8/10 Good
Erica
Traveled with group
Jun 1, 2024
Liked: Staff & service, amenities, property conditions & facilities
The registration had a nasty attitude when we arrived and gave us someone else's room as we open the door we saw some one undressing. The reception ignored us when we returned to the front desk and had us waiting 15 min to help us. We had a long day and wanted to eat everything was close except for the sports bar wich was horrible i cant believe they would even give us that food cold hot dogs nasty burger meat and cold nacho cheese sauce it felt like it was circus food cold and disgusting they really need to consider giving tenders and fries at least. I slipped in their pool and no one cared i was limping the whole vacation they charged me 33$ for a bandage to rap my foot. Other than that i guess it was good the resort was huge the buffet was delicious never made it to steak house due to the lack of reservation system u must show when you are ready and stand on a long line 30 min ahead of time. The pools were nice the beach was close but the bar staff likes to ignore people if you don't tip its obvious you could be waiting around for 20 min just for a drink.
Erica
Stayed 5 nights in May 2024