot at times. We did not have a microwave in our room, just a fridge.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jared

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicer room and reasonable price than the local area nearby
Stayed 1 night in Apr 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help me and my wife
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is close to the Airport! I felt safe staying the night before my flight! The rooms were clean and the staff were very polite.
Stayed 1 night in Apr 2024

8/10 Good

Louis, Zionsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but too much construction going on and no signs to find the hotel entrance.. the other issue was no restaurant available today so we had to go outside the property to eat.. otherwise all good
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had taken my grandson and his 2 friends so they could swim and from the moment we arrived the staff was amazing! Thank you Sergio! They have an awesome food court and we will definitely be going back!
Stayed 1 night in Apr 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There were many eating options.
Stayed 1 night in Apr 2024

4/10 Poor

Guy

Disliked: Amenities
This is definitely not a 4-star property! It is outdated and the rooms have thin walls so you can hear everything from the next room over. The first morning I was woken up by cleaning staff who were talking in the corridors. The two other nights I was awake until 4am as people next door kept chatting. The rooms are old and need refurbishment if they want to keep charging top dollars. There is only one decent restaurant but bar staff there was unfriendly when we notified himthat he did not attend to us for 15min. Housekeeping is slow and each day my room was only attended to after 4pm even if the housekeeping sign was on since 9am!
Stayed 3 nights in Apr 2024

8/10 Good

Ruthanne

Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Isleta Resort is beautiful and staff is very courteous. Had a great stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. The restaurants were very good :)
Stayed 1 night in Apr 2024

10/10 Excellent

Wynonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yillah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gisel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlowe at the front desk was so nice and kind and upgraded us to a penthouse suite!!! AMAZING!!! He made our night!
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob, Arvada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again soon.
Stayed 2 nights in Mar 2024