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Reviews of Radisson Blu Resort, Al Hoceima

5 out of 5
Radisson Blu Resort, Al Hoceima
Plage Sfiha KM 7 Hotel, Ait Youssef Ou Ali, Al Hoceima

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

El Mehdi

The property location
Stayed 3 nights in May 2024

10/10 Excellent

Haythem

Stayed 5 nights in Jul 2023

2/10 Terrible

Ali

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We got at the radison at 2pm which is the early checking time there was only one girl at the reception and so many families waiting, we got the keys at 3.30 When we got to room AC was not working the next day I went to the reception to ask for another room or quick repair they said don’t y worry we will send u a techniacian right away the techinician showed up at 2 am I was in deep sleep, he finally could not fix I buffet was horrible not enough staff no one to seat u no one to bass the tables I had to spend 45 to find a table and find someone to clean it The pizza was scarce my Daugherty had to wait 30 to 45 min to get a slice of pizza the food in general was tasteless The staff was not friendly one train driver was so rude He didn’t want to give me a lift but he took other family while I was waiting super rude Very poor customer service overall
Stayed 3 nights in Aug 2023

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
Disappointing
We have stayed in many hotels in Morocco along our route. The check in was incredibly slow, the food was terrible. They lost our car keys. Areas are left dirty particularly the toilets.
Stayed 1 night in Jul 2023

10/10 Excellent

Yassir

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except we had a hard time finding the location
Stayed 3 nights in Jun 2023

10/10 Excellent

Otmane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is professional and welcoming. Najib, the night shift clerk was very helpful and nice during the booking process. Thank you! It was a nice stay.
Stayed 4 nights in May 2023

10/10 Excellent

Abdelkamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

souad

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, calme , personnel au top . Établissement très propre . Ayant fait plusieurs hôtel au maroc celui ci est vraiment top . Nous avons passé un très bon séjour en famille
Stayed 7 nights in Aug 2023

6/10 Okay

FOUZIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
En fait d’hôtel c’est plutôt un club de vacances all inclusive Pour les amateurs du genre c’est très bien Nous étions déçu car ça n’est pas ce que nous recherchions surtout côté repas gros point négatif car la formule buffet à volonté en plus d’être source de gaspillage n’offre pas une prestation à la hauteur du prix
Stayed 2 nights in Aug 2023

4/10 Poor

El Kaddouri

Stayed 9 nights in Jul 2023

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Premier All inclusive au Maroc
Dans l’ensemble le séjour est satisfaisant. L’hôtel était complet ce qui s’est reflété sur la qualité de service. L’hôtel manque d’organisation, il y a des points importants à améliorer notamment au niveau de la propreté et de la gestion du service de restauration du petit déjeuné au dîner en passant par les espaces bar. Le personnel est serviable et de très grande volonté, mais il manque beaucoup d’organisations et de fermeté face à l’incivilité de certains estivants.
Stayed 3 nights in Aug 2023

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, property conditions & facilities
It's great
Stayed 4 nights in Aug 2023

4/10 Poor

Nordin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, food not in stock. Drinks not in stock. Waiting to lang for some food or drinks. Not a great experience.
Stayed 2 nights in Aug 2023

8/10 Good

Faicel

Liked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Dikra

Disliked: Staff & service
Stayed 4 nights in Jul 2023

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi opgezet hotel maar nu al slecht onderhouden, zo jammer! Slechte schoonmaak. Personeel doet enorm zijn best voor de gasten maar word slecht behandeld door meerdere! Ontbijten en diner was vreselijk, eten was goed maar doordat het zo enorm druk was leek het eerder oorlogsveld dan rustig te kunnen eten..
Stayed 7 nights in Jul 2023

4/10 Poor

Ikram

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible service
Check in took 3 hours. When we got the room, the aircondition wasnt working, and the shower broken. I called reception 6 times, but they never sent anybody to fix it. The breakfast didnt have a variety of options. The buffet at the main restaurant costed 300 dirham pr. Person if you did not buy all inclusive. The other 2 restaurants were for special guests only, so we could not eat there, and we never got an explanation regarding what special guests where. Nice looking hotel, but terrible service.
Stayed 4 nights in Jul 2023

6/10 Okay

Naima

Traveled with family and small children
Liked: Amenities
Het zag er allemaal goed uit maar het was het allemaal net niet. Te druk en te weinig personeel waardoor je echt lang op je koffie moet wachten en uiteindelijk zelf actie moet ondernemen. Ze hadden een grote tonijn voor op de bbq dat was wel next nevel de rest heeft nog tijd nodig.
Stayed 4 nights in Jul 2023

