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Coco Tulum Hotel

2.5 star property
Beachfront hotel with relaxing spa services

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Coco Tulum Hotel

Tower Suite Panoramic view with terrace | Balcony
Oceanfront Premium | In-room safe, bed sheets
Partial Ocean View room private bath | In-room safe, bed sheets
Restaurant
Beach bar
Reviews
8.4

Very good

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Carretera Boca Paila KM 7.5, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)101 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

No hot water the 3 days we were there and one day water stop water. Front desk girls are not helpful at all. Can’t che...
natalie
Mar 27, 2024
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Room options

View all photos for Jungle view room private bath

Jungle view room private bath | In-room safe, bed sheets

Jungle view room private bath

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Partial Ocean view room Shared bathroom

Partial Ocean view room Shared bathroom | In-room safe, bed sheets

Partial Ocean view room Shared bathroom

8.3/10 Very Good

Highlights

Air conditioning
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean view room Beach zone

Ocean view room Beach zone | In-room safe, bed sheets

Ocean view room Beach zone

10/10 Exceptional

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Partial Ocean View room private bath

Partial Ocean View room private bath | In-room safe, bed sheets

Partial Ocean View room private bath

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanfront Room

Oceanfront Room | Beach/ocean view

Oceanfront Room

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Ocean view Room 2nd floor

Tower Ocean view Room 2nd floor | Beach/ocean view

Tower Ocean view Room 2nd floor

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Bachelor Casita Garden view 4 people

Bachelor Casita Garden view 4 people | View from room

Bachelor Casita Garden view 4 people

Highlights

Air conditioning
2 bedrooms
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 3
  • 2 Queen Beds

View all photos for Tower Suite Panoramic view with terrace

Tower Suite Panoramic view with terrace | In-room safe, bed sheets

Tower Suite Panoramic view with terrace

7.5/10 Good

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden view Shared bathroom

Garden view Shared bathroom | Terrace/patio

Garden view Shared bathroom

8.3/10 Very Good

Highlights

Air conditioning
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanfront Premium

Oceanfront Premium | Beach/ocean view

Oceanfront Premium

10/10 Exceptional

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • 129 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View room private bath

Garden View room private bath | In-room safe, bed sheets

Garden View room private bath

7.7/10 Good

Highlights

Air conditioning
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Club Master Suite Jacuzzi

Beach Club Master Suite Jacuzzi | In-room safe, bed sheets

Beach Club Master Suite Jacuzzi

Highlights

Air conditioning
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Private beach nearby, white sand, beach umbrellas, beach towels
Nueva Vida de Ramiro
Pool
Breakfast included
Spa
Parking included
9.0 out of 10, Wonderful, (690)
The price is $160
$197 total
includes taxes & fees
Jun 3 - Jun 4
Nueva Vida de Ramiro

About the neighborhood

Tulum

Located on the beach, Coco Tulum Hotel is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. With snorkeling and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 16 min walk
  • Tulum National Park - 3 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • Chambao - 7 min walk
  • Mia Restaurant & Beach Club - 12 min walk
  • Checkpoint Ciao - 15 min walk
  • Taboo Beach Club - 7 min walk
  • Bula Tulum - 13 min walk

About this property

Coco Tulum Hotel

Hotel near Tulum Beach
At Coco Tulum Hotel, you can look forward to a beach bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to aromatherapy, a body treatment, or a massage at the onsite spa. Free WiFi in public areas and a bar are available to all guests.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and beach towels
  • A water dispenser, smoke-free premises, and concierge services
  • Guest reviews give good marks for the beach locale and helpful staff
Room features
All 50 rooms offer comforts such as air conditioning, as well as thoughtful touches like safes and room service.
Other conveniences in all rooms include:
  • Showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Coco Beach Club

Things to do

  • Beach yoga
  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 290 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Coco Tulum Hotel
Coco Tulum
Coco Tulum Hotel Hotel
Coco Tulum Hotel Tulum
Coco Tulum Zen Zone Hotel
Coco Tulum Hotel Hotel Tulum

Frequently asked questions

Is Coco Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Coco Tulum Hotel?

As of Jun 2, 2024, prices found for a 1-night stay for 2 adults at Coco Tulum Hotel on Jun 3, 2024 start from $68.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Coco Tulum Hotel?

Self parking is free at this property.

What time is check-in at Coco Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM. Late check-in is available during limited hours.

What time is check-out at Coco Tulum Hotel?

Check-out is at noon.

Does Coco Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 290 per vehicle applies.

