the only problem is that breakfast is not free of charge.
Zerui
2023 年 7 月入住 3 晚
8/10 还可以
Yy
与家人出行
2023年07月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yy
2023 年 7 月入住 2 晚
10/10 超赞
XINRAN
团体旅客
2023年03月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the hotel so much, next time I will also live in this hotel
XINRAN
2023 年 3 月入住 3 晚
10/10 超赞
Nicholas
2024年05月31日
满意:清洁度、员工和服务、住宿条件和设施
Nicholas
2024 年 5 月入住 3 晚
10/10 超赞
Nancy
2024年05月29日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and staff was approachable.
Nancy
2024 年 5 月入住 4 晚
6/10 一般
Noorjehan
2024年05月29日
The Boston Park Plaza is a well situated legacy hotel, and is walkable to several spots including restaurants as well as Salon Mario Russo.
However, there is room for improvement within the inclusion that the hotel could show for those with disabilities and the elderly. I flew into Boston for graduation and had brought my elderly father with me. When we arrived, the regular food service was about to switch over from the regular dining to the late night service - but this was not communicated to us - and the inter-connectivity of services at Hilton is sorely lacking:
I took my father up to his room before 10pm and hit the "room service" button; that has an answering service that says "order from the website". So I went to the website and tried to order - this allowed me to select items but did not allow me to 'add to cart'. I rang the concierge desk it took 10 mins for someone to answer. They said they would walk over to the hotel restaurant and get someone to call me back.
Crickets...time was now ticking towards10:30pm. I decided to go back downstairs and speak to the concierge myself. They then went to get the restuarant manager who eventually came out and said their menus were in the middle of shifting from the regular menu to the late night. But there was no way of knowing that - now it was past time to order from the regular menu because of Hilton's delays. Had I not been there (being able to walk down and address the issues), there would be no help for the elderly.
Noorjehan
2024 年 5 月入住 3 晚
8/10 还可以
Masami,Dublin
与家人出行
2024年05月28日
满意:清洁度、员工和服务、服务设施
The hotel is located in a great location and very easy to access to many spots. On the other hand, hotel room needs renovation and it is outdated and over priced with current condition.
Masami
2024 年 5 月入住 3 晚
6/10 一般
Maria B
2024年05月28日
Experience no as we expected, bathroom in two bed rooms are very small.