Find luxury hotels in Playa del Carmen

"Very clean and organized "

"No need to leave the property unless you just want to, everything you need and food was excellent. Staff very friendly and helpful. "

"Food was fantastic, service was wonderful and the resort was beautiful "

"Beautiful and everything you need in one place"

"The staff were very nice and made our experience even more enjoyable. "

"This is probably the 5th all inclusive resort that my wife and I stayed, usually when the price is lower than the average I'm a little skeptical and I always tried to book at the higher end of the average price, but I gave a try at this one (lower end price) and did not regret! You can save some money and stay in this hotel which has a great layout with rooms close to the pool, beach and restaurants inside the hotel, plus quiet rooms so you can sleep just fine! Staff is amazing and always willing to help and serve. Don't expect either to have a Michelin start restaurant, it's an all inclusive, and every one that I have been (all different) the buffet food is good enough for me, and the fancy restaurant part of the all inclusive has more quality and better food. We also had a noise at the A/C, but we talked with the front desk in the morning, and by afternoon they fixed it! Overall a great experience, and recommend! ps. they have a company inside the hotel that will try to sell a membership program to you, if you not willing to do it, just say no (they will be persistent, but hold your ground!) and save you some time. Wife and I, fall for that because we thought it was a meeting to buy some park tickets that we wanted to go (Xel-há and Xcaret), at the end we didn't buy the membership but lost almost half day talking with the agency...."

"Property is very clean. Staff is very friendly. The only thing is some rooms have a mild odor. They say because of the humidity. "

"Amazing place"

"Seria bueno poner estaciones de agua potable ya que el hotel es muy grande y mas baños en los cuartos para el control de humedad y limpiar los aures acondicionados y difusores de aceites essentials "