Where is Coco Tulum Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Tulum National Park are also within 2 mi (3 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 485 reviews" "
Rating 8 - Good. 117 out of 485 reviews" "
Rating 6 - Okay. 53 out of 485 reviews" "
Rating 4 - Poor. 28 out of 485 reviews" "
Rating 2 - Terrible. 32 out of 485 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Osama

Liked: Amenities
All good so far , amazing reception team as well room / guest service
Stayed 1 night in May 2024

6/10 Okay

Olukayode

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2024

8/10 Good

Jason

Traveled with group, Traveled with partner
Liked: Amenities
I really loved the grounds around our hotel and the privacy in our palapa! Staff was absolutely amazing as well!
Stayed 10 nights in Mar 2024

4/10 Poor

natalie

Disliked: Cleanliness, property conditions & facilities
No hot water the 3 days we were there and one day water stop water. Front desk girls are not helpful at all. Can’t check in early AC goes in and out
Stayed 2 nights in Mar 2024

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
The welcome was great from the lady that served me. They first gave me the wrong room but she immediately corrected it. The room was spacious and pleasant. The toilet area could use a little work. The cleaning staff are amazing but no english. The beach was always clean. Men worked very hard to clear away the seaweed from overnight. Some staff at the beach are pleasant but some have more of "guard" presentation and not friendly. The food is not exactly my cup of tea. A little blah for what you pay for. The breakfast was the same thing everyday and not great and no meat. Basic scrambled egg, some sort of tortilla chips and sauce, toast, flat dry pancakes, cut fruit and boxes of cereal. Basic coffee and tea. Overall for the location its far from anything else on the strip. Highly recommend transportation. The road to the hotel is very dark in comparison to farther down where all the restaurants and shopping are located. On the plus side its peaceful.
Stayed 7 nights in Mar 2024

6/10 Okay

louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was a simple hole in the floor with dirty, sandy, foamy, moldy water. I saved up for this vacation and the pictures shown, were definitely false advertising. I WANT A FULL REFUND. The comforter on the bed smelled dirty with a mixture of old lady perfume. It was disgusting to imagen someone else's sweat was still on that comforter. The lounge chairs kn the beach are rotting feel almost unsafe, like they are about to collapse when you lean on them, they wooden painted white, but peeling everywhere, the cushions are filthy. Very disappointing. I emailed them directly and didnt even respond, no apology nor acknowledging my email whatsoever. Thank you in advance for responding to my email and reuest. I have pictures if you need them. My email me and i will attach pictures.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Great staff, pictures don’t do justice, better than expected.
Stayed 3 nights in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Feb 2024

8/10 Good

Alexa Games

Stayed 5 nights in Feb 2024

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Howard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The hotel room was nice but the air conditioner leaked into the room creating a musty odor. The property is awesome. Several restaurants and bars to choose from. If you walk on the road be careful, heavy traffic with very little room for pedestrians. The beach was some of the best that Mexico has to offer.
Stayed 5 nights in Feb 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Power went out everyday, water cut off a few times,
Stayed 4 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Cory

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I regret staying here. I booked a room for myself, my wife, and daughter. I specified she was 14 years old when I booked, which should have registered in their system as 3 adults. When I checked in, I was told I had to pay another $50+ tax for my daughter. Then we we saw our room, we only had one king bed. The room was tiny and the beach wasn’t great. They had a beach club next to our room that played very loud music with bass that went on way after midnight. I do not recommend this hotel. There are much better options. I’ve been to Tulum several times and this has been my least choice.
Stayed 1 night in Feb 2024

6/10 Okay

olga

It’s nice that this place is affordable. But it kind of needs to be freshened up. Food at the restaurant is pretty bad for the price of 5 start boutique hotels.
Stayed 6 nights in Feb 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an incredibly beautiful hotel. Perfect location. Very romantic.
Stayed 11 nights in Jan 2024

10/10 Excellent

Randal E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Beauty
The Resort was the exact medicine we were looking for. Very low key semi-off the grid away from the corporate chains. We booked the only 3rd floor Panoramic Room they have and the breeze/views were incredibly mesmerizing. Friendly staff. Use the Bug bed net for sure.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sherika Pearl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a more calm relaxing stay and Coco Tulum was the perfect place. Thank you.
Stayed 7 nights in Feb 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabins on the beach. Very clean and well maintained
Stayed 2 nights in Feb 2024

10/10 Excellent

Nataliia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2024

2/10 Terrible

monique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever… they have misrepresented the property on their Instagram and my stay was less than ideal… they refused to honor the credit I was offered cause I literally had to leave … I’m so dissapointed, it’s not what it use to be and is run down and needs a complete revamp… just do yourself a favor and stay somewhere else.

8/10 Good

jerad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great location
Stayed 3 nights in Feb 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Jeremiah Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I were there for her birthday and just needed to get away and we did just that! The property was beautiful, and the ease of access to the beach was better than any other hotel by a long shot The few things we did not like about the room were the beds. The sheets and comforters were great but the bed was as solid as a rock. We were greatly disappointed by this. We were there for 8 days and on the 3rd day it was really getting to us. We had the most expensive room so I doubt the others are any better The second was the bathroom. After no less than 5 minutes into your shower the area would be flooded due to poor drainage and the fact that there were no mats, only the hard slick rock to walk on made for a very easy slip/ fall hazard, which could easily end your vacation. The water that was used for the shower and for the sink to rinse your face or use for brushing your teeth was extremely salty. This is my first time in another country and so close to the beach, so I’m not sure if this is how the rest of the hotels there are but highly doubtful The third thing, false advertising! The pictures online of our room showed it to be two stories. This was not the case. Online they had a mixture of both top and bottom rooms for one listing, this was very misleading and wrong on their part All in all outside of those few things me and my girlfriend would definitely stay here again. The staff, the service, and the food was amazing. Fix the beds, we are coming back!
Stayed 8 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5