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citizenM Los Angeles Downtown

4.0 star property
Upscale hotel near Crypto.com Arena

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Fitness facility
Reviews
9.2

Wonderful

Popular amenities

  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast available
  • Gym
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Popular LocationCrypto.com Arena2 min drive
  • Popular LocationLos Angeles Convention Center3 min drive
  • Popular LocationDodger Stadium8 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)31 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Everything was great EXCEPT: 1) You’re in DTLA 2) Towels were very hard and scratchy. 3) No body wash (minor, but usua...
Bronson-Jordan
May 31, 2024
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Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.9/10 Excellent

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
Rainfall showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

7.7/10 Good

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
Rainfall showerhead
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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$172 total
includes taxes & fees
Jun 9 - Jun 10
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About the neighborhood

Los Angeles

CitizenM Los Angeles Downtown is located in Downtown Los Angeles, a neighborhood in Los Angeles, and is near a metro station. The area's natural beauty can be seen at Echo Park Lake and La Brea Tar Pits, while Walt Disney Concert Hall and Peacock Theater are cultural highlights. Hollywood Walk of Fame and Universal Studios Hollywood are not to be missed. Guests appreciate the hotel's convenience to public transportation: Historic Broadway Station is 5 minutes by foot and Pershing Square Station is 6 minutes.
Visit our Los Angeles travel guideOpens in a new window

What's nearby

  • Walt Disney Concert Hall - 11 min walk
  • L.A. Live - 2 min drive
  • Crypto.com Arena - 2 min drive
  • Los Angeles Convention Center - 3 min drive
  • Dodger Stadium - 8 min drive

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 22 min drive

Restaurants

  • Precinct - 2 min walk
  • Blue Bottle Coffee - 3 min walk
  • KazuNori - 3 min walk
  • Golden Road Brewing - 3 min walk
  • Eggslut - 3 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near Crypto.com Arena
Near Walt Disney Concert Hall, citizenM Los Angeles Downtown provides a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • 5 meeting rooms, a TV in the lobby, and a water dispenser
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews say good things about the bar, breakfast, and overall value
Room features
All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • iPad
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on Jun 19, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. Crypto.com Arena and L.A. Live are also within 2 mi (3 km). Historic Broadway Station is only a 5-minute walk and Pershing Square Station is 6 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1422 out of 1944 reviews" "
Rating 8 - Good. 328 out of 1944 reviews" "
Rating 6 - Okay. 105 out of 1944 reviews" "
Rating 4 - Poor. 36 out of 1944 reviews" "
Rating 2 - Terrible. 53 out of 1944 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Bronson-Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great EXCEPT: 1) You’re in DTLA 2) Towels were very hard and scratchy. 3) No body wash (minor, but usually always there)
Stayed 1 night in May 2024

2/10 Terrible

Ekaterina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself is new and clean , looks very interesting inside with a lot of cool details, but AC was not manageable through 4 days I stayed there , I got moved to the different room , but it was the same problem. Later , I found out that entire hotels AC is out of control . It was freezing , I was forced to get out of the room just to get warm . And the area is not safe at least to say .
Stayed 3 nights in May 2024

10/10 Excellent

Jeremy, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night for a quick business trip, but as a solo traveler this place was perfect. Reminds me of a room on a cruise ship....very modern, well appointed and clean, just tiny. You're two blocks from Skid Row so you're gonna have to step around homeless people outside but DTLA is DTLA. If I need to be downtown again in the future I'd definitely stay here again. They don't have their own parking garage, but there are numerous parking garages nearby (found using the spot hero app) are cheaper than an overnight valet at most hotels anyway.
Stayed 1 night in May 2024

10/10 Excellent

David James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hotel was great. Shame it’s not in the best location.
Stayed 6 nights in May 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024

10/10 Excellent

Tory

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

PYDI VENKATA RAJESH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in May 2024

10/10 Excellent

Rianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! The room was spacious and super clean, the bed was super comfortable and you could control almost everything in the room with an iPad. The only downside was that there was no parking. You can not park on the street over night, and the lot across the street only has about 10 spaces.
Stayed 2 nights in May 2024

4/10 Poor

Randy, Tualatin

Business traveler
Disliked: Staff & service, amenities
The unnecessary and clumsy self serve kiosk check in process, while staff stands around, earns low marks for hospitality and service. Otherwise, a functional hotel in a seedy corner of DTLA with that preschoolish ‘hip’ decor of plastic furnishings and laminate finishes that someone thinks is a Gen Z/Millennial magnet.
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0