Ratings based on 296 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 29, 2024 on Expedia
Comment from Hotel Management
May 31, 2024 by Sophia CSR, Hotel Management
Hi Micheal,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
by A verified traveler
Posted May 15, 2024 on Expedia
Affordable hotel near my destination. Comfortable room and easy to check in.
Comment from Hotel Management
May 16, 2024 by Sophia CSR, Hotel Management
Hi Regina,Thank you for your positive feedback. We're delighted to hear that you found our hotel affordable, your room comfortable, and the check-in process easy. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.
by A verified traveler
Posted May 6, 2024 on Expedia
Comment from Hotel Management
May 7, 2024 by Sophia CSR, Hotel Management
Hi Trenisha,Your favourable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Sophia CSR, Hotel Management
Hi Jeffrey,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Property was well kept. Room was clean and orderly. Not too crazy about coffee stuff being in the bathroom but otherwise it was a good stay. Breakfast was great. Property is close to Walmart so if you need anything, it’s right there. Would recommend this property over any others.
Comment from Hotel Management
Mar 26, 2024 by Sophia CSR, Hotel Management
Hi Julia,We are pleased to hear that you had a good stay and that you found our property well-kept, the room clean and orderly, and the breakfast great. We appreciate your feedback regarding the placement of coffee items and will consider this. Thank you for recommending our property, and we look forward to welcoming you back for another enjoyable stay in the future!
by A verified traveler
Posted Mar 11, 2024 on Expedia
The bed was extremely comfortable! Most hotel beds are "adequate" at best - but here, the beds were extremely comfortable. The staff was very welcoming and helpful. The free breakfast was an added bonus!
Comment from Hotel Management
Mar 12, 2024 by Sophia CSR, Hotel Management
Hi Regina,Your reviews inspire us to consistently surpass expectations and deliver our finest service by your reviews. We are happy to hear that you are finding our offers enjoyable, and we promise to continuously provide you with facilities and services that make you smile. Anticipating making your subsequent visit even more enjoyable than the previous one.
by A verified traveler
Terrible
Posted Feb 29, 2024 on HotelsExtremely rude customer service
Comment from Hotel Management
Mar 2, 2024 by Sophia CSR, Hotel Management
Hi Laura,We apologize for the negative experience you had with our customer service. Your feedback is important to us, and we would like to understand more about your experience to address the issue. We take your feedback seriously and strive to provide exceptional service to all our guests.
by A verified traveler
Posted Jan 15, 2024 on Hotels
Comment from Hotel Management
Jan 16, 2024 by Sophia CSR, Hotel Management
Hi Don,Getting a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
by A verified traveler
Posted Dec 22, 2023 on Hotels
Comment from Hotel Management
Dec 24, 2023 by Sophia CSR, Hotel Management
Dear Guest,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 10-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.
by A verified traveler
Posted Dec 14, 2023 on Expedia
Comment from Hotel Management
Dec 16, 2023 by Sophia CSR, Hotel Management
Dear Guest,It brings us joy to hear about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
