Food service was horrible. Everything else was amazing!!!!
Amber
2024 年 5 月入住 5 晚
8/10 还可以
Raymond
2024年05月25日
满意:员工和服务,清洁度
Raymond
2024 年 5 月入住 5 晚
8/10 还可以
Jeremy
2024年05月15日
满意:清洁度、员工和服务、住宿条件和设施
Jeremy
2024 年 5 月入住 5 晚
6/10 一般
SHANINE
2024年03月29日
满意:住宿条件和设施,员工和服务
SHANINE
2024 年 3 月入住 5 晚
6/10 一般
Jane
与配偶出行
2024年03月28日
Decent trip overall. Price point is high for what you’re getting, preferred our trip to Sandals Grande St Lucia. Service needs to be improved at this location, phoned multiple times to get bathroom refreshed and no one would come. Had to go the last morning with a couple of toilet paper squares since no one would give us more toilet paper.
Jane
2024 年 3 月入住 4 晚
10/10 超赞
DAISY
2024年03月14日
满意:清洁度、员工和服务、住宿条件和设施
DAISY
2024 年 3 月入住 4 晚
2/10 糟糕
James
2024年03月4日
不满意:住宿条件和设施,员工和服务
i was turned away at check in because i was recently separated from my wife before getting there and was told i could not be there alone
James
2023 年 12 月入住 6 晚
8/10 还可以
Jennifer,East Hanover
与配偶出行
2024年02月23日
满意:清洁度、员工和服务、服务设施
Overall the stay met expectations. The food was average to very good. The main pool was heated, which was a plus because it got chilly at times. The off shore island was beautiful, but due to weather conditions we were diverted to a bus and then a choppy boat ride- took over an hour to get there, and then they closed up early- the last shuttle was listed as 4 pm but they made everyone leave at 3:30. To top it off, there was only one small bus waiting to take us back to the resort- hotel guests were stuck waiting with the rest of the staff who hadn’t grabbed seats on the first bus! When a guest asked a staff member why the island was closing up early he shrugged and said “well sometimes it rains”. It was not raining and did not rain that evening…
The hallway carpet in the hotel smelled awful. The rooms were clean. It was noisy due to construction at the resort. Also staff was very loud in the hallways in the mornings.