8/10 Good

Mustafa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Yous

Traveled with family and small children
Liked: Staff & service
Het is een mooie en grote hotel, bij aankomst hebben we 1u30 op onze bagage moeten wachten. Mijn baby had dringend pampers nodig. Wij hebben dan zelf onze bagage gezocht en binnen gebracht. De badkamer had roestplekken en waterschimmel, de sproeier werkte niet optimaal. Het stonk er naar riool. Er was ook geen licht buiten aan onze suite. Het zwembad is ook niet diep je kan niet echt baantjes zwemmen. En heel veel lawaai aan het zwembad door de animatie. Er is.maar 1 zwembad.Het eten was goed en gevarieerd het wordt de hele tijd bijgevuld, behulpzame werkers. Er was ook zeer goede airco in de kamer. De kamers waren groot en ruim.
Stayed 3 nights in Jul 2023

8/10 Good

horia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Nassir

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Younes

Stayed 3 nights in Jul 2023

8/10 Good

Faycal

Liked: Staff & service, property conditions & facilities
Bis auf das die Zimmer nicht richtig sauber gemacht worden sind, ist sonst alles TOP
Stayed 2 nights in Jul 2023

8/10 Good

Faycal

Stayed 1 night in Jul 2023

8/10 Good

Redouane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Berfin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Mooie resort. Ontbijt mag beter!
Stayed 1 night in Jun 2023

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima la spiaggia, ristorante un po’ da mensa, non rispondente alla qualità del nome Radisson. Personale molto volenteroso
Stayed 2 nights in Jun 2023

10/10 Excellent

Sanae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een super mooie ervaring. Mooie hotel en super vriendelijke personeel! Voor herhaling vatbaar!
Stayed 3 nights in May 2023

8/10 Good

Nezha

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hoceima
Convenablement, malheureusement la plage devant n’est pas assez entretenu,le programme activité n’est pas affiché On se lasse tes vite de la restauration, car ce n’est pas par thèmes
Stayed 5 nights in Aug 2022

8/10 Good

Taoufik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2022
Response from Rasisson Blu Resort Al Hoceima on Aug 16, 2022
Bonjour, Nous vous remercions pour vos encouragement. Au plaisir de vous accueillir de nouveau au Radisson Blu Resort Al Hoceima. Cordialement, La direction

10/10 Excellent

adil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concernant l’infrastructure rien à signaler moderne et de très bonne qualité, le mobilier moderne et neuf. Le Kids club dans les normes internationaux avec 4 salles (dessin ; jeux ludiques et de sociétés ; télévision ; repos) leur propre bassin pour les petits et un espace extérieur avec divers jeux de plein air. Les éducatrices sont intentionnées et les petits reçoivent le goûter sur place avant d’être récupérer par les parents. Nourritures plus que correcte avec beaucoup de choix pour tout le monde, les gâteaux et pâtisseries sont délicieux. Le gaspillage de la nourriture par les estivants et l’incivisme des estivants concernant la plage de l’hôtel, ils laissent les bouteilles d’eau et les verres vides sur place en quittant les lieux.
Stayed 7 nights in Jul 2022
Response from Rasisson Blu Resort Al Hoceima on Aug 16, 2022
Bonsoir, Nous vous remercions pour vos encouragement. Au plaisir de vous accueillir de nouveau au Radisson Blu Resort Al Hoceima. Cordialement, La Direction

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It was very comfortable. I want to stay at this hotel again. I think it will be a better hotel if the following things are improved. 1. The pool area guard is working properly. 2. Cool juice, white wine, and water and serve them to customers.
Stayed 3 nights in Jul 2022
Response from Rasisson Blu Resort Al Hoceima on Aug 16, 2022
Dear Guest, We would like to thank you for your encouragement and we'll be happy welcoming you again at the Radisson Blu Resort Al Hoceima. Best regards, The management

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel génial
Pas de mot pour décrire la gentillesse et le professionnalisme de toute l’équipe de Radisson Bleu vraiment merci pour votre accueil et gentillesse nous étions considérés comme des reines. Merci infiniment également au directeur général qui prend le temps de parler à ses invités. Merci à Fatima du spa ainsi que Selma du restaurant je remercie aussi tout le reste de l’équipe. Nour a été tellement chouchouté. Je reviendrais sans hésitation
Stayed 2 nights in Jun 2022
Response from Sémi on Jul 6, 2022
Bonjour, Merci sincèrement pour vos compliments qui nous encouragent à continuer à accueillir et servir nos invités au sein du Radisson Blu Resort Al Hoceima. Je vais partager votre satisfaction avec Fatima et Selma ainsi qu'à l'ensemble de nos équipes. Nous espérons vous revoir parmi nous très bientôt. Sémi,